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Sheraton Suites Key West

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#28 of 50 Hotels in Key West
Certificate of Excellence
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Sheraton Suites Key West
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2,177 Reviews from our TripAdvisor Community

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Showing 1,788: English reviews
Munster, Indiana
Reviewed 4 days ago NEW

We stayed here for the second time in a year. Rooms are clean and spacious, staff is great, pool is nice . It's located across from the beach and has a free shuttle to and from downtown. The restaurant wasn't the greatest but we were there on a very busy night when everyone stayed in to eat because of a...

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Helpful?
Thank Barbara0414
Reviewed 4 days ago NEW

Very nice hotel room. Clean with lots of accomodation. The outside pool is amazing. They have a bar outside at the pool where we can order snacks, lunch, drinks... Price is mid range. They have shuttles(free) to go downtown at different "specific" time of the day.

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Thank Anne-Marie Poul... D
Reviewed 1 week ago via mobile

This is one of the best place in Key West, FL. The room was so lush. The hotel is not so pricey considering what you are getting from this place. I will recommend this hotel to every one. See Chad as he is best person to reach and book a room.

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Thank Hamad A
Davie, Florida
Reviewed 1 week ago

room was great for the price we payed and in a PERFECT location for the beach. we never had to go far to enjoy the sand, and there was a water sport hut right near us. and it wasn't a long trip to Duval st either.

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Thank jpostco
Toronto, Canada
Reviewed 1 week ago

Courteous service all the way through the stay. Very well kept grounds, spotless surroundings, pool area and the rooms. Convenient location, 2 minutes to the beach, 10 minutes ride to the center. Huge beautiful iguanas spotted :) As well as multiple stingrays at the beach :)

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Thank Mark L
Reviewed 1 week ago

Arrived here Saturday the 7 th of January. Hotel is right across the street from the beach .We were very impressed with the room . It reminded me of our resort without the kitchen . It did come with a microwave and a small fridge . Transportation downtown . First driver we had even dropped us off by cemetery. Another...

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Thank laura l
Orlando
Reviewed 2 weeks ago

Came in for a quick New Years visit. Had an issue with the shuttle down coming into the property but Jonathan at the front desk did a great job of owning the situation and provided great recovery. All of the staff was very friendly, polite, and professional, from the front desk, food and beverage, and housekeeping. The property itself is...

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1Thank Joshua L
Hobe Sound, Florida
Reviewed 2 weeks ago

Just left this hotel today. I loved a lot of things about this property and disliked a lot of things too. The good over ranked the bad though. First checking in was a long experience with not so experienced front desk help. Next, got to the room and the frig was off. The handyman came in and explained the frig...

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Helpful?
Thank pab931
Aspen, Colorado
Reviewed 2 weeks ago

I was here for one night, but wish I could have stayed here longer. Chad at the front desk was very accommodating and we loved our room. It was big and comfortable. The beach across the street was a big plus. We will be back!

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2Thank Julie Z
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this positive review. We are glad to hear you enjoyed your stay and wished you could stay longer. What a lovely compliment. We will be sure to share your kind comments regarding Chad to recognize a job well done! Thank you for staying with us at the Sheraton Suites Key...

Dallas, Texas
Reviewed 2 weeks ago

This is a nice/clean hotel and very close to key west attractions but nothing about this hotel suggests it is a resort. I don't agree with the resort fees and parking charges as there was nothing in the rooms or services that required the charges. The management must have decided to make extra money by charging guests these fees. Except...

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Helpful?
Thank P D

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Key West and steps away from Smathers Beach, Sheraton Suites Key West is a beachside hotel that captures the true essence of tropical relaxation. Join in the nightly Sunset Celebration, lounge by the lagoon-style pool, or let us arrange for you to sample one of the many watersports available. After a day of friends, family or business, there is one more thing to savor: the warm island welcome of our Sheraton Suites. ... more   less 

Additional Information about Sheraton Suites Key West

Address: 2001 South Roosevelt Boulevard, Key West, FL 33040-5243
Region: United States > Florida > Florida Keys > Key West
Price Range: £254 - £426 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton
Sheraton Suites Key West Florida
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Key West staff and other travellers.
19 questions
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Questions? Get answers from Sheraton Suites Key West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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