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Fairfield Inn & Suites Key West

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#35 of 50 Hotels in Key West
Certificate of Excellence
GreenLeadersBronze level
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Fairfield Inn & Suites Key West
Fairfield Inn & Suites Key West
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1,523 Reviews from our TripAdvisor Community

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Showing 1,270: English reviews
Buffalo, New York
Reviewed 2 days ago NEW

Being a Marriott Platinum member having stayed over 500+ nights at Marriott hotels I know what I can expect when I arrive at a Fairfield location and unfortunately this hotel does not live up to all the Fairfield standards. The rate charged for a room night was more than I pay at some JW Marriott locations so I expected a...

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Helpful?
Thank John K
FFISKeyWestGM, General Manager at Fairfield Inn & Suites Key West, responded to this review

I am certainly very sorry that you did not enjoy your visit. Our goal is to "exceed the expectations" of every guest. We obviously fell short of that goal during your stay. We are grateful for you patience, loyalty, and feedback. Thank you very much.

ludington, MI
Reviewed 6 days ago NEW

Spent 2 nights at this hotel. The king room was comfortable and clean. The pool area is nice as is the bar and breakfast room. The breakfast was very good with a great variety of food to choose from. This hotel is large and all rooms are entered from the outside. Only saw one elevator. This hotel doesn't offer a...

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Helpful?
Thank difrommi
General M, General Manager at Fairfield Inn & Suites Key West, responded to this review

Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.

Reviewed 1 week ago via mobile

The rate was expensive. The rooms are tiny. They are not really Fairfield quality or size. The staff was average. The pool is nice with a great little bar. The location is not on the water and about two miles from Duval.

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Helpful?
Thank Michael B
FFISKeyWestGM, Manager at Fairfield Inn & Suites Key West, responded to this review

Dear Guest Michael B Thank you for staying with Fairfield Inn & Suites Key West. Your comments are very valuable to us. I’ll surely be speaking with my team to go over the details of your review. We hope we have the opportunity to show you our true efforts at making each and every guest have the amazing time expected...

Reviewed 1 week ago via mobile

The room is very small. Booked through a site that assigns the lower priced rooms, at check-in could not make any changes when asked for a different room. This is more like a cheap motel. I am surprised it carries the Marriott brand. Very noisy. The door is not sound proof at all. You hear all the comings and goings...

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Helpful?
Thank Mariano E
FFISKeyWestGM, Manager at Fairfield Inn & Suites Key West, responded to this review

Dear Guest Thank you for staying with Fairfield Inn & Suites Key West. Your comments are very valuable to us. I’ll surely be speaking with my team to go over the details of your review. We hope we have the opportunity to show you our true efforts at making each and every guest have the amazing time expected and deserved....

Rhode Island
Reviewed 2 weeks ago via mobile

The property was nice and the pool was much larger than other Fairfield Inns. The resort is over priced but it is Key West. Parking is a problem and rooms are small (but updated). Bar is nice and the food is pretty good but they need to expand their menu.

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Helpful?
Thank Philip G
General M, General Manager at Fairfield Inn & Suites Key West, responded to this review

Philip, thank you for your four star review. Our goal is to provide you with clean, comfortable rooms at a reasonable price. We take pride in being the best quality hotel that our customer love. Our deepest thanks for taking the time to share your comments. We would love to have the opportunity to have you return to have five...

Rockville, Maryland
Reviewed 3 weeks ago

The staff was excellent. Lillian checked me in and was so helpful, friendly and professional. She gave me a room that I wanted, and was so anxious that I be happy. Lillian also recommended a walking-distance restaurant that I could go to. A very nice experience at the hotel.

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Helpful?
1Thank Fauzia T
General M, General Manager at Fairfield Inn & Suites Key West, responded to this review

Fauzia, Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard work and efforts did not go unnoticed. Thank you again for your great review....

Reviewed 4 weeks ago via mobile

WAY overpriced for what your getting. Reminded me of a cruise ship room. Barely enough room to turn around. Hotel had prepaid room from my company but demanded a personal credit card for damages. Reluctantly I gave them and they held money for 3 days. When I asked manager to inspect my room and write on my receipt that there...

