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My company just had its annual sales conference with 1500 attendees and the Gaylord Palms met the challenge! Excellent customer service at every opportunity! I can tell the quality of service based on which staff members provide a friendly greeting. In this case, it was...More
8 years ago my spouse and I stayed here when we just started dating. We found the place to be absolutely amazing. This time we took our 6 year old son. It was even better. The place is still in very pristine condition. The reception...More
Let me start off by saying that the property and is beautiful and a lot of fun for the kids. The only downside, which is why I gave it 3 stars, is the shuttle service. We arrived at the property early to enjoy the pool...More
We stayed there Saturday night and it was absolutely terrible rainy weather outside. This was a fantastic place to be, plenty to see and do or take a walk(inside) among the trees and waterfalls. I love Gaylord properties for this reason, they are an indoor...More
We have stayed in Orlando many times over the years but never at this resort. We only had the pleasure due to a flight delay from Virgin. Unfortunately by the time we got driven to the hotel there was nowhere to buy food and we...More
Response from debraannmary | Reviewed this property |
Hi! Although I am not certain, I would be shocked if such was not offered even complimentary. From what I have heard — pretty standard for hotels that close not to offer. Sorry I can’t be much more help then that. Possibly... More
Hi! Although I am not certain, I would be shocked if such was not offered even complimentary. From what I have heard — pretty standard for hotels that close not to offer. Sorry I can’t be much more help then that. Possibly call hotel or ask travel agent.