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Regency Inn Fort Walton

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Overview
  • Excellent7%
  • Very good10%
  • Average16%
  • Poor13%
  • Terrible54%
16 Aug 2017
“The worst”
2 weeks ago
“Disrespectful Person”
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
Pets Allowed
2 Star Hotel
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (67)
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5
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35
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LanguageEnglish
5
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9
35
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1 - 5 of 67 reviews
Reviewed 2 weeks ago via mobile

It was late night about 1am. My Boyfriend and I got online and seem they had 2 available smoking rooms. When I got to the counter he told me all that was left was non-smoking so I pulled up the app and show them he...More

Thank Bonnie H
Response from Nerissa M, Guest Relations Manager at Regency Inn Fort WaltonResponded 2 weeks ago

Bonnie H, Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but...More

Reviewed 4 weeks ago via mobile

This hotel was so comfortable.the beds were clean,sheets too.the bathtub was clean,great housekeeping,quiet at night.the staff was helpful,friendly.I would definitely stay here again.my trip was not a vacation but for a death in the family.staying here made me just as comfortable as being homeMore

Thank Joey J
Response from Nerissa M, Guest Relations Manager at Regency Inn Fort WaltonResponded 4 weeks ago

My heartfelt condolences to you Joey J. It is truly our primary aim to ensure that you feel at home and to help you in any way that we can, especially during stressful and difficult times. Thank you for your kind comments and 5 star...More

Reviewed 12 March 2018 via mobile

Our toilet wont flush so i went to the office and turned it in and she gave me a plunger and said fix it. So i asked for a manager she said i am the manager. So really no stars rating but it wont let...More

2  Thank Wendy W
Response from Tina M, Guest Relations Manager at Regency Inn Fort WaltonResponded 14 April 2018

Wendy W, Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated...More

Reviewed 22 September 2017

We tried to enter three separate rooms and they all smelled like a locker room or of mildew. When we asked for a clean room we were told that "We get what we pay for...If you want a clean room then you have to pay...More

Thank Drew W
Response from Tina M, Guest Relations Manager at Regency Inn Fort WaltonResponded 14 April 2018

Drew W, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know...More

Reviewed 9 September 2017 via mobile

Never in my over 25 years of traveling I was refused a prepaid booking. This disgusting lady from India at the front desk didn't even greet me upon arrival. I was waiting for her to lift her eyes from a computer screen. When she did,...More

2  Thank LoveSurfing M
Response from Tina M, Guest Relations Manager at Regency Inn Fort WaltonResponded 14 April 2018

Andrew L, We are very sorry to hear the unprofessional act of the clerk. We already informed the management about this for necessary actions. It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Details
Price range
US$74 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$74 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Questions & Answers
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Room Tips
"Stay somewhere else!"
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"Rooms overlooking the water were quiet and let in plenty of light"
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"Ice machines charge .25 for ice, but you get a LOT of ice for that......"
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"Wi-Fi was almost non-existent"
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