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The Reach Key West, A Waldorf Astoria Resort

3,870 reviews
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Traveller (1424)
Room & Suite (521)
Pool & Beach (305)
Overview
  • Excellent40%
  • Very good27%
  • Average16%
  • Poor10%
  • Terrible7%
Travellers talk about
“casa marina”(417 reviews)
“private beach”(224 reviews)
“natural beach”(42 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from The Reach Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,870)Write a Review
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1 - 5 of 3,461 reviews
Reviewed yesterday via mobile

I do not know how they can call this property a Waldorf or even put the Hilton name on it. We arrived at about 10:30PM and checked in. The girl at the front desk was new, she said that it was her first night and...More

1  Thank G6476DZbriank
Hotel's Favourite
A TripAdvisor Member
225
Reviewed 28 December 2017 via mobile

I booked our December vacation in early June prior to the hurricane in September and was worried about my stay given mixed reviews on Trip Advisor. I reached out to Diana ( front desk manager) regarding my concerns. Not only did she communicate in advance...More

1  Thank A TripAdvisor Member
Response from Jamaal S, mgmt_resp_affil8 at The Reach Key West, A Waldorf Astoria ResortResponded 31 December 2017

Dear Guest, Thank you for the lovely review! It's fantastic you had such an excellent experience with us and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our...More

Reviewed 2 days ago

This resort is the very poorest it has been my misfortune to waste my money on. The rooms are minute with modular closets more Red Roof Inn than Waldorf. The beds are strictly motel quality. The bathroom features a modular vanity from a run down...More

2  Thank emistruth
Reviewed 4 days ago via mobile

The beach and pool were perfect!! The rooms are not great, very dingy, mildew(y). The cleaning service was very bad. We were only in the room to shower and sleep, but I wish they were a little fresher.

1  Thank CandiGall
Reviewed 4 days ago

This hotel is so beautiful! And the location! Couldn't be better! I do recommend staying here but, there are two reasons I didn't give the hotel a perfect score: There was a fan outside our room that ran all night. We couldn't hear the waves!!...More

Thank kendracw
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About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$339 - US$686 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#14 Top resorts Hotel in Key West
#18 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$339 - US$686 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#14 Top resorts Hotel in Key West
#18 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1424)
Room & Suite (521)
Pool & Beach (305)
Dining (31)
Amenities (15)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
CandiGall
4 February 2018|
Answer
Response from Alfey2017 | Reviewed this property |
Yes for an extra charge
0
Votes
Michelle C
28 January 2018|
AnswerShow all 3 answers
Response from Mike M | Reviewed this property |
No. It is metered parking.
0
Votes
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12345614
Room Tips
"Dont go here"
Read review
"Ocean view. The higher floors cost more and have better views. Worth the price difference. Sunrise and..."
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"It would be worth an upgrade to an ocean view room as other rooms overlook parking lots or other buildings."
Read review
"All rooms are nice, go ocean front for a better view..."
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