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Extended Stay America - Miami - Brickell - Port of Miami

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Traveller (27)
Room & Suite (6)
Dining (1)
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Overview
  • Excellent36%
  • Very good23%
  • Average18%
  • Poor8%
  • Terrible15%
Travellers talk about
Free Wifi
Non-Smoking Hotel
Suites
Kitchenette
Multilingual Staff
Pets Allowed
Wheelchair access
2 Star Hotel
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Additional information
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Offers from Extended Stay America - Miami - Brickell - Port of Miami
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Offers from Extended Stay America - Miami - Brickell - Port of Miami
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (158)
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1 - 5 of 110 reviews
Reviewed 2 weeks ago

The room was clean and decent...The only good thing. The halls reeked; sickening. No maid service...I arrived way to early and when I asked for early checkin they wanted to charge an additional $25.00 as if I wasn't already paying over the price for the...More

Thank Cintoomuch
Response from 00esa, Manager at Extended Stay America - Miami - Brickell - Port of MiamiResponded 2 weeks ago

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Hotel's Favourite
Reviewed 27 July 2017

I am very happy with the service we received. The front desk gentlemen (Spanish) was excellent. The room was clean and smelled good. The bathroom was clean and the towels smelled good/clean I will stay there again.More

1  Thank JoanMLS
Response from 00esa, General Manager at Extended Stay America - Miami - Brickell - Port of MiamiResponded 28 July 2017

Joan, it was our pleasure having you as our guest at Extended Stay America - Miami - Downtown Brickell - Cruise Port, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and that our amenities and...More

Reviewed 3 weeks ago

My party and I arrived around 8pm in the evening, more than ready to check in after a long day on the road. First of all, this is some sort of combination of a hotel and a retirement home. But, ok. The receptionist did not...More

Thank Haakon H
Response from 00esa, Manager at Extended Stay America - Miami - Brickell - Port of MiamiResponded 3 weeks ago

Haakon, it is disheartening to read about your experience at our hotel. You deserved a comfortable and stress-free stay, and we are so sorry we were unable to accommodate you. We are looking into the matter to see what went wrong and how could we...More

Reviewed 3 weeks ago

The location of the place is amazing. walking distance to almost everything. the staff we're super helpful and nice. did not like the breakfast tho pretty much nothing. it's only coffee and some sweetsMore

Review collected in partnership with Extended Stay
Thank Mohamad Rashad K
Response from 00esa, Manager at Extended Stay America - Miami - Brickell - Port of MiamiResponded 3 weeks ago

Mohamad, thank you for being our guest and for recommending us to the future travellers. We are glad to read how pleased you were with our services and the location of our hotel. We value your feedback and have shared it with our Brand Leaders...More

Reviewed 9 March 2018

The room was not clean and smelled! I would never stay here again and think it’s worst hotel ever stayed in. Never wrote a review for a hotel before but it was necessary for me to let people know that this hotel is awful and...More

Thank francescadN8868ZO
Response from 00esa, Manager at Extended Stay America - Miami - Brickell - Port of MiamiResponded 12 March 2018

Thank you for taking the time to review your stay at our hotel. We sincerely apologize for the cleanliness and odour issues you encountered in your room. We have discussed your feedback with our housekeeping team as well as our front desk team to see...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$133 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$133 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (27)
Room & Suite (6)
Dining (1)
Questions & Answers
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Bart P
20 November 2014|
AnswerShow all 2 answers
Response from Marialina D | Reviewed this property |
There is no gym on site.
0
Votes
Room Tips
"make sure you read their website thoroughly"
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"I am a night worker so I try to get top floor when available so I don't hear foot traffic during the day."
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"Stay off the third floor. The hallway stinks"
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"Stay somewhere else"
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