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Candlewood Suites Lake Mary

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Candlewood Suites Lake Mary
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228 Reviews from our TripAdvisor Community

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Showing 218: English reviews
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Akron, Ohio
Reviewed 2 days ago NEW

this is our third stay here, but most likely our last, it is getting outdated and really need a good cleaning, hallway and stair carpets need a deep cleaning or replaced, really the whole place needs cleaned/updated, we have never had an issue and the staff is always fantastic but unless they do something with it, that was our last...

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Helpful?
Thank william d
Florida
Reviewed 19 January 2017

Stayed here for one night for a business trip. The room was outdated. The cover over the air conditioner was broke in several places. There was no air conditioner in the bedroom so got a little stuffy. It would be nice if they put a ceiling fan to help get some air in the room. Took forever to get hot...

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Helpful?
Thank Iluv2travel59
cndllakemary, Manager at Candlewood Suites Lake Mary, responded to this review

Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Candlewood Suites around. We are currently in the process of a major renovation to help bring our candlewood Suites to your standard. The air conditioning grill has been replaced....

South Florida, Florida
Reviewed 7 January 2017

Stayed here for New Year's. Our reserved 1 BR with sofabed was not available and they upgraded us to 2 standard rooms. It was great because our teens stayed in the room next to us with their own bathroom. Ample space to move around. Clean rooms. It is not a non-smoking hotel, but there is a good separation from smoking...

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Helpful?
Thank pr_littlemermaid
Ayer
Reviewed 5 January 2017 via mobile

I was for 9 days in Lake Mary to visit my son. First, the floor of non smoking smell like there was the designate area for smoke. Second, during 9 days there was no room service. If you want to change towels, you have 2 choices, take the towels to the front desk to exchange or wash it you self,...

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Helpful?
1Thank Ralph M
IHGService, Guest Relations Manager at Candlewood Suites Lake Mary, responded to this review

Dear Ralph M, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you had a satisfactory stay at our hotel and apologize if your stay was negatively affected by the overall customer service you received. I appreciate the feedback that we receive, whether positive and...

Reviewed 4 December 2016 via mobile

We stayed hear the night Clemson played for the ACC Championship in Orlando (Dec 3rd). Staff was pleasantly pleasant and rooms were great! Would definitely stay here again. They have a full kitchen and everything.

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Helpful?
Thank David M
Atlanta, Georgia
Reviewed 27 November 2016 via mobile

The only big negative with this hotel is the noise from I 4 rush hour traffic going into Orlando. If you stay there, MAKE sure you get a room on the other side of the hotel. Probably ok there, but the room is a good value, especially if you are staying more than one night. It has a full size...

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1Thank Larry L
Clearwater, Florida
Reviewed 13 November 2016

Vanessa at check in was a pure delight. She was Helpful and happy, she recognized me as a Spire Elite member for IHG. She upgraded me and made me feel great after a not so great day at work!!! Thank you

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Helpful?
1Thank peterry01
cndllakemary, Front Office Manager at Candlewood Suites Lake Mary, responded to this review

Thank you so much for taking time out of your busy day to post a comment. We appreciate you staying at Candlewood suites. Vanessa will be happy to hear the kind words you spoke of her. Once again Thank You for being a IHG Spire Elite Member.We look forward to see you again soon. Thank you Kay Butler Opts Manager

Satellite Beach, Florida
Reviewed 20 October 2016

We stayed here for two nights a family of four and dog! Wonderful! Can't say enough Thank You's to staff for accommodating us during Hurricane Mathew! Nicely kept facility, room was perfect! Our room had all we needed in the kitchen! Would recommend for families with four-legged members!!!!

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2Thank mponder100
cndllakemary, Manager at Candlewood Suites Lake Mary, responded to this review

Good Day, Thank you so much for taking time to give us a feedback. We really appreciate your comments regarding our customer service and the property. We are a pet friendly hotel, which we try to make sure they enjoy there stay also. I will share your comments with everyone and I am glad you enjoyed your stay and we...

