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Sheraton Miami Airport Hotel

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Sheraton Miami Airport Hotel
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3,902 Reviews from our TripAdvisor Community

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Showing 2,673: English reviews
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Reviewed yesterday NEWvia mobile

The hotel was less than a ten minute ride after being picked up. The shuttle is free and runs on a loop. Upon arrival, I was checked-in fairly quickly and without any issues. ROOM (#319) According to my phone app, my room was updated due to my Platinum status, but I'm not sure that was the case. The room was...

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Helpful?
Thank JonnyBlaze777
Oakville
Reviewed 2 days ago NEWvia mobile

My husband and I had just gotten off our 7 day flawless cruise and since our flight was very early the next day we decided on staying close to the Miami airport. Other than the fact that the lobby was being renovated we were pleasantly surprised with the pool area and patio. It looked out onto a beautiful golf course...We...

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Thank Janice B
Reviewed 2 days ago NEWvia mobile

Victor was THE best. He treated me like a queen and whatever i asked, he did the absolute best to help me! Would totally recommend to anyone! He is such a blessing! Go see him! Also the house margarita was amazing! So kind and friendly

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Helpful?
Thank Rowan H
Vista, California
Reviewed 2 days ago NEW

Room was small, very inconvenient places for plugging things in wall. Coffee area had to be taken somewhere else to plug in machine! No creamer for coffee! Ate dinner and service was very poor and oh so slow! Don't they realize you are tired! Same at breakfast, very poor service. Nickel and dime you for everything! Would not recommend for...

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Helpful?
Thank madrod1
Dan M, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for sharing your review. We appreciate your detailed and important feedback as the property continues to work to improve for our future guests. Regarding the coffee placement and lack of creamer, we have spoken to our Housekeeping staff to be vigilant in their efforts to ensure everything is done as guests would expect. As well, we had some...

Long Branch, New Jersey
Reviewed 3 days ago NEW

This property is a little dated and they are in the midst of redecorating the property. The things my wife and I really liked about the property, Staff was very friendly and helpful. Siulee and Angel helped us receive a room upgrade and made sure all was OK. We really enjoyed the morning breakfast in the concierge lounge. It is...

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Thank UDbill
Southern California
Reviewed 4 days ago NEW

Our travel agent had booked us into the Sheraton Airport, Miami for an overnight stay after returning from a cruise. The most positive thing I can say is that upon arrival in mid morning, a room was available. First, the front desk reception was cold and unhelpful. I had politely asked just for a quiet room. I am also a...

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Helpful?
Thank genelocus
Dan M, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank for sharing your experience with the Trip Advisor audience. Clearly your experience was less than acceptable and not indicative of the type of service our staff strives to provide for our guests and these comments are not typical for our hotel. As the hotel is just completing a very disruptive month of renovations in the lobby, our goal will...

Wasaga Beach, Canada
Reviewed 4 days ago NEW

We've travelled a great deal, and stayed at MANY hotels around the world. This one makes the list at "barely acceptable." We stayed here for one night before our cruise, and one night after our cruise. Rather than ramble and ramble, I'll do this as a "good" and "bad" list. Good: - VERY close to the airport. - very pleasant...

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Helpful?
Thank kdfish64
Dan M, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for sharing your experience with the Trip Advisor community. Clearly we had some missteps in handling the finishing touches of our lobby renovation along with some staffing issues with our influx of cruise guests at our Lobby Bar. We have spoken to our entire team as we work to improve for our future guests as we exit our...

Miami, Florida
Reviewed 1 week ago

Victor was excellent! He was very accommodating and made sure that I was taken care of. Not only did he remember my name but he remembered my drink and practically had one waiting for me by the time I sat down. Victor made my stay 10 times better!! One of the best times I have ever had.

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Thank mpatday
Loveland, Ohio
Reviewed 1 week ago via mobile

Just stayed at the Sheraton and wanted to recognize Victor for his exceptional service in the bar! He is such an asset to this Sheraton hotel and definitely plan on returning! He is truly an asset to the Sheraton name!

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Thank Terri M
Reviewed 1 week ago via mobile

My girl and I recently had a stay here while waiting for our flight back home. We were delighted after the pool to a happy hour served by victor who made us fantastic drinks and brought us apps. I would recommend this hotel to anyone needing a nice hotel near Miami airport.

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Helpful?
Thank Dan B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located minutes from Miami's airport, our hotel provides the perfect venue for business meetings, conferences, and seminars. Contact us today to plan the perfect event. ... more   less 

Additional Information about Sheraton Miami Airport Hotel

Address: 3900 NW 21st Street, Miami, FL 33142-6704
Region: United States > Florida > Miami
Price Range: £88 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Miami Airport Hotel 3.5*
Number of rooms: 405
Reservation Options:
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Also Known As:
Wyndham Miami
Miami Wyndham
Sheraton Miami Airport Hotel Florida
Hotel Style:
#11 Business Hotel in Miami
#37 Family Hotel in Miami
#38 Romantic Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Miami Airport Hotel staff and other travellers.
95 questions
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Questions? Get answers from Sheraton Miami Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even number rooms look over the golf Course”
 of 5 bubbles UDbill, 25 Feb 2017 | Read review
“Golf course view is excellent”
 of 5 bubbles mpatday, 20 Feb 2017 | Read review
“Try not to have the housekeepers cackling out side your door”
 of 5 bubbles kweidner62, 19 Feb 2017 | Read review
“Choose a room overlooking the golf course. Lovely views of Downtowm Miami as well!”
 of 5 bubbles danielmU8453SC, 15 Feb 2017 | Read review
“Convenient to many things.”
 of 5 bubbles G2826SJmaryc, 14 Feb 2017 | Read review
5 of 5