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Casa Marina, A Waldorf Astoria Resort

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Casa Marina, A Waldorf Astoria Resort
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6,940 Reviews from our TripAdvisor Community

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Showing 6,284: English reviews
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Jersey City, New Jersey
Reviewed yesterday NEW

Hotel reviews for Key West seemed to be either GREAT or TERRIBLE; this was true for Casa Marina. We took a gamble, and got the TERRIBLE experience. Our room (183): - shouldn't have been a room -- it was shaped sort of like a flattened apron, with the bed in the part of the apron that appears in the front,...

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Thank armacy
Glasgow, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 5 March 2017 via mobile

Awesome hotel. Right on the beach and a short, pleasant walk to the main shopping/restaurant area. Food is expensive but there are different eating options in the hotel plus there is a wee cafe in the hotel as well for another breakfast option. Service was fab in the hotel and at the poolside. Really loved this hotel. Water sports beside...

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3Thank hmgs1968
About Hotel's Favourite Review
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear hmgs1968, Thank you leaving a review of your recent stay at the Casa Marina. We are pleased that your vacation was memorable, and that you were able to experience so much of what makes Key West special. I'm also glad to hear you had so much fun on the Jet-ski tour, I've done the tour as well, and agree...

Reviewed yesterday NEWvia mobile

We stayed for 5 nights with my boyfriend. Location is really nice and the pool area is really good. Cocktails in Rumba were ok too. We tried the bike rental service which was also good. We were not very impressed with the beach area and not at all impressed with the room. The room we booked had a sea view...

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Thank Pelagia M
Reviewed yesterday NEWvia mobile

Lovely setting and excellent attentive and friendly staff. We would absolutely stay here again. We were here for four nights and truly never met a single staff member who didn't smile and speak to us. The cabana staff absolutely pampered us the entire time we were at the beach or the pool. I highly recommend this resort.

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Thank April F
Edinburgh, United Kingdom
Reviewed yesterday NEW

Just arrived and disappointed is an understatement. Booked a king view ocean balcony room. We have an ocean view which is lovely. The room, corridors and lifts however are like something you could expect in a cheap roadside motel, basic and very tired. The stair way & corridors are what you would expect in a multi storey car park. Defiantly...

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1Thank Kinauld1208
Boston, Massachusetts
Reviewed 2 days ago NEW

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Thank cpatnaude08
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Reviewed 3 days ago NEWvia mobile

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Thank John E
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Redding, Connecticut
Reviewed 4 days ago NEW

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Thank Kate P
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Brooklyn, NY
Reviewed 4 days ago NEW

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Thank Allkin
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Coral Springs, Florida
Reviewed 5 days ago NEW

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4Thank joshadjor
Luke B, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Spa
  • Bar/Lounge
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Questions & Answers

Here's what travellers have asked, with answers from Casa Marina, A Waldorf Astoria Resort staff and other travellers.
74 questions
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Questions? Get answers from Casa Marina, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If they give you 183, run!”
armacy, 29 Apr 2017 | Read review
“Personally I would not recommend a stay here. However if booking ensure you are within the main hotel.”
  • Tired dated & unclean bathroom.
Kinauld1208, 29 Apr 2017 | Read review
“Ask if they have more updated rooms. We had a suite on the third floor and were disappointed”
cpatnaude08, 28 Apr 2017 | Read review
“ocean front rooms are the best”
701rafao, 21 Apr 2017 | Read review
“Go for the view. We had 4th floor, facing the family pool and the ocean and it was never an issue with noise.”
markjeanne, 20 Apr 2017 | Read review
5 of 5