Cape Canaveral, Florida
Reviewed 11 October 2016

When the Hurricane was projected to hit Cape Canaveral, right where I live, we made reservations at the Candlewood for our evacuation. We stayed 5 days. So did lots of other people. The Hotel was crazy busy, but the performance of the Staff made it seem as if we were the only ones there. The Staff, even though they clearly...

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1Thank Campbell00Family
cndllakemary, Manager at Candlewood Suites Lake Mary, responded to this review

Good Morning Thank you for taking your time to write us a review! I am pleased to hear that our staff was able to assist you with all your needs during your evacuation. I will share your feedback with the staff and we hope to see you again on your next trip to Lake Mary! Thanks Kay Butler OPTS MANAGER...

Dallas, Texas
Reviewed 9 October 2016

My family and I had to evacuate due to Hurricane Matthew and we decided to stay at the hotel due to the fact they did allow pets. I was extremely pleased with our whole stay. The lady that checked us in around 3pm on Wed Oct 5th was excellent and very friendly as was the manager who was on duty....

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1Thank B0AUsarahl
cndllakemary, Manager at Candlewood Suites Lake Mary, responded to this review

Good Morning, Thank you so much for taking time out of your busy day to post a comment. We appreciate you staying at Candlewood suites. We do value our employees and Glenda will be happy to hear the kind words you spoke of her, as well as the entire staff. Thanks for allowing Candlewood to be your home away from...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Come experience our new Comforts of Home bedding collection. The Candlewood Suites hotel, Lake Mary-Orlando Florida wins Intercontinental Hotels Group's Torchbearer Award! This award is given to the top 5 hotels who have demonstrated excellent service and quality. The Candlewood Suites hotel Lake Mary - Orlando Florida is conveniently located off I-4 and Lake Mary Blvd, exit 98. This beautiful property is nestled in the center of a lush landscaped business park, just a short walk to Scholastic Book, ATT/Cingular Wireless, Progress Energy, McGraw Hill, and many other companies. All major attractions are within 15 to 20 miles of the hotel (Disney World, Sea World, Universal Studios, Islands of Adventure, MGM Studios, Animal Kingdom, Epcot, Downtown Disney, Blizzard Beach, Typhoon Lagoon and the Orlando Convention Center. Our guests enjoy free high-speed Internet, can cook a meal in their fully equipped kitchen, relax by our tranquil outdoor pool, borrow a favorite book or movie from our free lending library and purchase food and beverage items 24 hours a day from the Candlewood Cupboard convenience store. The Orlando International Airport and the Sanford Orlando International Airport are conveniently located to the hotel and provide easy access to the Candlewood Suites Hotel Lake Mary - Orlando Florida. ... more   less 

Additional Information about Candlewood Suites Lake Mary

Address: 1130 Greenwood Blvd, Lake Mary, FL 32746-5465
Region: United States > Florida > Lake Mary
Price Range: £76 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Lake Mary 2.5*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Priceline and Hotels.com so you can book your Candlewood Suites Lake Mary reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Lake Mary Hotel Lake Mary
Candlewood Lake Mary
Lake Mary Candlewood Suites
Candlewood Suites Lake Mary Florida
Hotel Style:
#2 Business Hotel in Lake Mary
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Lake Mary staff and other travellers.
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Winter Haven, Florida
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Questions? Get answers from Candlewood Suites Lake Mary staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room not facing I-4”
 of 5 bubbles Iluv2travel59, 19 Jan 2017 | Read review
“All rooms were quiet and comfortable”
 of 5 bubbles quala2016, 27 Jul 2016 | Read review
“Rooms on west side are said to get let noise from the interstate.”
 of 5 bubbles JeanL634, 2 Jun 2016 | Read review
“I requested a room away from the elevator ... queen size bed ... excellent choice for me.”
 of 5 bubbles MrToddR, 7 May 2016 | Read review
“For longer stays, I would recommend a one-bedroom over a studio.”
 of 5 bubbles hoviouskris, 6 May 2016 | Read review
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