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Riviera Hotel & Suites South Beach

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Riviera Hotel & Suites South Beach
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2,126 Reviews from our TripAdvisor Community

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Showing 1,713: English reviews
Asbury Park
Reviewed yesterday NEW

Worst customer service and disorganized management. Awful. And the walls are so thin we could hear everything the neighbors activities were at ALL hours of the night. Drinks were $16+ a pop, and the staff just operating on half steam and half a brain.

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Helpful?
Thank taraa237
Reviewed yesterday NEW

Very clean room and staffs are really co-operative. Being at the 14th street of ocean drive, you can go all restaurants and South beach just in 5 mins walk. It has a small place to sit surrounded by trees for 10 peoples at the front of hotel which is really calm place to chat and hangover with friends/family.

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Helpful?
Thank Avishek S
Baltimore, Maryland
Reviewed 2 days ago NEW

We stayed at the Riviera Hotel & Suites in October. We had a great time. The room was very spacious and had everything we needed. I loved the balcony room. The front desk reps provided great customer service and we very helpful. The location was perfect. Close to the beach. Pros: Resort Customer Service Location nice rooms Cons: None I...

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Thank Darren F
Reviewed 2 days ago NEWvia mobile

As it starts with check-inn. The creditcard where the booking was made with and paid in advance had to be shown. As the booking was made by a secretarian from the company, a could not show the creditcard and had to pay again! Second something went wrong with the extra reservation for the late check out. The room was on...

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Thank Paul D
Reviewed 2 days ago NEWvia mobile

My boyfriend and I visited south beach for 3 days, whilst we didn't really enjoy Miami itself the hotel was excellent. Good pools, clean rooms, free happy hour, free beach access and towels. The only issue was, we paid the $100 deposit using a pre-paid card which we are still having issues getting back. Overall very good and would recommend...

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Helpful?
Thank Chelsea M
Sao Paulo, SP
Reviewed 3 days ago NEW

The hotel is very comfortable. As always I've been well assisted. People like Amaury Guzman and Ana Paula really make a difference. I would also like to thank Carlos. For us brazilians, more than the facilities the quality of the staff is very careful with the guest. In my opinion this is what will make me to come back soon!

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Helpful?
Thank lescher2016
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Hey there lescher2016! We thank you for sharing your glowing 5 star words on Riviera Suites. It's so fabulous of you to mention Amaury, Ana Paula and Carlos by name- terrific! It was a true pleasure to host you and we can't wait for your to come again in the future. All of my best, Katrine

Clearwater, Florida
Reviewed 1 week ago

If you can score a deal this is a usually inexpensive place to stay in South Beach Miami. They do charge Valet and you practically need it. The rooms are small but clean and I like their Showers. I've had different rooms, the last was likely the smallest and least favorite but it's all around a great option and close...

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Helpful?
Thank daviddecoursy
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Terrific! It's so nice of you to take the time to write and share your words with us. We're thrilled your time here was a lovely one. We can't wait to have the pleasure of welcoming you back for your future SoBe visits. All of my best, Katrine

London, United Kingdom
Reviewed 1 week ago

Great location, great staff, great food, just great :) 5 mins walking distance from the beach, it has private beach with free beds (umbrellas for $10), also about 15 mins walking distance to Ocean drive.

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Helpful?
Thank Pavla_Kupsova
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Hello Pavla_Kupsova! We thank you for writing to us! It's so awesome you enjoyed our offerings here. We appreciate your feedback and we will be sure to let our team know of your 5 star time! We can't wait to welcome you back. Best, Katrine

New York City, New York
Reviewed 1 week ago

I am here on business. I am an administrative assistant and 8 members of my team, including myself, are here for 10 days. The staff has been more than accommodating in every way possible. They have helped me with last minute arrangements for welcome baskets for all of my team to be ready in the rooms upon arrival, helped with...

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Helpful?
Thank Brenna M
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Hello to you Brenna M and thank you for your glowing words! We love to hear another 5 star recommendation on Riviera Suites- how lovely! We will be sure to let Pedro know you mentioned his hospitality and service personally. We can't wait to have you again. All of my best, katrine

Buenos Aires, Argentina
Reviewed 1 week ago via mobile

Best customer service I have received in a long time! Thank you Delores at the front desk for going above and beyond the call of duty! The hotel was nice with happy hour featuring live entertainment, a great location and nice amenities but it was the people that made this trip special

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Helpful?
Thank David G
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Greetings David G! We are so glad you loved all of our many offerings here at Riviera Suites. We're glad you loved our friendly team and their hospitality. Dolores will be glad you loved her. We hope you will come again and see us should your travels return you to the SoBe area. Best, Katrine

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Blending classic sophistication and contemporary chic, the Riviera South Beach hotel offers stylish Classic Rooms, Modern Balcony Rooms, as well as One-Bedroom apartment-like accommodations with gourmet kitchens, separate living and dining areas at affordable hotel room prices. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $18.00 ... more   less 

Additional Information about Riviera Hotel & Suites South Beach

Address: 318 20th Street, Corner: 2000 Liberty Avenue, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach > City Center
Price Range: £111 - £382 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Riviera Hotel & Suites South Beach 4*
Number of rooms: 153
Reservation Options:
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Also Known As:
Riviera Hotel Miami Beach
Riviera Hotel & Suites South Beach Miami Beach, Florida
Hotel Style:
#42 Luxury Hotel in Miami Beach
#51 Family Hotel in Miami Beach
#57 Romantic Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Riviera Hotel & Suites South Beach staff and other travellers.
46 questions
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Questions? Get answers from Riviera Hotel & Suites South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the balcony room”
 of 5 bubbles 705darrenf, 5 Dec 2016 | Read review
“I stayed in a 1 bedroom suite and it was great. The sound system connected via bluetooth to my iphone.”
 of 5 bubbles 35brennam, 25 Nov 2016 | Read review
“Great price, great location”
 of 5 bubbles 533albinaz, 21 Nov 2016 | Read review
“Get rooms in the new wing.”
 of 5 bubbles walkeronearth, 20 Nov 2016 | Read review
“Better view if that is important.”
 of 5 bubbles 915lc, 8 Nov 2016 | Read review
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