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All reviewsbest westernswestern hotelsseparate sitting areabeautiful poolhot tubfree breakfastwafflesking roomvery nice hotelstaying at this hotelgreat place to stayeasy accessfitness centergainesville areafront desk staffwould definitely stay here againclean rooms
Welcoming and friendly staff. Walked in and got a great rate without a reservation. Room was clean and spacious. On site bar and grill was good. Very good all around!! Free breakfast bar looked good but we didn't stay and eat, grabbed a muffin and...More
Response from Natalie E, Rooms Division Manager at Best Western Gateway GrandResponded 14 February 2017
I am very happy that you enjoyed your stay at our hotel. We strive to make each and every guest feel welcome once they enter the hotel. We really take each review as a learning tool to correct any issue that may occur. I hope...More
Nice, clean, quiet hotel off 75 near Gainesville. Rooms were large and clean. I had a first floor room off lobby and was very happy. Nice, simple but ample breakfast available every morning. I didn't have a pet but hotel is VERY pet friendly. Seems...More
Response from Natalie E, Ro9oms Division Manager at Best Western Gateway GrandResponded 8 February 2017
We want to thank you for staying with us on your trip. It is especially nice when our guests take the time to mention all the positive qualities of our hotel and staff. We make every effort to make your visit pleasant and enjoyable. We...More
Lobby is very clean and welcoming, however, it has a wierd odor. Rooms are updated and the beds and pillows were very comfortable! Friendly staff at check-in. They offer a free breakfast, but was limited. Cereal, oatmeal, make your own waffles, some muffins and toast...More
Thank Leslie S
Response from Natalie E, Room Division Manager at Best Western Gateway GrandResponded 6 February 2017
Thank you for your feedback and I am very pleased you had a pleasant stay. I will pass on to our housekeeping manager about the odor in the lobby, we use a neutralizer spray. I hope you will stay out our hotel again when traveling...More
January 2017 - Group of divers from the Long Island area came to Florida to dive the local Springs. The Grand was the perfect base of operations. Right in the heart of Springs area. Everything we needed in a convenient location.
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Response from Natalie E, Rooms Division Manager at Best Western Gateway GrandResponded 6 February 2017
We want to thank you for staying with us on your trip. We make every effort to make your visit pleasant and enjoyable. We continually update the hotel to make your visit better each time. We look forward to your next visit!
Mike, the gentleman who collected me at the airport, was so kind. He also took me to other places when I realized how "spread out" Gainesville was.He has great stories and a gift to gab. He was the best part of my trip!More
Response from Natalie E, Rooms Division Manager at Best Western Gateway GrandResponded 2 February 2017
Thank you for staying with us during your recent trip. Mike has worked at the hotel for many years and really enjoys his job. I am happy that you enjoyed your shuttle ride from the airport. I will most definitely pass along your appreciation to...More