The Concierge service provided by " Audrey " was exceptional, As my brother and his wife were staying as guests for his 60th birthday, She arranged to have a bottle of champagne on ice upon their arrival waiting in their room for me. All done over the phone with me on the west…
First time staying at this Hyatt in Key West and absolutely loved it! Being right on the water and walking distance to everything was perfection. I can't wait to return to do it all over again. Hoping next time will be a longer stay because I hated to leave.
Our visit to Key West was part of a 10-day vacation in South Florida. We chose Hyatt Centric as a result of a great website experience and all that the resort had to offer. We were very pleased from the moment we entered the lobby, to the time we had to check out. The…
Great hotel, great customer service. Very helpful and friendly. Quite hotel when needed, like at night, but great location near the action. Highly recommended it. Room was very nice and the bathroom with the large walk in shower was great!
Overall property was nice and staff was nice. Room was dirty and needed a thorough clean. Found disgusting stuff in bed and they had to come and change the linens. Food was good, no beach like picture shows, but nice facility.
"Request high floor with at least a partial ocean view"
"My king-size partial view oceanview room actually had a nice OV"
"Cherck out the rooms for the wind issue before unpacking!"
"Staff helped with request for quiet room."
"request a west facing room on a high floor so you can see the sunsets from your room."