We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
For a place charging 289+ for a room, they have a little bit of work to raise the level of expectation- my photos were from a 1night stay and I did bring these issues to their attention... the pool had a sheen and cigarette butts...More
Three couples traveled to Key West to celebrate my 50th birthday and we stayed at the La Concha. I could not be happier with the service we received from the moment we arrived to the moment we left. Everyone we came into contact with from...More
6 Thank SchiebeD
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 25 January 2018
Thank you for the fantastic, five-star review of La Concha Key West. I am thrilled to hear that you enjoyed your 50th birthday celebration with our dedicated customer service, well-appointed accommodations, complimentary onsite facilities and heated pool area, and our special in-room amenity for your...More
Here now. We left our room prior to 9am, and returned after 4pm to find our room hasnt been cleaned yet. No clean towels. Not impressed, trying to get ready for dinner. Otherwise seems nice. Room is decent size. Quiet.
What a great place to stay. The staff is exceptional with a special shout out to our poolside bartender from Salt Lake City, what a wonderful young lady! The beds are comfortable, the room was cleaned and tended to by housekeeping everyday. They do clean...More
Hotel was generally up to crowne plaza standards. Comfortable room and an upgrade was offered due to platinum status.
Awnings outside needed replacement due to rips etc. looked a little ghetto around the pool.
The location is perfect to enjoy Duvall street area.
Response from CharlotteKirsch | Reviewed this property |
We stayed for 2 nights last week and we thoroughly enjoyed our stay and had no issues at all. My only comment for suggestion would be to ask for a room that isn’t facing onto Duval Street as it can be a little louder.