We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Gaylord Palms Resort & Convention Center

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Gaylord Palms Resort & Convention Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,062 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 3,938: English reviews
Richardson, Texas
Reviewed 2 days ago NEW

We were there to attend a conference at the Marriott conference center. (The Gaylord was one of the "overflow" hotels.) My husband is a Marriott Platinum for Life member. (The Gaylord is now part of Marriott.) While we were "upgraded" to a higher floor, we got neither of our preferences - king bed and away from the elevator. The elevator...

 Report
Helpful?
2Thank Kay K
Davenport, Florida
Reviewed 2 days ago NEW

Just visited ICE at Gaylord Palms in Kissimmee, Florida. Parking is now about $25 in addition to the ticket price. Try to get discounts on line or through social media. Bring Gloves if you are the typical Floridian. They provide winter coats but not gloves. Temperature in the exhibit is 9 degrees. That is COLD! Charlie Brown and Friends is...

 Report
Helpful?
Thank Richard S
Sun City Center, Florida
Reviewed 3 days ago NEW

I have never experienced the Ice Sculptures at the Gaylord Palms before. My wife and I decided this will be a yearly event. After we viewed and took pictures of the ice sculptures we walked throughout the facility. It is truly amazing. The Conventions center is so well organized, we decided that we would look into for an upcoming reunion.

 Report
Helpful?
Thank Patrick B
Philadelphia, Pennsylvania
Reviewed 3 days ago NEWvia mobile

Spent two days at GP so that we could see the ICE show. The ICE show was amazing. We loved the fact that we were able to go snow tubing, see an ice display and swim outdoors ... ALL in the SAME day. Tips for staying at hotel: 1) Biggest con: Not a lot of food options. The buffet is...

 Report
Helpful?
Thank num1mmfan
Scottsdale, Arizona
Reviewed 3 days ago NEW

I loved my experience with the Palms. The hotel is adorable. The rooms were renovated about 3 years back and the property overall is in great condition. The staff at the hotel are very helpful. It's enjoyable as a non-Disney guest or for a family. I think it's diversity in that respect is what sets it apart!

 Report
Helpful?
Thank Tara S
Largo, Florida
Reviewed 3 days ago NEW

We just left there this AM. We stayed one night in a king Atrium view room. First bad taste when we pulled up to the hotel lobby/ reservation entry way, was told if I did not want valet parking and just wanted to self park , then I had to drive around back. Ok so ,then I parked the car,...

 Report
Helpful?
1Thank dwrn54
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Dear dwrn54, We sincerely appreciate you taking time to comment on your recent stay. We are glad to hear you had such a great experience with our Front Desk Agents. We will be sure to pass your compliments on. We are however, deeply disappointed to hear that you were not satisfied with your entire experience. We strive to ensure each...

Atlanta, Georgia
Reviewed 3 days ago NEWvia mobile

As a Marriott Gold Member I find the following to be true of this hotel The Good: Hotel is nicely decorated, nice amenities including pools and hot tub. The staff is warm and friendly The bad: The hotel needs maintenance in terms of painting and cleaning the furniture which in the public areas are dirty, some chairs have burn holes...

 Report
Helpful?
Thank ddmullis
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Dear ddmullis, Thank you so much for taking the time to comment on your recent stay with us as well as for being a Marriott Rewards Gold Member. We sincerely appreciate your loyalty. We also value your feedback which is why we thank you for taking the time to comment. I can assure you, your feedback has been shared with...

Reviewed 3 days ago NEW

The atrium is beautiful and there's plenty to do and see. Multiple restaurants on site make it convenient to stay and play for a weekend. Visit at Christmas for a fun light show and other special events.

 Report
Helpful?
Thank jessicakV3862ME
Hudson, Florida
Reviewed 4 days ago NEW

My hubby and I wanted a little getaway that was romantic and with a Christmas touch. Where do I start with the evening Christmas tree shows, decorated atrium and music You can get a room with a view of the atrium. . They also have a wonderful spa available. We enjoyed a wonderful day together, and a nice addition is...

 Report
Helpful?
Thank Melanie c
Melbourne, Florida
Reviewed 4 days ago NEW

We stayed here with 2 other couples with the ICE package and had a wonderful time. The resort is so beautiful and everything about the resort is breath taking. We were all booked on the 9th floor which had a great view of the atrium and we were able to watch the Christmas show right from our balcony. We stayed...

 Report
Helpful?
Thank candace m

1,921 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1863)
Viewed
Hotel & Grounds (448)
Viewed
Room/Suite (192)
Viewed
Family/Play Areas (37)
Viewed
Dining (82)
Viewed
Pool/Beach Area (114)
Viewed
Bathroom (57)
Viewed
View from Room (107)
Viewed
Business Centre/Function Rooms (24)
Viewed
0:28
Videos (2)
Viewed
Other (800)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (58)
Viewed
Family/Play Areas (6)
Viewed
Hotel & Grounds (11)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (7)
Viewed
Dining (1)
Viewed
Room/Suite (17)
Viewed
Bathroom (1)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Kissimmee
1.0 mi away
Hilton Orlando Bonnet Creek
2.8 mi away
Embassy Suites by Hilton Orlando Lake Buena Vista South
0.8 mi away
Waldorf Astoria Orlando
Waldorf Astoria Orlando
#34 of 333 in Orlando
3,778 reviews
Show Prices
Show Prices
Show Prices
4.1 mi away
Villas of Grand Cypress
Villas of Grand Cypress
#1 of 333 in Orlando
1,322 reviews
2.3 mi away
Caribe Royale All Suite Hotel & Convention Center
1.9 mi away
Polynesian Isles Resort
Polynesian Isles Resort
#3 of 155 in Kissimmee
809 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Sea World and Universal Orlando, the 1,406-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 Acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Family Fun Water Park, featuring a multi-level water playground and four water slides; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite ... more   less 

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746-4414
Region: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range: £158 - £320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
Number of rooms: 1406
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Odigeo, Hotels.com and Jetsetter so you can book your Gaylord Palms Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort & Convention Center Kissimmee, Florida
Hotel Style:
#3 Luxury Hotel in Kissimmee
#3 Business Hotel in Kissimmee
#3 Spa Hotel in Kissimmee
#5 Romantic Hotel in Kissimmee
#7 Top resorts Hotel in Kissimmee
#12 Family Hotel in Kissimmee
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Gaylord Palms Resort & Convention Center staff and other travellers.
51 questions
Ask a question

See all questions (51)

Questions? Get answers from Gaylord Palms Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As far away from the elevators as possible and not around the Christmas holidays.”
 of 5 bubbles KayK616, 9 Dec 2016 | Read review
“Did not stay at hotel”
 of 5 bubbles B8355PErichards, 9 Dec 2016 | Read review
“Every room is a good room.”
 of 5 bubbles N2744IUpatrickb, 8 Dec 2016 | Read review
“Atrium View”
 of 5 bubbles TaraS768, 8 Dec 2016 | Read review
“Ask for a high floor if you want a view”
 of 5 bubbles dwrn54, 8 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay