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Star Island Resort and Club

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#20 of 160 Hotels in Kissimmee
GreenLeadersSilver level
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Star Island Resort and Club
Star Island Resort and Club
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1,987 Reviews from our TripAdvisor Community

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Showing 1,853: English reviews
Woburn, Massachusetts
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

Friendly front desk. No extra information when getting parking pass given. This was our way avoid time share presentations. Rooms are dated and noted to be slightly musty. Decided to check out the spa and made reservations for a massage for my daughter and myself. Massages were good and professional. At the end we decided to use the women's locker... More 

Helpful?
Thank waterlillies
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
HOTEL’S FAVOURITE REVIEW
Reviewed 3 July 2016

We just got back from a stay at Star Island and once again we were not disappointed. This is our go to when visiting Walt Disney. The Staff are wonderful and the DJs were great especially DJ D for the Karaoke he kept the energy going for all the families that were having a great time. The DJ by the... More 

Helpful?
2 Thank MellyMel10
About Hotel's Favourite Review
1 review
Reviewed 4 days ago NEW via mobile

We visit 3 times a years for the past 4 yrs, I live here in FL and enjoy my stay every time. The staff here has always taken excellent care of us. When ever I need some time to relax and have some fun ,I check in either with my girlfriends or My Family. Our Favoite moments are with DJ... More 

Helpful?
Thank Wraynette D
Karen G, Owner Care at Star Island Resort and Club, responded to this review

Thank you so much for sharing your experience. We're very happy that you and your guests enjoy our resort, and our pool bar! We look forward to seeing you on your next visit. Warm regards, More 

Alpharetta
2 reviews
Reviewed 4 days ago NEW

We enjoyed staying at the resort. The rooms were clean and well organized. We used all the amenities and had a good time. We would like to see a working restaurant within the resort. Scheduled activities were fun! Lunch by the pool was excellent and a great price.

Review collected in partnership with this hotel

Helpful?
Thank Paul B
Karen G, Owner Care at Star Island Resort and Club, responded to this review

Hello Paul, Thank you for this great feedback about having a restaurant onsite. This will allow us to continue to try to enhance the vacation experience at our resort. We're glad that you enjoyed our onsite amenities so much. We hope you visit us again very soon! Warm regards, More 

Tampa
1 review
Reviewed 5 days ago NEW

Jet tube foam up with rust and dirt from the previous stay or just need to be clean. customer service was great, they tried to make me happy with quick check in service on the cleaning of the tube even tho I still foam dirt 3 days later of check out. One day I will get to enjoy the jet... More 

Review collected in partnership with this hotel

Helpful?
Thank Kendra H
ewhite2016, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island, Thank you for taking the time to write a review Kendra H. Our apologies that your accommodations did not meet your needs and that you did not enjoy your stay. We hope that you give us an opportunity to make your next visit pleasant and care free. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

First let me start at the beginning. Very hard place to find, after driving around for hours and finally finding this resort, the gard could not locate us so he sent us to the front desk. Anita was smiling and welcoming. As soon as i saw her she was smiling and greeted me. I did not have the best attitude... More 

Helpful?
1 Thank jmartinez75
ewhite2016, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island, Thank you for taking the time to write a review jmartinez75. We apologize that you had an inconvenience at the beginning of your trip however we are glad that Anita was able to make your stay more enjoyable. We will certainly share this review with her and we look forward to having you visit us again... More 

A TripAdvisor Member
Reviewed 6 days ago NEW via mobile

Wonderful place to stay! I stayed in the deluxe suite and had everything I could have needed. Friendly, helpful staff. Very comfortable bed. Will absolutely be back next year and highly recommend this place!

Helpful?
Thank A TripAdvisor Member
Karen G, Owner Care at Star Island Resort and Club, responded to this review

Thank you so much for sharing your experience. We're so happy that our staff took such good care of you, and that your unit was comfortable! We hope you come back to visit us soon. Warm regards, More 

Ft Lauderdale
1 review
Reviewed 6 days ago NEW

Went on vacation to relax and I did. Spend most of the vacation on property. Need to maintain the machines in the Gym. The staff was very professional and helpful. Housekeeping Supervisor need to check rooms prior to guest check in.

