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Bay Eden Arms Hotel

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1 room 2 adults 0 children
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Bay Eden Arms Hotel
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432 Reviews from our TripAdvisor Community

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Showing 431: English reviews
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Walsall. West Mids
Reviewed 5 days ago NEWvia mobile

My hubby and I stayed at this hotel on a self drive weekend break in March. We arrived early and got a friendly reception from the staff who advised us how to get public transport into the centre of Durham. The location of this hotel is really good with a regular bus service just outside the hotel. Our room was...

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Helpful?
1Thank Susan J
gm_dur, Manager at Bay Eden Arms Hotel, responded to this review

Dear Susan J, How lovely it is to read your review. I am glad you found our Reception team friendly and helpful with organizing your holiday via public transport, i hope you took full advantage of the full range of exciting things to do the surrounding areas. it was nice to also read that you enjoyed all aspects of the...

Paris, France
Reviewed 1 week ago

A lovely friendly hotel.Food is excellent with a lots of choice.Rooms are large & very comfy beds.I highly recommend a break here.Location on a good bus route.The hotel as its own pool & Jacuzzi,a pool table & a dart board.All in all an excellent place to stay.

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Thank Connie G
gm_dur, Manager at Bay Eden Arms Hotel, responded to this review

Dear Connie G, Thank you for taking the time to write your review on your recent stay at the Eden Arms Hotel. I am glad to see that you took full advantage of the facilities we have to offer here and that you enjoyed it. I wish you all the best in your future travels and look forward to seeing...

Wirral, Merseyside
Reviewed 2 weeks ago

46 have just returned from a 4 day break at the Eden Arms. Daniel the undermanager was extremely helpful in fact all the staff were great, always smiling and helpful. Food was great with a nice choice each meal time. breakfast is buffet style so you can eat as much or as little as you want. The hotel was very...

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Thank Bootscooters
gm_dur, Manager at Bay Eden Arms Hotel, responded to this review

Dear Bootscooters, Having read through your review i must say it is delightful to read that you all thoroughly enjoyed your stay. Thank you so much for your kind words about the staff and myself and I will pass your praise on, it was a pleasure having you stay the Eden Arms. I look forward to seeing you in the...

berwick upon twed
Reviewed 3 weeks ago

We were recommended to stay at the Eden Arms, but warned that it may appear tied, but offered great value - we weren't disappointed. We hadn't realised that our price included our Evening meal, Although portions were obviously geared towards the older coach traveller, it was something that we had not expected so it was a bonus. The staff were...

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Thank tweedsider
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

What a great review! we really appreciate your comments and we're so glad that you opted to try us out for yourselves. I know that we can count on welcoming you back, and we look forward to doing so. Kind Regards, Laurie Simpson General Manager

Reviewed 3 weeks ago via mobile

The changing rooms in this hotel for pool access are absolutely disgusting, desperately need updating and cleaning properly, extremely unhygienic not only do they look awful and unsightly but smell horrendous as well. I won't be returning as I personally wouldn't let an animal in there, sad really as nothing a cloth and a bit of bleach wouldn't fix !!!...

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Thank Hangerbed
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

A rather strongly worded review, but one which deserves a measured response in order that we may address your concerns and explain any actions that we will be taking to ensure that any issues raised can be actioned and duly rectified. Our leisure club is deep cleaned every 12 hours by our night staff, however,this clearly did't suffice on the...

Liverpool, United Kingdom
Reviewed 3 weeks ago

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Thank 747Bryan
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

northumberland
Reviewed 4 weeks ago

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1Thank dellasdame
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Nottingham, United Kingdom
Reviewed 4 weeks ago

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Thank MillsWalbyoff
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Reviewed 4 weeks ago via mobile

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Thank Deborah g
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Paisley
Reviewed 7 February 2017

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Thank HaggisPaisley
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Bay Eden Arms Hotel staff and other travellers.
10 questions
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10 days ago
merseyside
7 months ago
Clevedon, United Kingdom

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Questions? Get answers from Bay Eden Arms Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back are ideal”
 of 5 bubbles ConnieG318, 14 Mar 2017 | Read review
“Only 2 floors, no lift, rooms facing front would be a preference”
 of 5 bubbles Bootscooters, 8 Mar 2017 | Read review
“Book one of the upgraded rooms very nice”
 of 5 bubbles 747Bryan, 2 Mar 2017 | Read review
“It certainly pays to spend a little extra and have a Superior Room”
 of 5 bubbles davidaB1310SW, 3 Jan 2017 | Read review
“Lower numbered rooms are further from the entertainment below.”
 of 5 bubbles Venture65, 13 Dec 2016 | Read review
5 of 5