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Pier House Resort & Spa

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#14 of 49 Hotels in Key West
Certificate of Excellence
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Pier House Resort & Spa
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2,137 Reviews from our TripAdvisor Community

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Showing 2,013: English reviews
Reviewed yesterday NEWvia mobile

Let me start by saying I am currently staying here (12/6-12/10/16) and this is not my first time staying at Pier House. There is a reason for that. The property and staff exceptional. I'm staying in a Dockside Suite with incredible views of the ocean, harbor and most magnificent views of the sunset (suite 810). The Dockside Suite makes you...

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Helpful?
Thank Michael B
Columbus, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 25 October 2016

We spent 3 nights at the Pier House in a garden view room. The room was very nice,comfortable beds and nice bathroom. It had a small mini fridge and a coffee maker. The garden view was a patio with thick greenery, couldn't see anything beyond patio, but it was private. The pool was very nice. They had pool service for...

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1Thank Pearl D
About Hotel's Favourite Review
Tennessee
Reviewed 3 days ago NEW

Very nice hotel right on the water. Clean...nice staff. The beachfront room are interesting...they are tiered so you can bet some sun right on your deck. Some are not covered at all; some didn't like it because you can't smoke during rainstorm. It also creates some weird privacy issues...you look up or to your left...and there might be someone standing...

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1Thank Whatever033
Reviewed 4 days ago NEWvia mobile

This is a great place to stay!!!! So many things you may need are in walking distance!!!! The hotel also has a shuttle you could use!!! Would definitely stay here again!!! There is a house you could use there pool also it is an infinity pool it is so nice!!!!!

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Thank Ann F
Miami, Florida
Reviewed 5 days ago NEW

Stayed here in a first floor "garden view" room that had serious issues. There was a major smell of must and mildew that permeated the air in the room. The window air-conditioning unit (a loud thing) cooled the room, but did little to nothing to lower the humidity levels. The bed linens were always damp. The floor area of the...

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3Thank ajmia111
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for your feedback. The concerns that you mentioned have been brought to the attention of the manager. I appreciate your feedback and please call me directly so that we can discuss your stay further. I look forward to your call. Regards, Joe

Reviewed 6 days ago NEW

Pier House is wonderful in all aspects! Friendly staff, beautiful rooms, great maid service! Location is within walking distance to almost every tourist place. They provide a little hop on hop off service by way of a glorified golf cart. Pier House is right at the end of Duval Street. Gorgeous sunsets can be viewed on the restaurant deck.

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Thank Colleen S
Reviewed 1 week ago via mobile

We had a wonderful 3 night stay the The Pier House! The staff is so attentive, and the food is delicious ...in particular the smoked salmon eggs benedict ! We stayed in the Dockside Suite which has the most incredible view and sunsets like no other place I've stayed! Kudos to the management and entire staff for making us feel...

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Thank Christy C
West Palm Beach, Florida
Reviewed 1 week ago

We chose this hotel for location and because our dog was welcome. Harbor View room had an excellent patio and view. Loved having a small fridge and Starbucks coffee in the room. Our room was always clean, and the men who helped with our luggage were friendly and welcoming. The hotel is very close to Mallory Square, and provided a...

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1Thank Daffins
Houston, Texas
Reviewed 1 week ago

We stayed at the Pier House November 19-24 and had a wonderful time. It's a lovely hotel at the end of Duval Street and Front Street. There are numerous attractions, restaurants and bars within easy walking distance. Their customer service is very good with friendly, knowledgeable employees who seem to love their job. The Beach Bar, in particular, was a...

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2Thank Nancy J
Setauket, New York
Reviewed 1 week ago

Just returned from our family Thanksgiving trip to Key West. Can't say enough about the hotel. I had a large group with 11 rooms and Fallon in group sales was very helpful in making all the changes that occur with big groups. When we arrived some people had some issues with their rooms, including me. The room assigned was beautiful...

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Thank mdobgyn0421

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Perhaps nothing is more "Key West" than the Pier House Resort and Spa -it's like no other. Elegant accommodations, lush gardens, a private beach, a selection of restaurants and bars, a full-service spa and a for real let-your-hair-down attitude all come together in a tropical escape that simply can't be duplicated. ... more   less 

Additional Information about Pier House Resort & Spa

Address: 1 Duval St, Key West, FL 33040-6610
Region: United States > Florida > Florida Keys > Key West
Price Range: £245 - £528 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pier House Resort & Spa 4*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, HotelsforEveryone, Priceline, Odigeo and Jetsetter so you can book your Pier House Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pier House Hotel Key West
Pier Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort & Spa Key West, Florida
Hotel Style:
#2 On the Beach Hotel in Key West
#4 Top resorts Hotel in Key West
#5 Spa Hotel in Key West
#6 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Pier House Resort & Spa staff and other travellers.
64 questions
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Questions? Get answers from Pier House Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room (269) was quiet and very private. Our room did not have a view, but we were gone most of the day site seeing.”
  • Just one of the many beautiful sunsets here.
 of 5 bubbles 139colleens, 3 Dec 2016 | Read review
“Harbor View room had both an excellent patio and view.”
 of 5 bubbles Daffins, 28 Nov 2016 | Read review
“Room 218 had a beautiful view, but you couldn't see the sunset.”
 of 5 bubbles NancyJ423, 28 Nov 2016 | Read review
“Ask for waterview”
 of 5 bubbles mdobgyn0421, 27 Nov 2016 | Read review
“Ask for bay side”
 of 5 bubbles joand236, 24 Nov 2016 | Read review
5 of 5
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