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Sheraton Suites Key West

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Traveller (947)
Room & Suite (440)
Pool & Beach (179)
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Overview
  • Excellent41%
  • Very good37%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“smathers beach”(232 reviews)
“shuttle service”(144 reviews)
“free shuttle”(127 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Suites Key West
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Suites Key West
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,467)
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2,031 results
Traveller rating
826
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826
725
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98
Show reviews that mention
All reviewssmathers beachshuttle servicefree shuttleduval streetdirectly across the streetevery half hourhotel shuttleclose to the airportpool areastarbucks coffeeliving roomresort feethe hotel offersnice poolking suitespring breakhot tub
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1 - 5 of 2,031 reviews
Reviewed yesterday via mobile

Despite other evaluations I was positively surprised about the whole property. Rooms as they are suites are a decent size and well maintained. We had a pool side suite 3rd floor as requested and it was really quiet even despite the fact that the airport...More

Thank AntjeTrier77
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded today

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. Thank you for...More

Hotel's Favourite
Reviewed 7 April 2018

Thought I had already reviewed the Sheraton Suites but apparently not. We had a very nice five-night stay in February. The hotel was sold out so I was surprised when we were given a lovely ocean front suite on the highest floor. Probably due to...More

2  Thank jdvmd
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded 9 April 2018

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. I will pass...More

Reviewed 2 days ago

He was a fabulous pool attendant, he was anxious to help with towels and help with our messy family. We asked him about dinner suggestions we went to Mangia Mangia it was an amazing meal! The bartender Rob and staff were all friendly as well!...More

Thank Mike W
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded yesterday

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. We look forward...More

Reviewed 1 week ago via mobile

The hotel is in a great location to be able to enjoy family time and still have access to downtown. More importantly, the staff makes the hotel a bit more special! I recommend the hotel to families and beach lovers visiting Key West.More

1  Thank Mjames026
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded 5 days ago

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. Best regards, FabianGarcia...More

Reviewed 1 week ago via mobile

Not impressed the rooms are $317 without taxes and resort fee for a room that doesn't even have a view of the ocean view. I was there for a wedding that was WAY overpriced on a beach covered in seaweed that smells like dead fish....More

Thank 540paulz
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded 1 week ago

Thanks for taking the time to complete a survey on your recent stay with us at the Sheraton Suites Key West. As we pride ourselves in offering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$242 - US$485 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$242 - US$485 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (947)
Room & Suite (440)
Pool & Beach (179)
Dining (49)
Amenities (22)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
sandi m
30 March 2018|
AnswerShow all 2 answers
Response from DeeJayGude | Reviewed this property |
No, but there are lovely community areas to relax outside and take your morning coffee.
0
Votes
Miranda S
9 February 2018|
AnswerShow all 2 answers
Response from ShelleyMcBreairty | Reviewed this property |
Don’t know. I only booked a room . If the on-site restaurant has anything to do with your dinner /lunch reception. I would look elsewhere ....
1
Vote
Room Tips
"We overlooked the pool area, had a nice baloney and very relaxing."
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"Second and third floors provide a better view. Exquisite pool it has a small running falls, which adds to the..."
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"Stacy at the Concierge desk is very helpful with setting up excursions - and saves you money!"
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"Ocean view suites overlook beach, but highway a little noisy .Some pool view suites with balcony too close to..."
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