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Crowne Plaza Key West La Concha

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Traveller (394)
Room & Suite (194)
Pool & Beach (54)
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Overview
  • Excellent35%
  • Very good32%
  • Average17%
  • Poor9%
  • Terrible7%
Travellers talk about
“rooftop bar”(43 reviews)
“duval street”(248 reviews)
“great location”(195 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,177)
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1,029 results
Traveller rating
358
330
172
96
73
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LanguageEnglish
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Travelers talk about these amenities: Pets Allowed, Free Wifi, Spa, Parking, Restaurant
358
330
172
96
73
Show reviews that mention
All reviewsrooftop barduval streetgreat locationhistoric hotelbalcony roomwine barfront desk staffper daythe room was niceking bedhappy hourhemingway housesouthernmost pointspavaletsunsetbartender
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1 - 5 of 1,029 reviews
Reviewed yesterday via mobile

For a place charging 289+ for a room, they have a little bit of work to raise the level of expectation- my photos were from a 1night stay and I did bring these issues to their attention... the pool had a sheen and cigarette butts...More

Thank Dispatchn2003
Hotel's Favourite
Reviewed 17 January 2018

Three couples traveled to Key West to celebrate my 50th birthday and we stayed at the La Concha. I could not be happier with the service we received from the moment we arrived to the moment we left. Everyone we came into contact with from...More

6  Thank SchiebeD
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 25 January 2018

Thank you for the fantastic, five-star review of La Concha Key West. I am thrilled to hear that you enjoyed your 50th birthday celebration with our dedicated customer service, well-appointed accommodations, complimentary onsite facilities and heated pool area, and our special in-room amenity for your...More

Reviewed 2 days ago via mobile

Here now. We left our room prior to 9am, and returned after 4pm to find our room hasnt been cleaned yet. No clean towels. Not impressed, trying to get ready for dinner. Otherwise seems nice. Room is decent size. Quiet.

Thank wvlabgirl
Reviewed 2 days ago via mobile

What a great place to stay. The staff is exceptional with a special shout out to our poolside bartender from Salt Lake City, what a wonderful young lady! The beds are comfortable, the room was cleaned and tended to by housekeeping everyday. They do clean...More

1  Thank Sheila W
Reviewed 5 days ago via mobile

Hotel was generally up to crowne plaza standards. Comfortable room and an upgrade was offered due to platinum status. Awnings outside needed replacement due to rips etc. looked a little ghetto around the pool. The location is perfect to enjoy Duvall street area. The pool...More

Thank Kat&John
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$248 - US$505 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$248 - US$505 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (394)
Room & Suite (194)
Pool & Beach (54)
Dining (38)
Amenities (42)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Sheila W
9 March 2018|
Answer
Response from NorthCountry308 | Reviewed this property |
These are not private since they are only separated by metal railings. Perfect for meeting your neighbors and making new friends. Enjoy you stay.
1
Vote
Gemgara108
8 March 2018|
Answer
Response from CharlotteKirsch | Reviewed this property |
We stayed for 2 nights last week and we thoroughly enjoyed our stay and had no issues at all. My only comment for suggestion would be to ask for a room that isn’t facing onto Duval Street as it can be a little louder.
1
Vote
suespagnuolo
29 January 2018|
AnswerShow all 8 answers
Response from joycethackwray | Reviewed this property |
Car park behind the hotel, no need to valet park
1
Vote
Room Tips
"2nd floor by the pool"
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"4th floor in the back facing the parking lot not over Duval street in the front"
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"Don't go to the 4th floor, the chiller noise can be very high during night time."
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"Don’t go until they upgrade the rooms"
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