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Sheraton Suites Key West

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#29 of 50 Hotels in Key West
Certificate of Excellence
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Sheraton Suites Key West
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2,197 Reviews from our TripAdvisor Community

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Showing 1,806: English reviews
Calgary, Canada
Reviewed 3 days ago NEW

We enjoyed our two day stay here. Our room was comfortable and clean. The breakfast buffet was good. There is a good fitness centre and a coin laundry. Our room faced the pool and this was nice. I don't recommend the ocean view rooms because they are on a noisy, busy street. You must cross this street to get to...

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Helpful?
1Thank TravellingKaren2014
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay with us. Thank you for staying at the Sheraton Suites Key West and we look forward to welcoming you back in the future. Warm regards, Emily Sipe Catering and Marketing Coordinator

Denver, Colorado
Reviewed 4 days ago NEW

Great location, with the beach just across the street. Rooms are large, clean and quiet. Room service took only 15 minutes. Shuttle service to and from the tourist area so you don't have to fight the traffic or try to find parking. The only negative is the restaurant and bar closes at 900p.

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Helpful?
Thank wmgrayjr
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this positive review. We are delighted to hear that you enjoyed your stay, some time at Smathers Beach and our shuttle service to downtown Key West. While the Coral Crab Cafe is open until 9 pm Monday through Thursday, on Friday and Saturday we are open until 10 pm. Our...

Rochester, New York, United States
Reviewed 6 days ago NEWvia mobile

I checked into the hotel on Sunday at 4 We reserved two rooms Both rooms just blew me away with the size of the rooms and how nice they were. The front desk person was one of the best service person I have had checked us in. Very professional.

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Helpful?
Thank Warren S
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this positive review. We are glad to hear you enjoyed your stay and your experience with our front desk staff. Thank you for staying with us at the Sheraton Suites Key West and sharing your experience. We look forward to welcoming you back in the future. Warm regards, Emily Sipe...

Arlington, Virginia
Reviewed 6 days ago NEWvia mobile

Unfortunately I was only here one night so I didn't get to fully enjoy the room. Room was clean with a good size. Same with the bathroom. The furnishings were modern and well maintained. Hotel lobby had amazing cookies for guests. There is a shuttle for guests as well both to the city and the airport. I hope to come...

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Helpful?
Thank Cesar G
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this review. We are sorry to hear you only stayed one night with us as well! We hope to welcome you back soon so you can enjoy more time with us. Thank you for staying at the Sheraton Suites Key West and sharing your experience. Warm regards, Emily Sipe Catering...

Reviewed 1 week ago NEW

A really nice hotel with free shuttle service to downtown (approximately 3 miles). The beach across the road is very convenient and there is a wide sidewalk for walking or jogging. Rental bikes are available at the hotel which we really enjoyed for most of our stay, including riding around the entire island and back to the hotel in the...

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Helpful?
1Thank Mike D
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this review. We are glad to hear that overall you enjoyed your stay and the resort amenities. It sounds like you also enjoyed some great activities during your stay in Key West. Thank you for staying with us at the Sheraton Suites Key West and sharing your experience. We look...

Staunton, Illinois
Reviewed 1 week ago NEW

The hotel was very clean, the rooms were very very spacious. The pool was beautiful, and the breakfast was just OK. Maybe I felt this way because they charged us $20 each for breakfast, everyday....which we had to prepare our own pancake, our own toast. They had yogurt, toppings for yogurt, the fruit display was great. Oatmeal some rolls, not...

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Helpful?
1Thank taralynn7
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this review. We are glad to hear that overall you enjoyed your stay. We will be sure to share your comments regarding the breakfast selections and the resort fee with staff and management for training and improvement purposes. We know you have options when you travel and appreciate your business...

Hartford, United States
Reviewed 1 week ago

Nice hotel. Beach was directly across the street. Located a short way from Duval Street but hotel offered shuttle rides through out the day. Rented bikes one day for some trips around the area. Rooms could use some updating, but everything seem to be in good working condition. Occasionally heard some of the other quests if they were on their...

