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The Palms Hotel- Key West

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The Palms Hotel- Key West
The Palms Hotel- Key West
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545 Reviews from our TripAdvisor Community

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Showing 419: English reviews
East Greenwich, Rhode Island
Reviewed 6 days ago NEWvia mobile

The Palms Hotel was very clean and well maintained and had a very friendly staff. We stayed in room 139, which proved to be a perfect choice for a couple and a single traveling together. The suite had a private bedroom with half bath. It also had another section with a living room that contained a sofa bed, a kitchenette,...

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Helpful?
Thank Barbara D
palmsreservations, Front Office Manager at The Palms Hotel- Key West, responded to this review

We're so happy you enjoyed your time with us so much! All of our rooms are a bit different then the next room, but our ash suite, 139 is a truly unique room to stay in. Thanks again for choosing The Palms for your trip to paradise. We'd love to see you again!

Reviewed 1 week ago via mobile

This limited service Inn is tucked away in Old Key West. Beautiful neighborhood. We chose it for being pet friendly (two large Rhodesian Ridgebacks.) Nice breakfast set near the pool. We walked to Duval Street and thoroughly enjoyed our visit. Would stay again. I also spent 30 years in the hotel business.

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2Thank Micfor
palmsreservations, Front Office Manager at The Palms Hotel- Key West, responded to this review

Thank you for staying with us! As a veteran in the business we really appreciate your kind words. We're so happy you enjoyed your stay. We'd love to see you and your pups again at The Palms!

New Jersey
Reviewed 2 weeks ago

We were a repeat visitor. We remembered why we stayed here in the first place was because we had a pet at the time. They are pet friendly. No pet this time. The Palms is a nice quiet place to stay rooms are very clean, but don't expect space in the room, very small, bathroom is cramped and the shower...

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1Thank Nonnasreview
Management response:

Hi, thank you for staying with us again - it's always great to see a familiar face. We appreciate your input and will speak to our maintenance team about their pool cleaning schedule. This summer we will be giving the hotel a little facelift so you will be pleasantly surprised when you come back next winter/spring.

Danville, Virginia
Reviewed 2 weeks ago

Key West is definitely a bucket list experience, but not one without expense. The Palms Hotel - Key West stands out as one of the more reasonably priced Hotels in the area. It is not your typical mainland hotel but a Victorian style home that has been tastefully converted into a multi room facility. The staff is friendly and helpful....

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Helpful?
Thank wanderingwidows
palmsreservations, Front Office Manager at The Palms Hotel- Key West, responded to this review

Thank you for choosing to spend your time in Key West at The Palms! We appreciate the kind words. Yes, the bathrooms are small, as is most of Key West ;) but one of our next projects is to remodel the bathrooms to maximize the space we have to work with. We loved having you and we hope to see...

Miami Beach, Florida
Reviewed 3 weeks ago

We had a lovely room overlooking the small swimming pool. Very nice accommodation with the added bonus of a continental breakfast included in the room rate which was a self service varied choice of cereals, breads, bagels, yoghurts, fruit, etc., in a Tiki Bar by the pool. Friendly staff, clean rooms, nice bathrooms. Would return as this is in a...

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Helpful?
Thank Paula790
Management response:

Hello! Thank you for staying with us, we are happy you enjoyed your stay! One of many benefits of staying with us is the quiet, quaint neighborhood. Breakfast is part of our package and we are happy you were able to partake. Please reach out to us when you are headed back, we have a nice guest rewards program.

Rijen, The Netherlands
Reviewed 3 weeks ago

me and my family stayed at The Palms Hotel for 1 night. the staff was very friendly, nice and helpful. the room was very nice and clean. we had to share a bathroom with another room but that was not a big deal.

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Helpful?
Thank Thomas T
Management response:

Hello! thank you for staying with us and for your kind words. We hope you and your family might come back to visit.

Minneapolis, Minnesota
Reviewed 3 weeks ago via mobile

Overall nice hotel. Rooms are small but clean and effucuent. Bathroom very small as is shower. No exhaust fan in bathroom. Good place if you just plan to sleep in the room. Real fast is carbohydrate affair. No proteins iffered, but some fruit. Pool a tra just ok. Within 15 minute walk of Duval street. 4 parking spots available on...

