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It's unfortunate that this hotel, with all its great amenities is run by terrible management and staff. As a platinum SPG member, loyalty and customer service goes a long way and my recent experience was terrible. Not only did I have to practically beg management...More
Unlike some of the W hotels in major cities that have small rooms this W is very spacious. The small reception area make you think everting will be cramped but it is not.
I was very impressed by this W and would certainly stay there...More
1 Thank Steve P
Response from TeamMarriott, General Manager at W MiamiResponded 25 January 2018
Dear Steve P,
Thank you for choosing the W Miami while here for your business purposes. We are glad to know you were impressed with our spacious suites and had a comfortable time with us. We look forward to welcoming you again whenever you are...More
This property is not equal to w in Europe hotels.
We could have the room only to 17 h, whereas we had arrived in the morning. Finally the hotel is dirty and shabby.
And for 800 dollars 1 night, very expensiveMore
Response from TeamMarriott, General Manager at W MiamiResponded 6 days ago
First and foremost, thank you for your loyalty to our brand. We were pleased to read that you are familiar with W. However, we sincerely apologize for not meeting the expectations set by your previous stays. We are known for our outstanding service...More
I stayed two nights at The W in Brickell prior to embarking on a cruise. The Miami Boat Show was taking place over this particular time in February and the hotel prices were very high. I managed to get a reasonable rate using one of...More
We've stayed at W hotels in Beverly Hills and Atlanta, this was by far our best experience. Upon check-in our room was upgraded to the King Suite room 911. The views were amazing (One facing the city and the other faced the ocean). The bathroom...More
The W Miami is right on the water and I loved it, but I wasn't there for a beach experience. It's about 20 minutes to South Beach (the nearest), and if you're specifically looking for beach I would look elsewhere, like the... More
The W Miami is right on the water and I loved it, but I wasn't there for a beach experience. It's about 20 minutes to South Beach (the nearest), and if you're specifically looking for beach I would look elsewhere, like the W South Beach. Right on the beach and a great location for that experience.