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Great customer service...especially from Glen Falcon the Assistant General Manager. I forgot my clothes at the hotel and when I phoned to get help. Glen was very helpful and followed up with me in getting my clothes returned. Truly appreciated.
Response from Deelop, Manager at Aloft Miami DadelandResponded 1 week ago
Thank you very much for your comments! We really appreciate them! We will pass the message to Mr. Falcon.
I was recommended by Baptists Hospital as I needed emergency eye surgery, upon entering was greeted by Rebecca with a smile and a relaxed feel to make me feel at home. We discussed my reasons for being here and it appeared that she realllly cared,...More
Thank Dan J
Response from Deelop, Manager at Aloft Miami DadelandResponded 5 April 2018
Thank you very much for your comments! we really appreciate them! we will definitely share it with our team.
As others have said, the decor is fun and adds a splash to an otherwise dreary neighborhood. An ever-present airline crew kept the place lively and fun.
The room, however, was a bit of a disaster. Cheap, chipped furniture, slick polyester pillow covers and plastic...More
Thank Rosanna T
Response from Deelop, Manager at Aloft Miami DadelandResponded 3 weeks ago
thank you very much for rating us! we really appreciate it. definitely we will share your comments with our team, we want your experience to be fabulous next time you come back!
I'm a local to the area so I cant say its convenient for most stays; however, it is convenient to a large shopping mall, train, and other attractions. It was a great overnight stay while my apartment underwent repairs. Maribel at the bar is the...More
Thank Nina N
Response from Deelop, General Manager at Aloft Miami DadelandResponded 14 April 2018
Thank you very much your comments! We really appreciate it! definitely we will share it with Maribel. We know she is amazing at the bar!
Stayed overnight on a quick visit to Miami. Great location. As with other reviews, hotel has a modern style with lots of color splashes. My teenager loved the style. Pizza from the bar was very tasty and the breakfast was different but fit our style...More
Response from Deelop, Manager at Aloft Miami DadelandResponded 11 April 2018
Thank you very much for rating us! we really appreciate it! your comments really help us a lot to keep moving forward! with our team!