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The Ritz-Carlton, South Beach

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The Ritz-Carlton, South Beach
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2,731 Reviews from our TripAdvisor Community

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Showing 2,170: English reviews
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Yonkers, New York
Reviewed 2 days ago NEWvia mobile

I stayed in the hotel , checking out on Friday 24 , the hotel is very nice checking in was quick and smooth , employees were very friendly and helpful, room was very comfortable and beautiful bathroom, house keeping very good job , my major impression was mike the bartender and server at the pool he make us feel very...

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Helpful?
Thank Carlos R
Reviewed 2 days ago NEW

Impossible to sleep or relax in the room or the beach area; constant banging noise from near-by construction starting at 6am daily. Beach area is also under construction. Service and staff good. Poll area very cheap and poor looking.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Goara V
Austin, Texas
Reviewed 4 days ago NEW

Good locale for family. Odd layout of hotel. $9.51 for a cup of coffee. Nothing special but in a good locale and beach is nice. Staff is weirdly welcoming. Everywhere I went, the staff would say hello and start talking all the time. I'm all for friendly but it seems strained. Ok place. I'd come back but would expect less...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Devo I
Sase G, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear Devo I, Thank you for your positive feedback on our location for families and telling us more about your experience. We will certainly review them with our staff. The genuine care of our guests is our highest mission, and we aim to have your loyalty back. We hope to have the opportunity to welcome you to The Ritz-Carlton, South...

Dallas, Texas
Reviewed 4 days ago NEW

Hotel was at or over capacity due to yacht week and the hotel simply couldn't handle it. Service was poor and condition of pool and beach was less than satisfactory. The property seems to be a magnet for families with lots of young children, so if you're seeking a family trip with your young children, may be a good option,...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank TCdallas
Dayton, Ohio
Reviewed 4 days ago NEW

Unfortunately this property is not at the standards that one would expect for the name Ritz-Carlton. The location is great, but the building was an old Art Deco property that they converted into a Ritz-Carlton. They should of named it a JW Marriott.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank jameseO6092KE
Sase G, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear jameseO6092KE, We empathize that your experience was not up to The Ritz-Carlton standards you have come to expect. We thank you for your honest feedback and appreciate your positive response on our location.The genuine care of our guest is our highest mission, and we aim to have your loyalty back. We hope to have the opportunity to welcome you...

Winnetka
Reviewed 5 days ago NEWvia mobile

Service was great and had all of the same employees at pool,in bar as when we were there 8 months ago. Ben and the beach team were especially attentive and gave great service. Such a fun time that we are going back again next weekend!

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Thank TeamCWinnetka
Miami Beach
Reviewed 5 days ago NEWvia mobile

Very good selection nicely combining breakfast and lunch food. Good coffee and juices. Indoor or outdoor seating. Wait staff friendly and helpful. Probably could use a few more personnel. Omelette and pancake station was very good.

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Thank SouthBeachItalian
Hilton, New York
Reviewed 5 days ago NEW

Amazing location hotel and service... we always prefer to stay at a ritz but now we will make it a point ... the club level lounge was extremely amazing and will be a priority in choosing our next ritz Carlton in the future !!!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Cindy N
Reviewed 6 days ago NEW

We liked this property very much. The staff was really nice and forthcoming. Service in Executive Lounge was really nice with wide choice of good quality dishes. The room was very spacious offering view towards Lincoln road. I was very pleased that the hotel is undergoing renovation of executive lounge and spa. I would love to return.

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Helpful?
Thank mchour1
New York City, New York
Reviewed 6 days ago NEWvia mobile

Overall excellent experience. However there are not nearly enough available lounge chairs around the pool. The hotel was busy over Pres Day weekend and there was a boat show in town. Finding chairs after 9 A M is a task. The pool staff try to be helpful however. There is plenty if deck space so I don't understand the lack...

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Helpful?
Thank Joejacobs2014

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Dilido Beach Club
Dilido Beach Club
Cuisines: Seafood, American, Bar, International, Pub
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Ritz-Carlton, South Beach

Address: 1 Lincoln Road, Miami Beach, FL 33139-2000
Region: United States > Florida > Miami Beach > City Center
Price Range: £288 - £789 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, South Beach 4.5*
Number of rooms: 375
Reservation Options:
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Also Known As:
Ritz-Carlton South Beach Hotel Miami Beach
Ritz Miami Beach
Miami Beach Ritz-Carlton
The Ritz-Carlton, South Beach Miami Beach, Florida
Hotel Style:
#13 Family Hotel in Miami Beach
#18 Spa Hotel in Miami Beach
#20 Romantic Hotel in Miami Beach
#28 Luxury Hotel in Miami Beach
#32 On the Beach Hotel in Miami Beach
#33 Business Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, South Beach staff and other travellers.
38 questions
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Questions? Get answers from The Ritz-Carlton, South Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Why stay in the room use the services”
 of 5 bubbles steverA8718SU, 17 Feb 2017 | Read review
“Lower floors offer a great view overlooking the pool and beach”
 of 5 bubbles 77adelinap, 11 Feb 2017 | Read review
“high level floors best”
 of 5 bubbles MarieR327, 5 Feb 2017 | Read review
“Highly recommend Cub Level Rooms, Higher Floors are quieter”
 of 5 bubbles HeatherAnne, 23 Jan 2017 | Read review
“upper floors ocean views middle of hotel”
 of 5 bubbles Y149JIjimc, 23 Jan 2017 | Read review
5 of 5