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All reviewsmanager jaybreakfast barslong stayoffice parki highly recommend this hotelhome away from homefront office staffplace to staysleeper sofafull kitchenclean roomsbed was comfortablehousekeeping stafffilamenitieslaundrypets
Though exceptionally clean & with excellent and attentive staff (especially by Allison), this Extended Stay America is a bit worn around the edges. Don't look for any luxury amenities or fast wi-fi here... but if you need a safe & clean place to stay in...More
1 Thank Perry O
Response from Manager_11525, General Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook DriveResponded 26 January 2016
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that we were unable to exceed your expectations. Still, I'm so glad to hear that our staff provided you with exceptional service and that you...More
has made us a long term resident. From the front desk smiles from Gloria, Jay, Michelle to the qualified maintenance help from Charlie (the best at what he does with a smile) and housekeeping professionals especially Allison our stay keeps extending. What a crew. You...More
I have been very happy with my choice to stay here while I look for an apartment. The staff is nice especially housekeeping (Allison is awesome)!!!! I love my room. Plenty of space and the amenities are excellent and all for a very reasonable price.
My first stay at Extended Stay was not a good one. I couldn't stay in the room because of a strong smell of bleach. It appeared that someone smoked in a nonsmoking room and the bleach was supposed to cover it up. I complained and...More
I checked in this location from their location at 1760 pembrook. I must say this is by far a 10,000% upgrade room was clean. Smelled fresh. Staff at the desk was helpful and pleasant rooms are far cleaner and better kept then the location next...More
Response from Manager_11525, General Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook DriveResponded 17 August 2015
I appreciate you taking the time to write such a great review of our hotel. I'm thrilled that you were pleased with the room cleanliness and the staff at the front desk. Thank you again for your review. It would be our pleasure for you...More
We just checked in, and the smell is sooooo bad I want to throw up. The staff said they will febreeze. Ridiculous. The manager responded to you that he would be coaching staff, it obviously didn't happen.
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"Stay somewhere else, and don't use the sofa sleeper"