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Good Room, clean and bright, great location just off the strip,not a bad price, George the front desk man was amazing with lots of tips for us, great guy, very helpful... we got the bigger room for 10 extra, and it was a big room,...More
1 Thank C K
Response from VeroPaglione, Public Relations Manager at Crest Hotel SuitesResponded 1 week ago
Thanks for your comments CK. For informational purposes only, we'd like to clarify the following: our room heaters are in excellent working condition even though our lowest temperatures in Miami Beach during 2017 and 2018 have been in the 60's and almost nobody uses them....More
The rooms are cleaned and very nice. The location is near the beach making it great because you can go anytime you want. Breakfast is good. Service is amazing the people there are always making sure we have what we need and when we need...More
Response from VeroPaglione, Public Relations Manager at Crest Hotel SuitesResponded 17 March 2017
Hi Andrea! We appreciate your taking the time to send us this review. It makes us extremely happy to hear when our guests enjoy their stay. Please recommend us to friends and family.
Nice location, but our stay started with the wrong foot. We were charged an extra 500 USD at the Chek-in for some umbrellas and breakfast, it wasn't an option, we were forced to pay. I asked the manager why that price wasn't included on our...More
2 Thank Justo P
Response from VeroPaglione, Public Relations Manager at Crest Hotel SuitesResponded 4 January 2018
Hi there Justo, the tricky practice you mention is called Resort Fee and it's very common among all hotels in the area with the huge difference that we offer a lot of perks for the mere $30.51 that we charge daily per room. Our Resort...More
The room was not good. Old, dirty and broken curtain. But the location and staff (especially Jemna) were fabulous. The area was really nice. But the hotel was really not good. I hope one day see same changes because the area was really nice.
Response from VeroPaglione, Public Relations Manager at Crest Hotel SuitesResponded 3 January 2018
Thanks Virginia for pointing out Jemney's amazing job! We wish we could have swept you off your feet but we understand if you weren't dazzled by our amenities and for that we apologize. Please give us another chance soon!
This hotel is a budget hotel; very clean but not close to shops or anything else. The hotel has a very small room where you can get a buffet breakfast however if you want to buy bottle water you are unable to and the hotel...More
Response from VeroPaglione, Public Relations Manager at Crest Hotel SuitesResponded 30 November 2017
We value your opinion greatly but saying we are not close to shops when we are located half a block from Lincoln Road Mall, the most popular area of South Beach, is a bit misleading. There are also plenty of convenience stores located nearby where...More