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Hyatt Windward Pointe

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#28 of 50 Hotels in Key West
Certificate of Excellence
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670 Reviews from our TripAdvisor Community

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Showing 652: English reviews
Arlington, Texas
Reviewed yesterday NEWvia mobile

We have stayed at Hyatt Beach house twice and enjoyed it so we were not sure what to expect. We had room 5611 which had a great view and great patio. We were super happy with our room. Furnishings were very nice in the room, housekeeping did a very good job, and grounds are beautiful. Randy at Abbey Road was...

Thank eillac2003
Reviewed 5 days ago NEW

The Hyatt Windward is a perfect place to relax and enjoy Key West. We like being a short distance away from all of the hustle of Malory Square which is a short drive or a "longer" walk (4 miles). This property sits next to the Key West airport which never seems to bother us (we have stayed here more than...

Thank M3019JUelizabethk
Monclova, Ohio
Reviewed 1 week ago

We stayed for 3 days, 2 in one room and had to change for the 3rd. The room was nice for the 1st 2 days but the view was of a tree. When we switched rooms the view was better but had to call and have the fans cleaned. After not getting the master bedroom to heat up we found...

Thank PennyLC2103
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear PennyLC2103, Thank you for your feedback. We are glad to hear you found the grounds lovely. I am sorry to hear we fell short on the view from your first room and that you found the ceiling fan dusty. Our employees work hard to ensure our guests have a positive experience throughout their stay. Please accept my personal apology...

Reviewed 1 week ago

The Windward Pointe apartments are lovely--spacious, comfortable and each with a large deck overlooking the grounds and the ocean. The staff was very helpful. We are giving the resort a 4 star instead of 5 because of the noise from the nearby airport and lawn/shrub maintenance AND the fact that there is no shuttle downtown. But we would return in...

Thank BHJ29
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear BHJ29, Thank you for your review. We are glad to hear you found your room spacious, comfortable and enjoyed the views from your balcony. It’s a pleasure to hear that the staff was helpful. Our staff works hard to make a positive impact on our guest’s experience. Sincerely. Mike McMahon – mike.mcmahon@hyattvoi.com

Sanibel Island, Florida, Usa
Reviewed 1 week ago via mobile

Windward point is a beautiful 2 bedroom condo with all the comforts of home. Beautiful pool and hot tub. Comfortable outside bar. We had a wonderful time enjoying their facility while also enjoying the fun in Key West.

Thank Diane D
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear Diane D, Thank you for your feedback. We are so glad to hear that you enjoyed your two-bedroom unit and the during your stay. Our owners do say Hyatt Windward Pointe is their “home away from home”. We look forward to your next Winter Break so you can again enjoy the pool and the amenities we offer. Sincerely, Mike...

Reviewed 1 week ago

The pros: comfortable condos with balconies facing the interior gardens with partial or total sea views, ample parking, medium-sized pool, hot tub and casual poolside cafe. Cons: location at the end of the airport runway and housekeeping carts rumbling down the hallways as early as 7.30am.

Thank Tfor2and2forT
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear Tfor2and2forT, Thank you for your feedback. We are glad to see you found your unit comfortable and enjoyed the views. I apologize for the short fall in your expectations of the resort location and any noise that was caused by our housekeeping carts. We strive to deliver exceptional service and will learn from your feedback. Sincerely, Mike McMahon –...

Draper, Utah
Reviewed 1 week ago via mobile

Spacious rooms! Beautifully appointed and great location for everything!! We could not be more pleased!! We were fortunate to be able to get an ocean view room. A little noisy as it's right on the street - but worth it! Very helpful staff as well!!!👍🏼👍🏼

Thank Lance M
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear Lance M, Thank you for your review. I am so glad to hear that you were pleased with your stay. Our staff works hard to create an exceptional guest experience for our guest. Sincerely, Mike McMahon - mike. mcmahon@hyattvoi.com

Aspen, Colorado
Reviewed 1 week ago

From the mowers, to the constant airport noise, to the uninvolved staff, this place is a no-go. The views are good, but the noise is deafening. There's a grill called Abbey Road, (because the Beatles apparently stayed here as a hurricane grounded them). The woman behind the counter scowled when she had to help us with an order. Not a...

Thank Designer6905
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Dear Designer6905, I want to thank you for your feedback. I am sorry to hear we fell short on your expectations during your stay with us. My team works hard to deliver an exceptional guest experience. Your feedback is valued and we will take the areas of opportunity to learn from them. During our routine maintenance of the guest units...

Chicago, Illinois
Reviewed 1 week ago

I'm of 2 minds on this resort.... on the one hand, it would be in the lower half of our favorite Residence Club properties, but on the other hand we liked it well enough to invest in it. On the plus side, we liked the location. It's 15 minutes from downtown across from the Atlantic on the airport side of...

2Thank Michael M
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Michael M, First I would like to thank you for being an owner with Hyatt Residence Club. I am glad to see you enjoy the location of the resort, the landscape, the pool and the staff friendliness during your stay. With that being said. I am sorry to hear that not having a fitness center did not met your expectations...

A TripAdvisor Member
Level Contributor
4 reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

Very friendly and helpful staff. We had a great view of the ocean and pool from our balcony. Good quiet location yet convenient to everything in Key West. Highly recommend staying here. Perfect location if you fly into Key West- within walking distance of airport. Even though it is near the airport it was quiet.

Thank A TripAdvisor Member
mikemcmahon2017, Resort Manager at Hyatt Windward Pointe, responded to this review

Thank you for taking the time to tell us about your stay with us. We are glad to hear you had a great ocean view from your balcony. We look forward to your next stay with us. Sincerely, Mike McMahon

381 photos of this hotel

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All Traveller Photos (381)
View from Room (31)
Hotel & Grounds (70)
Pool/Beach Area (52)
Room/Suite (88)
Dining (10)
Family/Play Areas (4)
Bathroom (17)
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Concierge
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Contemporary vacation resort; residential styled units with fully equipped kitchens and dining areas; ocean views. ... more   less 

Additional Information about Hyatt Windward Pointe

Address: 3675 S Roosevelt Blvd, Key West, FL 33040-5254
Region: United States > Florida > Florida Keys > Key West
Price Range: £201 - £241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Windward Pointe 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hyatt Windward Pointe Hotel Key West
Hyatt Hotel Key West
Hyatt Key West
Key West Hyatt
Hyatt Windward Pointe Key West, Florida
Hotel Style:
#2 Best Value Hotel in Key West
#8 Top resorts Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Windward Pointe staff and other travellers.
16 questions
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Questions? Get answers from Hyatt Windward Pointe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the 3rd floor in any of the buildings; corner suites are the best!”
 of 5 bubbles BHJ29, 13 Feb 2017 | Read review
“Try another hotel away from the airport.”
  • 9:54am. Noisiest hotel ---airport right next door.
 of 5 bubbles Designer6905, 10 Feb 2017 | Read review
“If you want to maximize the ocean view pick a building closer to the outside of the resort.”
 of 5 bubbles Faureout, 17 Jan 2017 | Read review
“Ask for a room without any foliage blocking your view.”
 of 5 bubbles U7945VJlisat, 25 Nov 2016 | Read review
“Ask for a water view”
 of 5 bubbles 573carolk, 2 Nov 2016 | Read review
5 of 5