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Helpful?
3Thank Michael H
FFISKeyWestGM, General Manager at Fairfield Inn & Suites Key West, responded to this review

I am very sorry if you didn't feel that our product and services met your expectations. If a room required an inspection we would not typically inspect that room until the guest has left the room and turned in the keys for that room. This would ensure that there is no access after the inspection. Your room required no inspection....

Reviewed 4 weeks ago

This was my second stay at this property. They have clean rooms and a nice clean property. Breakfast was included and was nothing fancy - but it as more than sufficient for our early morning needs. We were in the Keys to go fishing, and this hotel is very inexpensive and convenient to all the fishing marinas. They have a...

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Helpful?
Thank Mikewhiteley05
General M, General Manager at Fairfield Inn & Suites Key West, responded to this review

Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed your stay and had such great things to say about everything and everyone. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon!

nj
Reviewed 5 weeks ago via mobile

Have stayed her 2 other times. This time was the first we got drinks by the pool. After checking our bill we discovered we where charged for drinks twice on the same day for different amounts. After speaking to the hotel staff several times the charge was not removed ....was forced to file a dispute with my credit card company...

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Helpful?
4Thank cgmf
FFISKeyWestGM, General Manager at Fairfield Inn & Suites Key West, responded to this review

I am terribly sorry for any inconvenience in regards to your billing. The first call that our team had on file was yesterday. It is my understanding that the charges have been rebated to your card. Again, I am very sorry for any delays in communication. Thank you for your patience.

Orlando, Florida
Reviewed 13 January 2017 via mobile

Very nice hotel, clean but small rooms. The room had a small fridge and microwave. Alot of drawer space but no closet. The pool bar is very nice with a good selection. The pool was amazing nice and big with free Cabanas. The staff was great!

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Helpful?
1Thank Manlyelle
General M, General Manager at Fairfield Inn & Suites Key West, responded to this review

Dear Manlyelle. We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the Key West area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Fairfield Inn Key West hotel offers styish rooms with bright decor, plenty of natural light and perks such as in-room microwaves and mini-fridges. Our top-rated hotel features luxury amenities such as resort-style pool, cabanas and outdoor Tiki Bar at the Fairfield Inn value. You'll still get the convenient perks you've come to love including free WiFi and hot breakfast. Just minutes from Old Town and Duval Street, guests appreciate the quick ride using our onsite bike and scooter rental. Perfect for families, our suites offer extra space to spread out and some rooms even have private balconies! Enjoy the island life at Fairfield Inn Key West Hotel. ... more   less 

Additional Information about Fairfield Inn & Suites Key West

Address: 2400 North Roosevelt Boulevard, Key West, FL 33040
Region: United States > Florida > Florida Keys > Key West
Price Range: £194 - £332 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Key West 2.5*
Number of rooms: 106
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Marriott and Travelocity so you can book your Fairfield Inn & Suites Key West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn And Suites Key West Hotel Key West
Fairfield Inn Key West
Fairfield Key West
Key West Fairfield Inn
Fairfield Inn & Suites Key West Florida
Hotel Style:
#5 Green Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Key West staff and other travellers.
9 questions
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Summerland Key, Florida

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Questions? Get answers from Fairfield Inn & Suites Key West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed right near the lobby and it was quiet and nice.”
 of 5 bubbles fauziat, 26 Jan 2017 | Read review
“Most rooms have a view of the pool - only a few have ocean view. Try to get a room on the second floor.”
 of 5 bubbles Mikewhiteley05, 19 Jan 2017 | Read review
“Ours was on the outside and quiet enough. But, one with a pool view might be nice, but could be louder.”
 of 5 bubbles LaurieMissouri, 3 Jan 2017 | Read review
“Ask for a room off of Roosevelt, which has loud traffic noise”
 of 5 bubbles FLHyacinth, 26 Oct 2016 | Read review
“Backside of the building to avoid noise from the road”
 of 5 bubbles Solstice07, 16 Oct 2016 | Read review
5 of 5