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Seminole Hard Rock Hotel Hollywood

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Seminole Hard Rock Hotel Hollywood
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2,228 Reviews from our TripAdvisor Community

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There are newer reviews for Seminole Hard Rock Hotel Hollywood
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Showing 1,984: English reviews
Miami, Florida
Reviewed 8 November 2015

Poor customer service and inefficient staff. We made are reservation months ago and when we called they wouldn't even tell us if our room was ready. Said we have to be at hotel in person. Only had "smoking rooms" available when we arrived and could not get another room. We were going to a show that evening so we were...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
1Thank Christopher C
Palma L, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review

Hi, Chris - we're sorry to hear that your experience in the hotel didn't live up to your expectations. It is our goal to provide rock star experiences to all of our guests. Please reach out to us at hwhr.social@seminolehardrock.com so we are able to reach out to you offline.

Hollywood
Reviewed 8 November 2015

This place is just terrific from the lovely clean and well appointed rooms to the friendly staff and fun games (both table and slots) to the pool and it's staff. Beautiful setting and lovely all around. A great value for your money.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank maryjor956
Palma L, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review

Thank you for the kind words! We're so happy to hear you enjoyed your time at the resort. We look forward to seeing you again soon.

Hollywood
Reviewed 8 November 2015

Room clean and comfortable but greatly over priced. Casino is smoky even in non-smoke area..your clothes will pick up smoke smell....too bad. If attending a show very convenient and enjoyable area....parking is also good.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
2Thank 331bettyl
Palma L, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review

Thank you for taking the time to provide feedback on your experience at the resort. We're happy to hear you enjoyed your room. While we do offer a smoke friendly environment, we do utilize air handlers to circulate the air on property. We hope to see you again soon.

Hollywood
Reviewed 8 November 2015

Nice property. Gorgeous pool and rooms are nice. If you gamble it is not the place for you. Focus is on 20 somethings with blasting hip hop at night. New Management has destroyed the players club. My advise is that if you gamble, go to Vegas.

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
Thank joelf551
Palma L, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review

Hi there - thank you for taking the time to review your experience at the property. We're sorry to hear you didn't enjoy your time in the casino. We offer a large variety of games and music to appeal to a diverse age range and boast one of the highest win percentages in the country. We'd love to chat with...

Clarksville, Maryland
Reviewed 8 November 2015 via mobile

Such a beautiful hotel marred by smoking just about everywhere on the property. I've never seen so many cigarette and cigar smokers indoor and out. Every machine in the casino has an ashtray. There's no escape from second hand smoke and stench. Even the open area restaurants are impacted. The only safe zone was our nonsmoking room which was nicely...

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Helpful?
1Thank wilson13160
Palma L, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review

Thank you for providing feedback on your time at the resort. We are happy to hear you enjoyed your room. While we do offer a smoke friendly environment, we utilize air handlers to circulate the air on property. We're sorry to hear you found the smoke bothersome. We do hope you'll consider returning.

Reviewed 8 November 2015

We stopped in on the way to marathon for a keys vacation after flying into FT. Lauderdale Nice casino fairly large.Table games like blackjack threecard poker and pai gow but no live craps.Bummer for me but wife enjoyed the numerous slots of all denominations

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Helpful?
Thank sambone1957
Palma L, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review

Thank you for the kind words. We're happy to hear you enjoyed your time at the resort and look forward to seeing you again soon!

Hollywood
Reviewed 29 October 2015

I was unable to check in i was told upon making reservation was given Tuesday 27th of October 2015. Upon arriving at 5pm i decided to play black jack and then dinner at blue plate. when attempting to check in at about 9pm i was told no rooms available and was provided a list of hotels near by to check...

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
5Thank Eric H
Palma L, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review

Hi, Eric - thank you for providing feedback on your experience at Seminole Hard Rock. We're sorry to hear your reservation didn't go as smoothly as planned. We'd love to chat with you offline about this issue. Could you please reach out to us at hwhr.social@seminolehardrock.com so we're able to speak with you directly? We look forward to speaking with...

Cape Coral, Florida
Reviewed 28 October 2015 via mobile

Bartenders and cocktail waitresses were excellent. Elevator security was extremely rude instead of asking for a room key they would stop your elevator and hold out a scanner. When I replied I'm going to my room she rudely said room key! I'm talking specifically about the woman at the south tower on Tuesday, 10/27/15 even though she had seen me...

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Helpful?
3Thank bgj239
Palma L, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review

Thank you for taking the time to provide feedback on your experience at the property. We're sorry to hear that your experience did not live up to your expectations. We can assure you that the proper departments have been alerted of your comments. We hope to have you back soon.

Tampa, Florida
Reviewed 26 October 2015 via mobile

Stayed one night on our way to Key West. Room rates vary based on time of week, year or event at Casino. Being a players club member I was able to get a Friday night (10/23) stay for about $160, but the players rate for the following Friday night (10/30) was $500 for the same type room. Had I not...

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Helpful?
Thank Hollywoodsvine
Palma L, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review

Thank you so much for providing feedback on your stay. We're so happy to hear you enjoyed the room. Were you able to take advantage of any of the amenities on property? We look forward to seeing you again.

Sebring, United States
Reviewed 23 October 2015

The Hotel has outstanding rooms and wonderful service. We don't use the pool, but that area is beautiful. We play at the casino so the rooms are comped. Can't speak for the value if you have to pay for the rooms. Rates seem high, but the quality is outstanding. Security is tight. Must show room key to access the hotel...

Review collected in partnership with this hotel
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Helpful?
Thank Suzanne S
Palma L, Guest Relations Manager at Seminole Hard Rock Hotel Hollywood, responded to this review

Hi, Suzanne - thank you for providing feedback on your experience at the resort. We're thrilled to hear that you enjoyed your stay. Were you able to enjoy any of the restaurants on property? We look forward to seeing you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Seminole Hard Rock Hotel Hollywood staff and other travellers.
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Questions? Get answers from Seminole Hard Rock Hotel Hollywood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for no smoking floor if you don't smoke”
 of 5 bubbles k4jdp, 20 Mar 2017 | Read review
“they made sure we didn't have a room by the ice machine or housekeeping room as requested.”
 of 5 bubbles Mr_Nice_Guy, 5 Mar 2017 | Read review
“High floors with view of the pool are the best”
 of 5 bubbles JBlanc197, 2 Mar 2017 | Read review
“We loved the high floor looking over the pool”
 of 5 bubbles shelleyr25, 28 Feb 2017 | Read review
“Great views on higher floors, pool view.”
 of 5 bubbles lizhanley2017, 24 Feb 2017 | Read review
5 of 5