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Hilton Garden Inn Fort Myers

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Hilton Garden Inn Fort Myers
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290 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Hamilton, Canada
Reviewed 2 weeks ago

Drove to Fort Myers for the Jaguar club concourse and this hotel was the best location for the night, best for the price . The room was very nicely appointed, the bathroom was clean and neat. The beds were quite comfortable.

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Helpful?
Thank Anita M
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

We always appreciate your business and look forward to having you all year after year. Thank you for considering us to accommodate your group. We look forward to seeing you next year and if you find yourself in the area prior to that please do not hesitate in giving us a call. We'd love to have you.

Reviewed 2 weeks ago

Very nice hotel. Only complaint was the bed hardness and pillows. Otherwise everything was great. The staff in the dining area for breakfast were very accommodating. Marshall is wonderful. Convenient location to shopping, dining and downtown Fort Myers.

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Helpful?
Thank Lori M
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

On behalf of the entire team, thank you for sharing your experience with us. I will personally acknowledge Marshall and make him aware of your pleasant comments. I do apologize for your discomfort with our bedding but we will make sure that we are able to get you a softer option the next time that you come and stay with...

Reviewed 3 weeks ago via mobile

Hilton Garden Inn is my preferred hotel but this is not what the brand is expected to provide. The hallways are not pristine and the carpets have multiple stains. While the breakfast is enhanced buffet, service is poor to terrible and on a five day stay, twice I was not added re coffee refill and once a server never bothered...

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Helpful?
1Thank Jim C
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

I have reached out to you via email in request to helping me find proper compensation for your stay. If you could reply at the earliest convenience as I want to make sure this is taken care of for you. In regards to the concerns of service in the breakfast area. This is not an area that we take lightly...

Zephyrhills, Florida
Reviewed 3 weeks ago via mobile

Very convenient to the FSW Campus and the International airport. Brittney did an awesome job at the front desk, very pleasant personality and very helpful. Carpets in the hallways could really be replaced, I think they are beyond cleaning them. Rooms are clean and spacious. Made to order breakfast was good and very typical for HGI. Plenty of parking.

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Helpful?
Thank Cindy D
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

I wanted to take some time to thank you for sharing your experience with us. We take guest feedback very seriously as we are always looking for ways to improve our product and service. I will be sure to make the team aware of your high praises and assure you that the concerns you had mentioned in regards to the...

North Port, Florida
Reviewed 3 weeks ago

It is a beautiful hotel ..all the staff was helpful and polite!! We were in town for a show at the barbara mann theatre ... This hotel couldn't have been more conveinent.. The theatre was less than a mile away and shuttle service is available to and from the theatre. Once you are at the hotel no need for your...

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Helpful?
Thank 875celestek
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

I wanted to personally thank you for taking the time to share your experience here at the Hilton Garden Inn Fort Myers. Your feedback is much appreciated and will certainly be shared with the team. We hope that the next time that you are in the Fort Myers area you consider us for your traveling needs. Thank you again and...

Commack, United States
Reviewed 4 weeks ago

Conveniently located if you have business with the nearby college. I used electronic check in that delivered on its promise of a rapid and efficient access to the guest room upon our arrival. Staff was friendly, room was very clean, bedding was ok except that pillows were sub-standard. Hot water carafe in the lobby was full of cold water, which...

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Helpful?
Thank Aristides M
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

Thank you for taking the time to share your experience. Your feedback is much appreciated as we are always looking for ways to improve our product and service. I do apologize if we fell short on meeting your expectations of not having an option of hot water in the evenings. I will commit to working with our team to make...

Margate, United States
Reviewed 4 weeks ago

Great people and great service, very convenient location. For work we used their conference room for a meeting, they were very accommodating. Good selection of food for a hotel, the folks that worked in the restaurant did a great job in helping me and making sure that I was happy.

