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Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.

Booking.comUS$81*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$86*
US$81*
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US$85*
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94 Reviews from our TripAdvisor Community

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Showing 88: English reviews
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South Beach, Oregon
Reviewed 1 week ago

Franklin Franco was @ the desk when I checked in. Traffic was a bear , but got there before 3P, not a problem. Franco is the Asst, gem manager and is a super helpful person, the kind we need at the desk. He was subbing so lucky me. Got choice of non smoking room on 3 different floors, chose, ground....

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Helpful?
Thank JER Z
00esa, General Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

Jer, we are delighted you chose to stay at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr. It is wonderful to know you loved our hospitality and this made your stay perfect. Franco and Sami will be delighted to your compliments. We hope to see you and your friends again soon! Sincerely, General Manager

HOTEL’S FAVOURITE REVIEW
Reviewed 30 June 2016 via mobile

The Extended Stay America was a very pleasant one Jonathan was always very pleasant he meets you with a smile and strives to help in any way the rooms were comfortable and clean the staff treats you like your part of there family

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Helpful?
1Thank Sandra J
About Hotel's Favourite Review
Manager_11525, Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

Thank you for your kind words in your review. It is refreshing to readt you had a great stay and that our staff was accommodating. I will be sure to give Jonathan your praise. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Sevierville, Tennessee
Reviewed 3 weeks ago via mobile

Great place to stay! Sandra is a awesome host and front desk clerk and helped us out a lot! Place had very nice ladies who cleaned our rooms every Thursday and made sure we had everything we needed. They are on time with everything never late!

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Helpful?
Thank ryancrowe1516
00esa, General Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

It's so nice to read your positive review of your stay at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of...

Reviewed 17 April 2017

Hotel staff simply does not care about the business and it shows! Expect to wait on receptionist to finish their conversations before they attend to your needs. The hotel ran out of washcloths and I was offered a stained kitchen rag to clean my body with. Ask yourself is this something you would use yourself? If not then make it...

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Helpful?
Thank steve m
00esa, General Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

Steve, please accept my apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards, and I am very sorry for dropping the ball during your stay. We’ll definitely have processes in place to make sure that every room is cleaned to the highest standards. I truly hope this unfortunate situation will not prevent...

Reviewed 25 March 2017

My first impression was very low. We had stayed at another Extended Stay right next door the previous week and it was like coming home. The 1760 property...not so much. We checked in about 6pm and went out to eat. We came back about 8pm only to discover our room had not been cleaned from the previous night. Bedding, towels,...

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Helpful?
Thank Jonathan B
00esa, General Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

Jonathan, thank you for taking the time to write a review of our hotel. Although you had some difficulties in the beginning, I am happy to know that my associates resolved the issue in a timely manner and to your satisfaction. Thanks again, we hope to have the pleasure of hosting all your future visits to our area. Sincerely, General...

Reviewed 18 March 2017 via mobile

I have been at this hotel for over a year and love the convenience of renting with no lease so I can move when ready. I had very few problems while there but I can honestly say that they were all solved by the manager Franklin. He made my stay there stress free and was always available. Everyone has a...

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Helpful?
Thank John W
00esa, General Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

John, thank you so much for sharing the experience. Making you happy makes us happy! We are glad that the service provided by Franklin made for a memorable experience. We are proud of our associates like him who truly love to deliver exceptional customer service to each and every guest. Your recognition will make his day! We appreciate your kind...

Reviewed 16 March 2017 via mobile

It was a pretty nice place to stay. A little hard to find because of the construction around the area. Only had 10 cable channels to watch. It was in the center of where we wanted to go. The staff was pretty helpful in answering our questions. We decided to stay a couple of extra days they let us stay...

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Helpful?
Thank Teresa G
00esa, General Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr., responded to this review

Teresa, thank you for sharing your nice comments regarding your stay at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr. We are happy to know you loved the cleanliness of our property and the excellent service you received from our staff. Thanks again, we hope to be the hotel of your choice whenever you and your family...

Madison, Indiana
Reviewed 28 February 2017

The young person on the front was pleasant but the stay was downhill from there. The tile and carpet floors were dirty and sticky to walk on. Our room had an odor. Bedding was old, wrinkled and had burn holes. The TV remote did not work and could not be replaced, per desk clerk. There was a ring of mold...

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Helpful?
Thank Juku48
Dittmer, Missouri
Reviewed 20 February 2017

This was difficult to find due to road construction, no fault of the hotel. Staff was helpful, room was clean, and quiet. Everything worked well, although the water pressure was not very satisfactory.

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Helpful?
Thank Karen P
DeLand, Florida, United States
Reviewed 14 February 2017

Because there are THREE ESA Hotels in the same neighborhood, checking in was not very smooth. After finding the correct building, I got checked in then left for dinner and a concert. Before leaving I pulled the sheets back to check for bed bugs and found none. The" kitchen" had no utensils, NONE. The room was clean but old, worn...

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Helpful?
Thank Al T

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Newly renovated (September 2011) hotel in the heart of the Maitland business district. All rooms feature a 32 inch flat panel television, euro top mattresses, comfortable recliner and fully equipped kitchen. Easy access via I-4 to downtown Orlando and Lake Mary. ... more   less 

Additional Information about Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.

Address: 1760 Pembrook Dr, Maitland, FL 32810-6309
Region: United States > Florida > Maitland
Price Range: £58 - £91 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr. 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr. Florida
Extended Stay Orlando
Orlando Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr. staff and other travellers.
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Questions? Get answers from Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the first floor, for the simple fact NO stairs or Elevator rides, nice”
jerz2013, 15 May 2017 | Read review
“Walls and floor are thin here. Expect to be awoken by the alarm next door.”
Y3232XQstevem, 17 Apr 2017 | Read review
“Ask for a remote room if quiet is what you want.”
282alt, 14 Feb 2017 | Read review
“Higher floors receive better view more sun, enjoy the rain sounds at night”
, 4 Aug 2016 | Read review
“The Wifi was nonexistent in my room”
WriteLeft, 12 Dec 2015 | Read review
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Prices are for 1 room, 2 adults
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