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Casa Marina, A Waldorf Astoria Resort

Waldorf.comUS$332*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Casa Marina, A Waldorf Astoria Resort
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7,010 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Marina, A Waldorf Astoria Resort
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Showing 6,350: English reviews
St. Petersburg, Florida, USA
Reviewed 16 September 2014

Awesome time at the Casa Marina! Missed our flight out of EYW and ended up staying another night, booked at the Casa Marina - Wow! Everything is beautiful here (staff, resort, amenities, etc.) this place guarantees a relaxing stay! A huge step up from the Westin downtown. Loved the adults only pool -- it's huge! Wouldn't stay anywhere in Key...

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1Thank KNegrini
Austin, Texas
Reviewed 16 September 2014

OUTSTANDING STAY at Casa Marina from a week prior to arrival with the VIP manager contacting us personally to ask if they could arrange anything (and they did, flawlessly) to front desk, bellman, housekeeping, and bar/pool staff. We were treated like royalty, our room was beautiful with high ceilings and beautiful tall windows overlooking the pool and ocean. The suite...

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2Thank David S
Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to share your feedback about your recent stay. We are thrilled to hear that we made your vacation enjoyable. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. We appreciate your loyalty and we hope to see you again with us. Best regards,

miami, United States
Reviewed 15 September 2014

we spent the weekend here , it's our third time coming and we will keep on coming as much as possible, excellent hotel, excellent staff, the facilities are immaculate and beautiful, lots of activity during the day, and lots of pampering in the aduklt pool, a true relaxing experience I recommend to anyone that truly wants toi relax and rest...

Review collected in partnership with Waldorf Astoria
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Thank Giovanni C
Sheffield, United Kingdom
Reviewed 14 September 2014

Everything is perfect, staff , food , cleanliness Round the pool and beach ...At 12 o clock you get to try free cocktail of the day , they fetch ice cold flannels round to cool you down The rooms are cleaned everyday

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1Thank lynn b
Reviewed 14 September 2014

My wife and I attended a wedding at the Casa Marina. The hotel and pools are beautiful and well staffed with very accommodating staff. Upon our arrival we were greeted at the front desk by a gentleman named Patrick. Patrick was extremely polite and assisted my wife and I with any questions we had. Great hotel with great staff.

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Thank Jmoe33
Brasilia, DF
Reviewed 13 September 2014

I had high expectations os this hotel, specially given the absurd price. I was highly disapointed. They put me in an old room, which was dirty and had no view. Terrible. The staff is indeed very polite and kind, but the hotel itself is far from delivering what they charge. Avoid it.

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6Thank Francisco G
Los Angeles, California
Reviewed 12 September 2014 via mobile

This place desperately needs updating. I wouldn't want to take my family on personal time but it wasn't a horrible work trip. Again, not a place I'd be happy taking my family. I've actually stayed at nicer Sheratons, but again, not a horrible place, just not vacation worthy.

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Thank lpierc271rpp
Ridgewood, New Jersey
Reviewed 10 September 2014

I have stayed at the Casa Marina on 4 seperate occasions, it is amazing. The staff and the setting are unparalleled. I would stay in the historic part of the hotel, not the West side. The staff is very attentive. Barefoot Billy's is terrific, did the 27 mile jet ski tour, it is incredible.

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1Thank Maura T
Fern Park, Florida
Reviewed 10 September 2014

My Fiancee booked us a room at the Casa Marina for my birthday. From our arrival to our departure everything was FANTASTIC!! Starting with Carlos at valet!!! Carlos was very welcoming and a pleasure to see such a smiling,happy person at our arrival and departure!! Patrick at the front desk was very pleasant as well and made sure we got...

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Thank barbie b
Steven T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear barbie b, The pleasure is all ours! Carlos, Patrick and Belinda really appreciate your wonderful review. We are lucky enough to work with them every day. We all look forward to your return. Warm Regards, Steven Tresh

Mendig, Germany
Reviewed 9 September 2014

It's beautiful to look at the waterfront but that's it - we're not satisfied at all! Our room badly needs new furniture and an renovation, the bathtub is ridiculous - tiny and broken and the room overall is not the cleanest. Plus it's definitely not what you see on their homepage pictures! The beach simply sucks: Rocks everywhere - you...

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4Thank MadeleineMatthias
Steven T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear MadaleineMatthias, I am glad you chose our hotel during your recent stay in the area and we appreciate your feedback. I regret our beaches were not what you were expecting and understand your disappointment. We strive to provide our guests with an ultra-consistent experience, and unclean rooms are not typical, nor acceptable. Thank you so much for bringing this...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040-4768
Region: United States > Florida > Florida Keys > Key West
Price Range: £241 - £473 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Travelocity, Hotels.com, Hilton Hotels Direct, Expedia, Booking.com, Cancelon, getaroom.com, Evoline ltd, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Casa Marina, A Waldorf Astoria Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Casa Marina, A Waldorf Astoria Resort Key West, Florida
Hotel Style:
#7 On the Beach Hotel in Key West
#10 Spa Hotel in Key West
#16 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Casa Marina, A Waldorf Astoria Resort staff and other travellers.
77 questions
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Questions? Get answers from Casa Marina, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 430 is a great room”
str8updave, 24 May 2017 | Read review
“Rooms need to be seriously redone, enlarged and redecorated. They do not live up to Waldorf Astoria reputation. Get a room with a terrace.”
monikat889, 23 May 2017 | Read review
“We had a ground floor level room with a walk-out patio that was steps to the beach and the pools. Loved it.”
nonan928, 21 May 2017 | Read review
“Book in the classic older part of the hotel, maybe?!!”
GETAGRIPNYC, 16 May 2017 | Read review
“insist on front balcony with sea view , toilets small , old-world ,”
K7739NCrobertb, 11 May 2017 | Read review
5 of 5
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US$332* /night
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Prices are for 1 room, 2 adults
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