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The Diplomat Beach Resort, Curio Collection by Hilton

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The Diplomat Beach Resort, Curio Collection by Hilton
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2,976 Reviews from our TripAdvisor Community

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Showing 2,727: English reviews
Montreal, Canada
Reviewed 29 December 2015

I remember the Diplomat from its Superstar age, this is gone about two decades ago. In Miami a four star, in another city a 3 1/2 star. Rooms dated, bar useless and prices absurd. This hotel should be great, Hilton needs to step up.

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Thank TravelersChoiceGirl
United States
Reviewed 28 December 2015

Perfect place to be!, staff is great! The breakfast buffet is totally worth it for the money you pay. Pool renovation didn't bother me because there is so much to choose from ..the beach the hot tub the spa... is amazing!

Review collected in partnership with Curio – A Collection by Hilton
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Thank Laura J
NYC
Reviewed 28 December 2015 via mobile

The diplomat is the epitome of an East coast Florida beach resort. Our corner suite had stunning ocean and city views. The lobby during Christmas week was beautiful and they made complimentary warm gingerbread cookies by the beautiful Christmas trees. The infinity pool was great and the hot tubs were wonderful (albeit a bit crowded sometimes). The beach is beautiful...

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1Thank NYZH
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear NYZH, We greatly enjoyed reading your review and thank you for taking the time to share your thoughts following you recent stay with us. From our Lobby decorations to our pool, I could not be more pleased to read each remark from your stay. I also appreciate your feedback on the breakfast options, and I will make sure to...

Mexico City, Mexico
Reviewed 27 December 2015

we are having a great vacation, the service in the beach is amazing anthony and alex have always our chairs ready, they know where we like to sit always runing making people happy ALEX and ANTHONY are great without them our vacation wouldn't have been the same

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1Thank rajel z
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear rajel z, Thank you for sharing your great experience. I am thrilled that the guys at the beach took such great care of you. I will definitely share your compliments with them. Thank you again, Amanda

Fair Lawn, United States
Reviewed 27 December 2015

Main pool was closed. Although they gave us free beach chars still very crowded. Maid service was poor. One day no shampoo, soap, conditioner and washcloth. At check out had to get a manager to give us the $100 credit our package entitled us to. Front desk was clueless.

Review collected in partnership with Curio – A Collection by Hilton
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1Thank Arnold S
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Arnold S, Thank you for providing feedback on your recent stay at the Diplomat Resort and Spa. Please accept my sincere apologies for the Lagoon Pool closure, this enhancement was conducted to only better the experience for our guests, and I completely understand how this was an inconvience during your stay with us. In addition to complimentary beach chairs...

Cape Coral, United States
Reviewed 26 December 2015

this was truly an amazing hotel and staff. It is a pitty they think they need to charge an additional fee for parking and WIFI access. It is too nice of a hotel to nickel and dime you for items that should be included in your stay.

Review collected in partnership with Curio – A Collection by Hilton
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1Thank Corey B
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Corey B, Thank you for your wonderful comment about the hotel and staff, it is very much appreciated. Thank you for your feedback on the internet and parking, as it is never our intention to "nickel and dime" our guests, we will evaluate our performance as a resort in order to properly service the individual needs of our guests....

New York City, New York
Reviewed 25 December 2015

We have been coming to the Diplomat for years. We enjoyed it when it was owned by Westin and were somewhat hesitant to stay there now that it is a Hilton. We were pleasantly surprised to see that it still has the same level of service. We visited this week and the hotel was very busy; however they were able...

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Thank AlyHG
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear AlyHG, Thank you very much for dedicating your valuable time to review your experience at the Diplomat Resort and Spa. I could not be more pleased to read each remark from your stay. Service is one of our key pillars for success and I am glad to know you found this to be consistent on your visit. I hope...

Reviewed 25 December 2015 via mobile

We arrived very early in the morning today and we staying there 1 night. We got a nice room in the top floor and Fabiola was great to us! Christmas spirit and a delightful surprise in the checkin! The hotel is huge with lots of pools and ends in the beach. Lots of people but enough places to sunbathe. The...

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Thank Daniela F
Reviewed 25 December 2015

I WAS A GOLD CARD MEMBER WITH THE MARRIOTT BUT JUST ENDED THAT RELATIONSHIP FOR THE HILTON MEMBERSHIP. This hotel has it all a great beach, gorgeous views, hotel is great for conventions. The hotel is first class and luxury settings. The only draw back is parking but that's everywhere on the east coast. The rooms are great with large...

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Thank michael W
St Petersburg, United States
Reviewed 24 December 2015

Title of the review says it all. This is a shame. The staff of this property are poorly trained, poor attitudes abound, and be vigilant in your choice of rooms as my ocean view was limited by the curvature of the building and the adjacent balcony.

Review collected in partnership with Curio – A Collection by Hilton
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Thank Ronald T

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A grand re-imagining of a legendary Florida resort, The Diplomat Beach Resort brings iconic hospitality back, wrapped in a spirited escape-to-sunny-shores feeling. Rising above the Atlantic waves and beyond the expected, this magnetic social hub extends its stylish flair from coast to Intracoastal - a Florida playground perfected. From our lagoon pool, cabanas, shore and spa to creative culinary & entertainment, families and work friends find a vibrant oceanfront destination, a reason to return. ... more   less 

Additional Information about The Diplomat Beach Resort, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019-2827 (Formerly Westin Diplomat Resort and Spa)
Region: United States > Florida > Broward County > Hollywood
Price Range: £156 - £342 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Diplomat Beach Resort, Curio Collection by Hilton 4*
Number of rooms: 998
Reservation Options:
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Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort
The Diplomat Beach Resort, Curio Collection By Hilton Hollywood, Florida
Hotel Style:
#2 Business Hotel in Hollywood
#4 Spa Hotel in Hollywood
#7 Luxury Hotel in Hollywood
#11 On the Beach Hotel in Hollywood
#15 Family Hotel in Hollywood
#16 Romantic Hotel in Hollywood
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Questions & Answers

Here's what travellers have asked, with answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and other travellers.
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Questions? Get answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanview rooms! Morning and night views are spectacular!”
AubreyP171, 25 Apr 2017 | Read review
“Ocean view”
breierpatch, 24 Apr 2017 | Read review
“We stayed on the 30th floor. Fastest elevators I have ever seen at a hotel. The wait time for an elevator was less than a minute”
lucymom4, 22 Apr 2017 | Read review
“Higher floors best view and quiet”
Cocodoina, 13 Apr 2017 | Read review
“We had few friends with us and they got a room with balcony. They didn't have kids. If you have kids and want a balcony the request one.”
400jyrih, 10 Apr 2017 | Read review
5 of 5