Would not stay during spring break price too high for what they have to offer. Room not very clean, bed lumpy, bathroom door lock see straight through, check in person too busy and shirt half tucked in pool lack towels and enough chairs
Pleasant stay overall as Hyatt is our first option for family trips. The studio suite was very clean and enjoyable for a family of 4. The kids loved the pool. The breakfast was below average compared to other Hyatt properties .
Room was not as most Hyatt’s. Floor was dirty and stained. Furniture needed replaced showed a lot of ware. Bed was great and clean. Shower was missing grout. No in room information about hotel or surrounding area.
Stay was decent. Room was clean. Checked-out, realized I left my really nice, extended, universal charger in the wall next to the nightstand. Immediately called the hotel. Housekeeping said they were cleaning the room at the moment and would call me back. No call back. I…
Friendly staff. Comfortable room. Arrived very late our first night and the guy at the desk could not be more friendly. Nice breakfast. Everything was set up by 515am before we left for a very early flight. Close to RSW airport. Wish they had a shuttle option to the airport.
"Best room is in another hotel."
"Sound protected from the highway"
"We were on 5th floor."
"Stay away from the highway side of the hotel. There is a lot of traffic on it."
"We chose the 2nd floor and close to the elevator."