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    Pier House Resort & Spa

    1 Duval St, Key West, FL 33040-6610
    (305) 363-7468
    Hotel website
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    03/12/2017 04/12/2017
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    US$445Strikethrough price corresponds to the most expensive price returned by our partners for that offer
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    US$445Strikethrough price corresponds to the most expensive price returned by our partners for that offer
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    Traveller (1261)
    Room & Suite (431)
    Storyboard
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    Overview
    • Excellent66%
    • Very good22%
    • Average6%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “beach bar” (189 reviews)
    “private beach” (293 reviews)
    “chart room bar” (72 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Shuttle or Taxi Services
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Pier House Resort & Spa
    Offers & Announcements: Save 12% Off
    Hotel deals
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,395)
    There are newer reviews for Pier House Resort & Spa
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    1,071 - 1,075 of 2,261 reviews

    Reviewed 3 November 2014 via mobile

    Having spent the first part of our vacation at a major hotel that did nothing to respond to our complaints about a pool too cold to use, we had a great end to our trip thanks to moving to the Pier House. Everyone was great...More

    1  Thank Dale C
    Response from Joe D, General Manager at Pier House Resort & SpaResponded 16 November 2014

    Dale I am glad that you found the Pier House and enjoyed your time at the Resort. On your next visit please call our in house reservations team to assist you with the booking. If you need any other information about the Resort please feel...More

    Reviewed 24 October 2014

    This resort was referred to us by a friend, and she did not steer us wrong. The facilities were immaculate, the bedding very comfortable, and the accommodations spacious. The beach area is a bit small, but there aren't many other resorts offering larger areas. And...More

    6  Thank JudyHootie
    Response from Joe D, General Manager at Pier House Resort & SpaResponded 2 November 2014

    Judy thank you for taking the time to fill out a survey and I am glad you enjoyed your time at the Pier House Resort and Spa. On your next visit please try our new restaurant, One Duval. It is a tasting menu that offers...More

    Reviewed 23 October 2014 via mobile

    We stayed at the Pier House for 4 nights as part of our honeymoon. We fell in love with Key West and the hotel could not have been better located, right at the end of Duval Street but still secluded with it's lush green grounds....More

    1  Thank Katwina
    Response from Joe D, General Manager at Pier House Resort & SpaResponded 26 October 2014

    Katwina thank you for taking the time to fill out a review and I am glad that you enjoyed your time at the Pier House. As you mentioned, parking is a premium in town and all of the hotels charge for parking. As you mentioned...More

    Reviewed 22 October 2014

    Unbelievable stay! Staff is fantastic! Property is beautiful! We stayed in Dockside Suite 805 from October 11-16. Wonderful room with a great view. This room is located on the hotel side of the property so part of the room faces towards the beach area and...More

    1  Thank Sheila W
    Response from Joe D, General Manager at Pier House Resort & SpaResponded 2 November 2014

    Sheila thank you for staying at the Pier House Resort and Spa and I am glad that we met your expectations during your stay. On your return visit please inquire about the assortment of spa treatments that we offer. We have many selections for not...More

    Reviewed 20 October 2014

    Pier House was a perfect choice for our trip to Key West. We had a group of 13 travel together for a wedding and made a four night stay out of it. We were so happy with every aspect of our stay. The staff was...More

    1  Thank CavaHoo22
    Response from Joe D, General Manager at Pier House Resort & SpaResponded 2 November 2014

    Thank you for selecting the Pier House as your preferred resort in Key West. As you mentioned, we have the best location in Key West with the best service staff on the island. My team prides itself in customer service and is rated within the...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Spa
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$316 - US$683 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 On the Beach Hotel in Key West
    • #4 Top resorts Hotel in Key West
    • #5 Spa Hotel in Key West
    • #7 Luxury Hotel in Key West
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 142
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Hotwire, HotelsforEveryone, HotelQuickly, getaroom.com, Cancelon and TripOnline SA so you can book your Pier House Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Florida Keys >
    • Key West
    • Also Known As
    • Pier House Hotel Key West ,
    • Pier Hotel Key West ,
    • Pier House Key West Florida ,
    • Pier Key West ,
    • Pier House Resort & Spa Key West, Florida
    Add Photo Photos
    Traveller (1261)
    Room & Suite (431)
    Pool & Beach (227)
    Dining (84)
    Hotel & Grounds (703)
    Bathroom (43)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
    The Southernmost House
    712 reviews
    1.15 miles away
     
    The Marker Waterfront Resort
    1,563 reviews
    .29 miles away
     
    Hyatt Centric Key West Resort and Spa
    2,370 reviews
    .11 miles away
     
    Nearby Restaurants
    Mattheessen's
    266 reviews
    .08 miles away
    Bagatelle
    1,024 reviews
    .09 miles away
    Sunset Pier at Zero Duval Street
    1,088 reviews
    .07 miles away
    Two Friends Patio Restaurant
    2,463 reviews
    .06 miles away
    Nearby Attractions
    Key West First Legal Rum Distillery
    222 reviews
    .11 miles away
    Memorial Sculpture Garden
    196 reviews
    .09 miles away
    Sunset Celebration
    129 reviews
    .11 miles away
    Ripley's Believe It Or Not
    333 reviews
    .08 miles away
    Ask a question
    Questions & Answers
    24 October 2017|
    Answer
    Response from gtd2017 | Reviewed this property |
    You need to call the hotel to ask that question
    0
    Votes
    degub
    29 September 2017|
    Answer
    Response from Joe D | Property representative |
    Thank you for reaching out. The Pier House Resort is open now. I look forward to seeing you soon. Joe
    0
    Votes
    Mike R
    28 September 2017|
    AnswerShow all 2 answers
    Response from Chadd S | Reviewed this property |
    The latest updates I've heard are that the beach bar and spa are both open. I haven't seen an update for the Chart Room yet.
    1
    Vote
    Room Tips
    "Ocean view rooms are fanatastic"
    Read review
    "Call reservations and ask questions. Communicate with them during your stay, they will help."
    Read review
    "If you're wanting easy access to hot tub outside room, stay in spa bldg."
    Read review
    "Ask for ocean view, sunsets are crazy good"
    Read review
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