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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive

147 reviews
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Traveller (28)
Room & Suite (17)
Dining (2)
Overview
  • Excellent50%
  • Very good20%
  • Average11%
  • Poor6%
  • Terrible13%
Travellers talk about
“manager jay”(3 reviews)
“breakfast bars”(2 reviews)
“long stay”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Rooms
Suites
Fitness centre
2.5 Star Hotel
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Rooms
11 Mar12 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (147)Write a Review
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All reviewsmanager jaybreakfast barslong stayoffice parki highly recommend this hotelhome away from homefront office staffplace to staysleeper sofafull kitchenclean roomsbed was comfortablehousekeeping stafffilamenitieslaundrypets
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61 - 65 of 138 reviews
Reviewed 18 November 2015

Though exceptionally clean & with excellent and attentive staff (especially by Allison), this Extended Stay America is a bit worn around the edges. Don't look for any luxury amenities or fast wi-fi here... but if you need a safe & clean place to stay in...More

1  Thank Perry O
Response from Manager_11525, General Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook DriveResponded 26 January 2016

I want to thank you for taking the time to post a review of your stay. Please accept our apologies that we were unable to exceed your expectations. Still, I'm so glad to hear that our staff provided you with exceptional service and that you...More

Reviewed 29 October 2015

has made us a long term resident. From the front desk smiles from Gloria, Jay, Michelle to the qualified maintenance help from Charlie (the best at what he does with a smile) and housekeeping professionals especially Allison our stay keeps extending. What a crew. You...More

Thank Elizabeth H
Reviewed 30 September 2015

I have been very happy with my choice to stay here while I look for an apartment. The staff is nice especially housekeeping (Allison is awesome)!!!! I love my room. Plenty of space and the amenities are excellent and all for a very reasonable price.

Thank Pamela T
Reviewed 1 September 2015

My first stay at Extended Stay was not a good one. I couldn't stay in the room because of a strong smell of bleach. It appeared that someone smoked in a nonsmoking room and the bleach was supposed to cover it up. I complained and...More

Thank Michael J
Reviewed 29 July 2015 via mobile

I checked in this location from their location at 1760 pembrook. I must say this is by far a 10,000% upgrade room was clean. Smelled fresh. Staff at the desk was helpful and pleasant rooms are far cleaner and better kept then the location next...More

Thank jmann20101
Response from Manager_11525, General Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook DriveResponded 17 August 2015

I appreciate you taking the time to write such a great review of our hotel. I'm thrilled that you were pleased with the room cleanliness and the staff at the front desk. Thank you again for your review. It would be our pleasure for you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Multilingual Staff
Meeting Rooms
Laundry Service
Things to do
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$85 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$85 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
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Traveller (28)
Room & Suite (17)
Dining (2)
Pool & Beach (1)
Questions & Answers
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dbfortlauderdale
25 January 2017|
AnswerShow all 3 answers
Response from Vanessa A |
We just checked in, and the smell is sooooo bad I want to throw up. The staff said they will febreeze. Ridiculous. The manager responded to you that he would be coaching staff, it obviously didn't happen.
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Room Tips
"Stay somewhere else, and don't use the sofa sleeper"
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"Do not stay it's your pet at this hotel."
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"Request 3rd floor for quietest stay"
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"Go somewhere else!"
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