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The Ritz-Carlton Coconut Grove, Miami

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#20 of 122 Hotels in Miami
Certificate of Excellence
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The Ritz-Carlton Coconut Grove, Miami
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651 Reviews from our TripAdvisor Community

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Showing 570: English reviews
Florida
Reviewed yesterday NEW

This was an excellent choice for our meetings and visit. The hotel is beautiful and when I posted the picture of the lobby to friends they were all dazzled! The staff were very attentive and the room was clean and just great!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank TravelawayFlorida
Naples
Reviewed 1 week ago

My wife and I decided to take a quick overnight to Miami to see a couple of sights and came across the Ritz - Coconut Grove as a "nearby hotel" - it was great. Very out of the way as far as being in the "thick of the action." We arrived fairly late. When we were checking in, the agent...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Gary B
Summit, New Jersey
Reviewed 2 weeks ago

Friendly and attentive staff - make this well situated hotel a great place to stay if you don't want or need to be on the beach. Excellent fitness facility and pool area. The rooms are spacious with comfortable beds. Easy access to Miami and South beach. Tesa, one of the front desk managers was extremely professional and helpful through out...

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Helpful?
Thank JRC563
RCCGM HOTEL MAN... Y, Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (JRC563), Thank you for sharing your experience with the viewers of TripAdvisor and for staying at The Ritz-Carlton Coconut Grove, Miami. It is a pleasure to read your wonderful comment and to know that my team took such great care of you. It's with great pride that'll share your compliments with Tessa. Your feedback is so rewarding to...

Jacksonville, Florida
Reviewed 2 weeks ago

No service in some areas. Felt like we couldn't enjoy the hotel's amenities. That made it feel very unwelcoming! I will not stay at this hotel again if I can help it. Have stayed in many Ritz Carlton hotels and I was disappointed in this one.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 658dawnr
RCCGM HOTEL MAN... Y, Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (658dawnr), Thank you very much for your review and feedback to our viewers on TripAdvisor. The trust in our brand is daily valued by us. We do our utmost to deliver the highest quality of service and products to our guests. It is with sadness I am reading your stay has not been up to your expectations. I...

Stamford, Connecticut
Reviewed 3 weeks ago

We had a quick holiday trip down to Miami and chose the Coconut Grove Ritz Carlton. Overall, the experience was very pleasant with a few challenges- the spa treatment was fantastic but we were definitely shorted on time. Also, the pool has two high rise building under construction so there was constant noise- that will be much less a problem...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank rdwedeking
RCCGM HOTEL MAN... Y, Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (rdwedeking), Thank you for sharing your experience with the fellow viewers of TripAdvisor and for staying at The Ritz-Carlton Coconut Grove, Miami. It is such a pleasure to read your wonderful comments and to know you enjoyed your stay. My team and I truly appreciate your kind words and recommendation. We hope to have the opportunity to welcome...

Darien, Connecticut
Reviewed 3 weeks ago

Hotel has great location in Coconut Grove (note: this is not a beach or waterfront property.) Staff is terrific, they are friendly and incredibly accommodating, making sure your every need is met, from the front desk, pool area to even housekeeping. As for the pool area, there are few seating areas that offer full sun throughout the day, and the...

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Helpful?
Thank Rachael P
RCCGM HOTEL MAN... Y, Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (Rachael P), Thank you so much for sharing your recent experience with the fellow viewers of TripAdvisor and for staying at The Ritz-Carlton Coconut Grove, Miami. I truly appreciate your feedback both positive and constructive as this becomes a great tool in our continuous efforts to provide the finest personalized service and ensure that every one of our...

Plainfield, Illinois
Reviewed 3 weeks ago via mobile

Top notch service is a given, pleasant scents and decor throughout the hotel. But we had the best night's sleep we have had in whoknowshowlong because of that bed. Ahhhhhhh... Worth the stay just for that.

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Thank rocketdad
Seattle, Washington
Reviewed 3 weeks ago

We stayed at this hotel for two days and one night. The hotel has a nice swimming pool and nice amenities. The bed was perfect with new linen. The hotel is a 4 star hotel and should not be considered a resort because of its location and lack of overall amenities. It is nicely located to coconut walk. The resort...

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Thank BackC08
Stuart, Florida
Reviewed 3 weeks ago via mobile

Couldn't have picked a better place to celebrate New Years Eve! We were looking for a laid back, fun party and found it. The hotel is beautiful and right in the Grove -which is accessible by walking. The staff was amazing - from check-in to check-out! Dayleann was a perfect hostess of the New Years celebration - we had so...

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Helpful?
Thank AV_Berst
RCCGM HOTEL MAN... Y, Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (AV_Berst), Thank you for sharing your experience with the fellow viewers of TripAdvisor and for staying with us at The Ritz-Carlton Coconut Grove Miami. It is such a pleasure to read your comments and to know that we're truly exceeding your expectations! We value our guest responses and your comments have made my day! Once more thank you...

Naples, Florida
Reviewed 3 weeks ago

The Ritz-Carlton in Coconut Grove was a wonderful place to stay for a few days while exploring Coconut Grove. It is lovely and elegant but also comfortable and friendly, without the snobbery that sometimes pervades the extra upscale Ritzes. Absolutely no complaints. Everything was top notc without being over the top. Clean, quiet, functional rooms with comfortable bed and reading...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank DCRetiree

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hidden among lush subtropical foliage and surrounded by the brilliant turquoise waters of Biscayne Bay, The Ritz-Carlton Coconut Grove, Miami provides an unforgettable escape to one of the city's most delightful downtown hotels. After a day spent exploring the eclectic boutiques, art galleries and restaurants that characterize Miami's original neighborhood, resort guests can indulge in a soothing treatment at the hotel's spa, discover dining that celebrates fresh Florida fare from farm to sea, and relax in accommodations that reveal views of the adjacent marina from a private balcony. Whether for business or pleasure, let us make our corner of Miami the one you return to over and over again. ... more   less 

Additional Information about The Ritz-Carlton Coconut Grove, Miami

Address: 3300 SW 27th Avenue, Coconut Grove, Miami, FL 33133
Region: United States > Florida > Miami > Coconut Grove
Price Range: £268 - £543 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Coconut Grove, Miami 5*
Number of rooms: 115
Reservation Options:
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Also Known As:
The Ritz Carlton Coconut Grove, Miami Hotel Miami
Coconut Grove Ritz Carlton
Ritz Coconut Grove
The Ritz-Carlton Coconut Grove, Miami Florida
Hotel Style:
#7 Spa Hotel in Miami
#11 Luxury Hotel in Miami
#17 Romantic Hotel in Miami
#25 Family Hotel in Miami
#28 Business Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Coconut Grove, Miami staff and other travellers.
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Questions? Get answers from The Ritz-Carlton Coconut Grove, Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room in the higher floors and try for a view of Key Biscayne.”
 of 5 bubbles 642rachaelp, 1 Jan 2017 | Read review
“Lazuli Lounge has great appetizers and cocktails”
 of 5 bubbles thej0nes3, 26 Nov 2016 | Read review
“Corner room with a view of the bay located on a high floor”
  • Turndown service with tomorrows weather forecast
 of 5 bubbles china1015, 25 Oct 2016 | Read review
“Higher floors are quieter”
 of 5 bubbles RDU-Yankee, 12 Oct 2016 | Read review
“The partial bay view rooms are the best”
 of 5 bubbles AnandC539, 5 Oct 2016 | Read review
5 of 5
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