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Casa Marina Key West, A Waldorf Astoria Resort

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Traveller (3293)
Room & Suite (787)
Pool & Beach (612)
Ratings and reviews
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“sun sun”(112 reviews)
“beach staff”(151 reviews)
“frozen towels”(131 reviews)
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What's included
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
4 Star Hotel
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an...
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Location and contact
1500 Reynolds St, Key West, FL 33040-4768
Hotel website
Hotel website
2 miles to Key West Intl Airport
208 restaurants are within a 1 mile radius
0.8 miles from Duval Street
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,791)
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3,461
1,647
991
551
421
Show reviews that mention
All reviewssun sunbeach stafffrozen towelsadult poolprivate beachthe jet ski tourself parkingpool serviceduval streetocean viewpalm treeshotel is beautifullouie's backyardmain buildingsunset cruisesister propertygrounds are beautiful
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1 - 5 of 7,071 reviews
Reviewed yesterday via mobile

We arrived at Casa Marina with hopes of our family trip being one of relaxation and memory making and most definitely we will not forget it. We unfortunately experienced bad customer service to say the least. It ranged from rude employees to not being serviced...More

Thank MelV915
Hotel's Favourite
Reviewed 8 June 2018

Great location and best hotel staff. Best luxury hotel in Key West! There is an on-site concierge that is helpful with making any excursion reservations. I would DEFINITELY recommend this hotel and will be returning whenever I'm in Key West.More

Review collected in partnership with Waldorf Astoria
2  Thank Terry B
Response from PropertyAssociate, General Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 11 June 2018

Dear Terry B, We love to hear about wonderful experiences like yours! We’re happy to learn that our concierge was helpful when planning some fun excursions during your stay with us. We hope to have you back for another fabulous time in Key West soon....More

Reviewed yesterday

I feel I was discriminated only because I received the employee rate. I checked at the regular check in time and was attended by Ivonne Fulleda. She gave me a room that hadn't even been inspected yet!! It was missing a shower curtain, the room...More

2  Thank yaxoara p
Reviewed yesterday

2nd day of our vacation, Hotel Valet parked a car with obscene, vulgar, phallic, offensive detailing right outside the front entrance. After several hours of trying to have the car moved elsewhere (did not care where they moved it, as long as it was not...More

1  Thank kimberly0203
Reviewed 2 days ago

So many people did such an amazing job to make our stay exceptional. I want to say a very special thank you to Chuck, Kylene, Diana, Doug, Connor, Alex, Levi, Luke, Raquel, Will, Con, BJ Jamie, Julia and Jessica. Every one of them went above...More

Thank PLand
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About
Amenities
Top amenities
Restaurant
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Spa
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$288 - US$654 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 On the Beach Hotel in Key West
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$288 - US$654 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 On the Beach Hotel in Key West
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (3293)
Room & Suite (787)
Pool & Beach (612)
Dining (116)
Amenities (26)
Business Centre & Event Rooms (9)
Family and Play Areas (5)
Questions & Answers
Ask a question
Danibm04
8 July 2018|
AnswerShow all 4 answers
Response from RBAllDay | Reviewed this property |
You can do dinner on the beach but I would also recommend the sunset cruise that leaves from the Casa Marina. I believe it's around $65 a person and is all you can eat/drink. It's about 2 1/2 hours.
1
Vote
Barbara W
2 June 2018|
AnswerShow all 2 answers
Response from Richa M | Reviewed this property |
They do . I think it was 300 or something for the 4 of us . We ended up not going even though we knew it was non refundable as the boat was ratty and old and not at all we would like to experience for a ‘sunset cruise ‘. I... More
0
Votes
Katie L
14 May 2018|
AnswerShow all 3 answers
Response from gemmm43 | Reviewed this property |
No they do not not at Casa but possible the Reach next door 2 pools adult and family pick your palce early or by afternoon they are few afar at the adult pool
1
Vote
Room Tips
"Spend the extra money for an ocean front room with a balcony. The view of the ocean is amazing!"
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"Literally go anywhere else"
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"Make sure your room is in the original building, not the wings."
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"do not stay here"
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