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Universal Palms Hotel

1,438 reviews
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Traveller (403)
Room & Suite (267)
Pool & Beach (92)
Overview
  • Excellent31%
  • Very good25%
  • Average17%
  • Poor10%
  • Terrible17%
Travellers talk about
“front desk”(285 reviews)
“pool view”(15 reviews)
“enjoyed my stay”(12 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
3.0 Star Hotel
All hotel details
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Reviews (1,438)Write a Review
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1 - 5 of 1,158 reviews
Reviewed yesterday

I'll be asking for a full refund. The room heater did not work and there was only a thin sheet on the bed. Had reserved the room several days in advance but still had to wait 45 minutes after 3:00 to get into my room...More

Thank Ernest W
Reviewed 2 days ago

The room looked as if was under construction and should not have even been rented! No phone in the room to even call the front desk. Half of a closet door hung, no pictures in the room, and only two chairs at a table (picture...More

Thank Janet B
Reviewed 2 days ago

The name Universal Palms Hotel sounds nice and welcoming...But that's about it! The hotel is old and bad maintained. Could really use a makeover. I found a dirty sock in our room behind the trash can. We did not use the swimming pool. It looks...More

Thank Ole Thore M
Reviewed 1 week ago

Very old, noisy. Beds are old and uncomfortable, pillows are horrible. Tv didn't work well. There was no internet in our room. We asked the reception to fix it but got nothing. They just said sorry, but we can't do anything to help you. No...More

Thank amandaclarke352
Reviewed 1 week ago

Upon arrival, I got in early, and had to wait around until the room was ready which isn't a big deal. The lady at the counter managed to get me in an hour earlier than anticipated. The staff were very friendly, a lot of help...More

1  Thank Sam R
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$90 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Fort Lauderdale
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$90 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Fort Lauderdale
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (403)
Room & Suite (267)
Pool & Beach (92)
Dining (24)
Amenities (22)
Family and Play Areas (13)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Amezy86
21 January 2018|
AnswerShow all 10 answers
Response from Maxine M | Reviewed this property |
Keep your reservation in Sunrise, Ft. Lauderdale beach is near by. It's not as safe as it used to be. I used to live in South FL, so my cell phone has that area code, they almost didn't allow me to stay there until I... More
1
Vote
Simone W
24 May 2017|
AnswerShow all 3 answers
Response from TommyBernier1 | Property representative |
Hi Simone, We do offer a shuttle service with Express Shuttle. Here is the information : The shuttle service is offered in partnership with Express Shuttle. Guests from the Universal Palms Hotel benefit from discounted... More
0
Votes
tanline1971
15 May 2017|
AnswerShow all 7 answers
Response from dhb50 | Reviewed this property |
closed period
1
Vote
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12345617
Room Tips
"Enough said!"
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"Ask for a room with a Refridgerator.... ;-)"
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"Ask for a room opposite the train tracks."
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"Ask for a room as far away from the train as possible!"
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