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The Ritz-Carlton Key Biscayne, Miami

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The Ritz-Carlton Key Biscayne, Miami
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1,887 Reviews from our TripAdvisor Community

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Showing 1,693: English reviews
Start your review of The Ritz-Carlton Key Biscayne, Miami
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Charlotte, North Carolina
Reviewed yesterday NEW

Visited for a conference in February. Front desk staff was surely on arrival...not a good way to start. They nickel and dime you on everything. No parking other than valet. Rooms were very average. Not 5 star by any means. Room service menus was tiny, and the food was straight-out bad. Beach was nice but not $600 a night nice.

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Helpful?
Thank Rob M
Boston, Massachusetts
Reviewed 1 week ago

Not sure that much can be said. This property is all that you would expect from a Ritz Carlton Hotel, and more! The beach was a perfect place to spend the afternoon - service with a smile from the staff, blue water, white sand.....life is good! Given that we were a family of 5, traveling with three teenaged boys, we...

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Thank MuddyGurl
Chicago, Illinois
Reviewed 1 week ago via mobile

Staff is absolutely the best. Rooms were well-appointed an restaurants great. Loved. our spa visit. Particularly liked the Mexican restaurant. My only suggestionis keeping the msrket open longer and doing something with.the super aggressive birds!

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Thank Judy3720
Philadelphia, Pennsylvania
Reviewed 1 week ago

On arrival, we were upgraded to a higher floor (14) island view room. It was very nice with a small balcony where we got to see the gorgeous sunsets. The rooms are clean, reasonably sized, bathroom had a separate shower which we much prefer. Hotel spa was terrific and I wish I spent more time in there. We didn't go...

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Thank Nevermissameal
Mullica Hill, New Jersey
Reviewed 2 weeks ago

Super clean and modern resort, excellent and attentive staff. This is our 2nd stay here and we look forward to coming back. Hopefully we can plan one of our business meetings here. Definitely deserves more than 5 stars.

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Thank ckonawel
Sarasota, Florida
Reviewed 2 weeks ago

NOV., 2016 - We spent a week there at the Ritz resort (Key Biscayne). We had a very positive experience, as we have had before, at many of the other Ritz properties at other times. The service was wonderful - we had a 5 yr old with us and they were very accommodating. The pool area was spotless - the...

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Thank grantk12017
Reviewed 2 weeks ago via mobile

Great location. Staff is very friendly. Greeted with a glass of champagne. Could not get our king bed so they gave us a nice comp. the Havana bar is comfortable. If you are lucky enough to have Alex as your bartender you are in good hands. So extremely professional and personable. If u are into martinis ask him for the...

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Thank Colleen V
Fonthill, Canada
Reviewed 2 weeks ago

This was a beautiful hotel and setting for a relaxing 2 days, the service and amenities are all top notch. from the moment we arrived untill the moment we left everyone one went above and beyond to make our experience heavenly.

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Thank KrickettB
Wellington, Florida
Reviewed 2 weeks ago

We love family time at this great hotel and living in Florida this is one of the best hotels The team at the Ritz Key Biscayne is the best. From the minute we walked in Michael and his team treated us like royalty. Like most Ritz Cartons the staff member we encountered greeted us and made us feel welcome. Besides...

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Thank Marc M
Baltimore, Maryland
Reviewed 3 weeks ago via mobile

Visited the hotel for five days for our son's first flight and hotel stay at 7 months old. Staff and hotel were excellent. Food and drinks were pricey, but delicious. Service was amazing as-expected. We had two small snafus while staying at the hotel, both of which were resolved without argument and in quick order. This was a great place...

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Thank 2TheSea

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Ritz-Carlton Key Biscayne, Miami

Address: 455 Grand Bay Drive, Key Biscayne, FL 33149
Region: United States > Florida > Key Biscayne
Price Range: £376 - £913 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Key Biscayne, Miami 5*
Number of rooms: 352
Reservation Options:
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Also Known As:
The Ritz-Carlton Key Biscayne, Miami Hotel Key Biscayne
Key Biscayne Ritz Carlton
Ritz Key Biscayne
Ritz-Carlton Key Biscayne
The Ritz-Carlton Key Biscayne, Miami Florida
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Key Biscayne, Miami staff and other travellers.
24 questions
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4 months ago
Omaha, Nebraska
over a year ago

See all questions (24)

Questions? Get answers from The Ritz-Carlton Key Biscayne, Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a suite with an adjoining room , newly redecorated & it was beautifully done; kitchen had everything one could need during your stay.”
 of 5 bubbles grantk12017, 8 Feb 2017 | Read review
“definately ask for ocean view”
 of 5 bubbles KrickettB, 7 Feb 2017 | Read review
“Cool Drinks At The Beach Or Pool”
 of 5 bubbles marcmI3649RF, 6 Feb 2017 | Read review
“If you can spring for Club level, it is worth the indulgence. Just lovely.”
 of 5 bubbles KedsMA, 18 Jan 2017 | Read review
“Ocean View!”
 of 5 bubbles PatriciaM581, 18 Jan 2017 | Read review
5 of 5