Review collected in partnership with this hotel

Helpful?
Thank V8261XUm
ewhite2016, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island, Thank you V8261XUm for writing a review. We are glad that several parts of your stay met or exceeded your satisfaction especially the nice comments about our staff. Please accept our apologies for any inconveniences you experienced. We hope to welcome you back again soon. More 

Coral Gables
1 review
Reviewed 6 days ago NEW

I remembered staying at Star Island years ago so not to spend a lot of time searching from the thousand other options I booked for the Thanksgiving Holiday Break. I booked a three bedroom villa but I did not see anywhere that if you end up on the third floor there is no elevator to get you and your belongings... More 

Review collected in partnership with this hotel

Helpful?
Thank 971saulb
ewhite2016, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island, Thank you for taking the time to review our property 971saulb. We are sorry to hear that you were disappointed with your stay and that you received more than one phone call from the sales team. We will certainly investigate the issues you reported. Thank you for your feedback and we hope in the future we... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Plus: - Very comfortable 1 bedroom apartment; - Excellent gym with all necessary equipment; - Excellent pool area including music every afternoon and plenty of seating capability. Minus: - Time shared presentation which we agreed to attend and was supposed to last 90 minutes but in reality lasted more than 3 hours even though we had clearly indicated after 90... More 

Helpful?
1 Thank Plusandminus
ewhite2016, Guest Relations Manager at Star Island Resort and Club, responded to this review

Greetings from Star Island, Thank you Serge F for taking the time to offer a review. Our apologies that your experience with the sales team was anything less than perfect. We are however glad to hear that you enjoyed the property and amenities. We truly hope to have you as a guest in our resort again. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Tennis Court
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Star Island resort is a Mediterranean styled resort and spa located just minutes from all of central Florida's major attractions, while still offering the quiet relaxation of luxurious accommodations with a multitude of amenities and activities. Relax in one of our spacious suites or villas with all of the comforts of home. All units include a full kitchen or mini kitchen and our largest unit can sleep up to 8 of your family and friends. Amenities include water sports, tennis, driving range, basketball, supervised family and children's activities and so much more. Visit Star Island for your unique vacation experience. ... more   less 

Additional Information about Star Island Resort and Club

Address: 5000 Avenue of the Stars, Kissimmee, FL 34746-5310
Region: United States > Florida > Central Florida > Kissimmee
Price Range: £77 - £186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Star Island Resort and Club 3*
Number of rooms: 466
Reservation Options:
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Also Known As:
Star Island Resort And Club Hotel Kissimmee
Star Island Hotel
Island Star
Star Island Resort Orlando
Fairfield Star Island Resort
Star Island Resort And Club Kissimmee, Florida
Hotel Style:
#2 Green Hotel in Kissimmee
#4 Spa Hotel in Kissimmee
#7 Business Hotel in Kissimmee
#9 Top resorts Hotel in Kissimmee
#21 Family Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Star Island Resort and Club staff and other travellers.
113 questions
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San Nicolas, Aruba
2 months ago

See all questions (113)

Questions? Get answers from Star Island Resort and Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean the jet tub after every guest. clean the water spots off the sinks, spay for bugs; had a huge roach under the sink. I've have stayed there 4 times and has never had the experience I had November 2016. Hopefully I will have a better stay next time.”
 of 5 bubbles kendrah505, 29 Nov 2016 | Read review
“Housekeeping Supervisor need to check rooms prior to guest check in.”
 of 5 bubbles V8261XUm, 28 Nov 2016 | Read review
“Building 20 and 21 is on the far side and long drive around.”
 of 5 bubbles 414crystale, 23 Nov 2016 | Read review
“We asked for a room on a higher floor, but nothing other than that.”
 of 5 bubbles RenataStan, 21 Nov 2016 | Read review
“Building close to check in 16”
 of 5 bubbles FideliaJ, 20 Nov 2016 | Read review
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