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Helpful?
Thank cjg2
reservations r, Front Office Manager at The Palms Hotel- Key West, responded to this review

We are housed in some very historic buildings, so we are constantly in turn updating our rooms. And because we are in historic buildings, we are also very limited on space, so everything is a bit smaller than your typical chain hotels. Our breakfast is a light, limited breakfast, just enough to get your day started. There's so much to...

Pittsburgh, Pennsylvania
Reviewed 3 weeks ago via mobile

Stayed with friends before a company meeting in the keys. Great location, minutes walk from DuVall St, the pool was right outside our room. Everyone was so kind and accommodating. The owner Gary showed great hospitality to us, showed where to go, and suggested a great hidden local gem for lunch. A+++

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Helpful?
Thank PghDiner8566
Management response:

Thank you for staying with us and for such nice words. We are happy you enjoyed your stay and had a chance to explore one of the many hidden gems in Key West! Our Team will always be ready with suggestions and assistance to make your stay more enjoyable. Please contact us when you come again. We have a nice...

Parkland, Florida
Reviewed 3 weeks ago

First, I will start off with the most humble staff. Everyone was so friendly, it was like we already knew them all. The most amazing atmosphere and food. Very clean and very original. A place that we will definitely go back to visit. Thank you!!

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Thank 603stephanie
Management response:

THANK YOU so very much for staying with us and for your very warm and wonderful kind words. We pride ourselves on having a tight knit, customer focused, guest services team. We truly understand that a hotel is just a building it's the staff that is the heart and soul of the place from our very dedicated manager Diana, to...

Ilwaco, Washington
Reviewed 4 weeks ago

I came from the West coast not knowing what I’d get but found this hotel to be such a jewel. From the phone planning to check in to “moving’ in my suite, I just felt like one of the family. Day in and day out I relaxed after the included breakfast visiting with other guests. Then I moved to the...

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Helpful?
Thank Flyaway2014
Management response:

Hello California! Thank you for staying with us and for your kind words! We are so happy you enjoyed your stay. Our historic hotel as you know, has that Old Key West Charm, a step back in time the way everything use to be. Sit back, RELAX and watch the world go by. Please contact us when you decide to...

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Amenities

Highlights
  • Breakfast included
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
The Palms Hotel is the perfect hybrid of a quaint historically built guesthouse with all the amenities of a modern hotel in the historic district of Key West, 8 short blocks to Duval. Complimentary breakfast, seasonally heated pool, WI-FI property wide, guest computer, bicycle rental ($), BBQ picnic spot and lounge areas around the porches of the property. Concierge service is available to plan your Key West adventures and activities. Will you be here for a special event? Let us know and we can make your event even more memorable. Each of our guest rooms is equipped with a TV, telephone, individually controlled air conditioner and ceiling fans. Children and pets are welcome. IMPORTANT NOTE: Our front desk is open form 8am -10 pm. If you are going to be arriving after 10pm please contact us to make special arrangements for your arrival. Our after hours late check-in/emergency contact number is: 305.293.9815 ... more   less 

Additional Information about The Palms Hotel- Key West

Address: 820 White St, Key West, FL 33040-7157
Region: United States > Florida > Florida Keys > Key West
Price Range: £128 - £307 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Palms Hotel- Key West 3*
Number of rooms: 32
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Also Known As:
The Palms Hotel- Key West Hotel Key West
Palms Hotel Key West
The Palms Hotel- Key West Florida
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Questions & Answers

Here's what travellers have asked, with answers from The Palms Hotel- Key West staff and other travellers.
8 questions
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Sao Paulo, SP
Alexandria, United Kingdom
5 months ago

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Questions? Get answers from The Palms Hotel- Key West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call Hotel Direct for Better Deals. Park in the back of the Hotel for easy luggage load up.”
 of 5 bubbles wanderingwidows, 1 Feb 2017 | Read review
“VIEW spectactular”
 of 5 bubbles 603stephanie, 25 Jan 2017 | Read review
“Depending on budget, get a suite. It includes bedroom, bath, plus kitchen, dining area .”
 of 5 bubbles Flyaway2014, 24 Jan 2017 | Read review
“Call and speak to the staff directly to convey your needs.”
 of 5 bubbles 535stacyp, 11 Jan 2017 | Read review
“Room 206 loft suite is the best!”
 of 5 bubbles majureks, 2 Nov 2016 | Read review
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