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Helpful?
Thank Carol B
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

On behalf of the entire Hilton Garden Inn Fort Myers Team, Thank You! for taking the time to share your experience here with us. I will personally make sure that our team is made aware of you comments. We hope to have the opportunity to be able to accommodate you again the next time that you are in the Fort...

Reviewed 4 weeks ago

The first room we were checked into smelled like mildew and urine/feces. My son said, 'the chair smells like someone pooped on it!'. I had to ask to move, the second room smelled a little better, but the roll-away bed we requested wasn't available, then when the hotel found one, it had blood all over the mattress and the springs...

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Helpful?
Thank 643shanes
TreyRich, General Manager at Hilton Garden Inn Fort Myers, responded to this review

I wanted to reach out to you and thank you for sharing your experience. Your feedback is much appreciated as we are always looking for ways to improve our product and service. It is obvious that we failed to reach your expectations. I apologize for this and assure you that I will be working with our Housekeeping and Engineering departments...

Coral Springs, United States
Reviewed 4 weeks ago

Love this place stay there each time I am in Ft Myers. There are less expense hotels but the value and cleanliness of this hotel is incomparable. I travel each month for softball tournaments and this is one of the gems of my travels.

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Helpful?
Thank Jeff B
Maitland, Florida
Reviewed 4 November 2016

The room was in perfect shape from the bathroom to the bed! If you like it clean and quiet the right place for you! The staff was friendly and the breakfast was very good and we even got the same great server that remembered us from our last visit. I would highly recommend this hotel.

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Helpful?
Thank 315patrick

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Fort Myers, Florida hotel is conveniently located in the southwest business suburbs, just a few miles from Southwest Florida International Airport and downtown Fort Myers. Enjoy easy access to numerous businesses, corporations and popular attractions including, Sanibel and Captiva Islands, only 15 minutes from our Fort Myers hotel. Relax in a spacious guest room and enjoy the latest technology and conveniences. Sleep deep in the sumptuous bed and stay productive with complimentary high-speed internet access. Treat yourself to a delicious American meal at the Garden Grille restaurant, open daily for breakfast, lunch and dinner. For a more casual affair, grab a tasty treat from the hotels great value, 24-hour Pavilion Pantry(R) or order a meal from room service and enjoy the convenience of dining within your guestroom. Stay active during your stay and work out in the fitness center or simply relax in the tropical surrounds of the outdoor pool. The Hilton Garden Inn Fort Myers hotel also offers over 3,500 sq. Ft. Of flexible meeting space, perfect for meetings, conferences and special events of up to 120 guests. ... more   less 

Additional Information about Hilton Garden Inn Fort Myers

Address: 12600 University Dr, Fort Myers, FL 33907-5670
Region: United States > Florida > Southwest Gulf Coast > Fort Myers
Price Range: £78 - £220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Fort Myers 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hilton Garden Inn Fort Myers Hotel Fort Myers
Hilton Fort Myers
Hilton Garden Inn Fort Myers Florida
Hotel Style:
#17 Business Hotel in Fort Myers
#17 Family Hotel in Fort Myers
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Fort Myers staff and other travellers.
2 questions
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Massachusetts, US
Zephyrhills, Florida
7 months ago

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Questions? Get answers from Hilton Garden Inn Fort Myers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to the Hilton Homewood Suites instead!”
 of 5 bubbles LisaDolan, 18 Oct 2016 | Read review
“Since I only used the hotel to sleep and breakfast. My room facing West was fine. Not noisy at all.”
 of 5 bubbles mvgazda, 19 Jul 2016 | Read review
“Older looking furniture in rooms the highest floor is the 5th-stay there for less noise”
 of 5 bubbles 702kellik, 15 Jul 2016 | Read review
“Pick the 5th floor - quiet!”
 of 5 bubbles MaxandDiane, 25 Jun 2016 | Read review
“All rooms ok”
 of 5 bubbles 102DavidK102, 27 May 2016 | Read review
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