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Helpful?
1Thank Edward N
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay and the location. We will be sure to share your comments regarding the condition of the room with staff and management for improvement purposes. Thank you again for your feedback and staying with us at the Sheraton Suites Key...

Oklahoma
Reviewed 2 weeks ago

My wife and I spent two nights at this property as part of our trip through the Florida Keys. Property seemed to be recently updated and was very clean. While this hotel is a couple miles from the action on Duval St, it has a great location directly across the street from Smathers Beach. Complimentary shuttle to Downtown was a...

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Helpful?
Thank Kokomo1037
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this review and recommend the Sheraton Suites Key West. We are glad to hear you enjoyed your stay, the resort amenities and the location of the resort. Thank you for being a loyal Starwood member and staying with us at the Sheraton Suites Key West. We look forward to welcoming...

London, United Kingdom
Reviewed 2 weeks ago

This is an old hotel with photos that look like they been enhanced. Try to look at the photos taken by guests. They claims to be 4 star. Starwood Hotels have their own rating of SPG category 5. Having stayed at some outstanding Starwood properties I would say that this is more like a SPG category 2-3. Someone should come...

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Helpful?
Thank Martin B
GM_SheratonSuites, General Manager at Sheraton Suites Key West, responded to this review

Dear Martin B, Thank you for taking the time to post a review on Tripadvisor. We appreciate your feedback and value your comments. I am happy to hear that you enjoyed Key West, our location and Smather's Beach. In peak season and during the holidays, our rates are typically high, as are most hotels in Key West. During the summer...

Boerne, Texas
Reviewed 2 weeks ago

Concierge contacted me a few days before to confirm they would be upgrading us to an ocean front view with a balcony as part of my Starwood Platinum benefits. Front desk was very helpful on arrival with questions re shuttle service, etc. Shuttle service drops off at the Conch Republic which is within walking distance to all of the downtown...

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Helpful?
3Thank Hurricanearv
Emily S, Catering and Marketing Coordinator at Sheraton Suites Key West, responded to this review

Dear Guest, Thank you for taking the time to write this positive review. We are delighted to hear this is your second stay with us at the Sheraton Suites and that you enjoyed your stay! We look forward to your future visits to Key West and the Sheraton Suites. Thank you and warm regards, Emily Sipe Catering and Marketing Coordinator

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Key West and steps away from Smathers Beach, Sheraton Suites Key West is a beachside hotel that captures the true essence of tropical relaxation. Join in the nightly Sunset Celebration, lounge by the lagoon-style pool, or let us arrange for you to sample one of the many watersports available. After a day of friends, family or business, there is one more thing to savor: the warm island welcome of our Sheraton Suites. ... more   less 

Additional Information about Sheraton Suites Key West

Address: 2001 South Roosevelt Boulevard, Key West, FL 33040-5243
Region: United States > Florida > Florida Keys > Key West
Price Range: £245 - £439 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Travelocity and Hotels.com so you can book your Sheraton Suites Key West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton
Sheraton Suites Key West Florida
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Key West staff and other travellers.
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Questions? Get answers from Sheraton Suites Key West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in a room facing the pool courtyard. The ocean view rooms are on a noisy, busy street.”
 of 5 bubbles TravellingKaren2014, 17 Feb 2017 | Read review
“Rooms with balcony facing the pool are nice.”
 of 5 bubbles N3653IVmiked, 13 Feb 2017 | Read review
“You can ask for a room that faces the ocean but I imagine they are out of sight in price.”
 of 5 bubbles taralynn7, 13 Feb 2017 | Read review
“Ocean front side, upper floor”
 of 5 bubbles Kokomo1037, 6 Feb 2017 | Read review
“Join Starwood Preferred Guest Program or better yet, get the SPG Amex to help build points for free stays and upgrades.”
 of 5 bubbles Hurricanearv, 2 Feb 2017 | Read review
5 of 5