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The Ritz-Carlton, South Beach

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The Ritz-Carlton, South Beach
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2,528 Reviews from our TripAdvisor Community

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Showing 2,005: English reviews
London, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 days ago NEW

Just back from a short stay at the hotel and was disappointed certain aspects did not live up to what we had come to expect from several other Ritz-Carltons we've stayed in. Mostly it was the physical ambiance. Located on Miami's South Beach and adjacent to the art-deco area, its design both externally and internally suggests an intention to be... More 

Helpful?
Thank Jon_Whycer
Level Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW via mobile

The bar staff was great stumble across car leaving beach stop had drink ... bartender gave me good recommendations and it was perfect .. kept topping drink if I could t finish so gave me Togo cup and let me roll well diff be back here again

Helpful?
Thank Toy A
Northbrook, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

This hotel perplexed us as a total set of contrasts and contradictions - fabulous pool and beach, mediocre service, incredible staff member one moment in the restaurant, the next day someone that is the opposite, helpful and smiling folks at the front desk but not much focus on sincerely resolving issues, great spa in a temporary facility. The overall hotel... More 

Helpful?
Thank MelissaCandfamily
Sase G, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear MelissaCandfamily, We applaud our ladies and gentlemen who show you genuine care and service during you stay. We also empathize that part of your experience with us was not up to The Ritz-Carlton standards you have come expect. The genuine care and comfort of our guests is always our highest priority. We hope to have the opportunity to welcome... More 

Houston, Texas
1 review
Reviewed 5 days ago NEW

Your kids will fall in love with Ritz kids club and you will have to pry them out. But first you can enjoy some South Beach time. There are great restaurants near by but you will be surprised how well the pool side restaurant pulls off even tricky dishes (charred octopus, very nice). The staff is amazing!

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank FredG900
Boston
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

This my third time staying at this resort in South Beach and I love it here. We get great service from everyone and the entire staff is very helpful. The hotel is centrally located and you couldn't find a better location. Breakfast, which was included, thanks to AMERICAN Express was outstanding. My favorite server was Shirley. The room was spacious... More 

Helpful?
Thank paf6571
St. Louis
Level Contributor
105 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago

First time staying on South Beach and the Ritz Carlton made me feel like home! I truly felt relaxed and in paradise during my stay! Having an ocean front room was truly beautiful because of the views!! The Ritz Carlton is known for their service and which is why I was happy that chose staying here and can't wait to... More 

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank William S
Burlington, Massachusetts
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

My wife and I just returned from one week at the Ritz. We stayed in an ocean front Lanai suite. The suite was roomy at 1100 sq ft with avg 90's? furniture. This was the least luxurious suite I've ever stayed in. The best feature was the very large balcony running the length of the suite overlooking both the pool... More 

Helpful?
Thank Joe S
Sase G, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear Joe S, We thank you for your feedback and are disheartened to learn that your experience was not up to The Ritz-Carlton standards you have come expect. We listen very closely to our guests feedback and take note of the incidences that occurred so we can ensure a warm and welcoming experience to all. We aim to have your... More 

1 review
Reviewed 2 weeks ago via mobile

We had a great time. Jordan by the pool was especially helpful and kind. He made our visit really enjoyable. He answered all our questions about the area and even suggested some attractions to see while we were visiting. Everything was beautiful. We can't wait to come back.

Helpful?
Thank ricadiculous
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago via mobile

Checked in Nov 5, 2016. The front desk immediately advised us that the Spa was under renovation, but could accommodate massage/facials. The 1st room, we were sent to, had a view of another building & an AC roof unit to the right. We agreed to pay additional money for an "upgrade" that got us a room that overlooked the pool/partial... More 

Helpful?
1 Thank littlemiss5274
Sase G, General Manager at The Ritz-Carlton, South Beach, responded to this review

Dear littlemiss5274, We applaud the ladies and gentlemen who showed you genuine care during your stay. We also empathize that your experience was not up to The Ritz-Carlton standards you have come expect. We're looking into all the situations that occurred - so thank you again for your thorough review of your stay with us so we can improve on... More 

Miami, Florida
2 reviews
Reviewed 2 weeks ago via mobile

Peter Martinez, our beach attendant, was delightful! He arranged our chairs, tables, and beach bed cabana, and was so attentive! Thanks for making my birthday at the beach so pleasant and enjoyable! Liam and Martin were also quite attentive and helpful!

Helpful?
Thank jaMIA20

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Dilido Beach Club
Dilido Beach Club
Cuisines: Seafood, American, Bar, International, Pub
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Ritz-Carlton, South Beach

Address: 1 Lincoln Road, Miami Beach, FL 33139-2000
Region: United States > Florida > Miami Beach > City Center
Price Range: £288 - £1,008 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, South Beach 4.5*
Number of rooms: 375
Reservation Options:
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Also Known As:
Ritz-Carlton South Beach Hotel Miami Beach
Ritz Miami Beach
Miami Beach Ritz-Carlton
The Ritz-Carlton, South Beach Miami Beach, Florida
Hotel Style:
#13 Family Hotel in Miami Beach
#13 Spa Hotel in Miami Beach
#20 Luxury Hotel in Miami Beach
#20 Romantic Hotel in Miami Beach
#21 On the Beach Hotel in Miami Beach
#33 Business Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, South Beach staff and other travellers.
38 questions
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See all questions (38)

Questions? Get answers from The Ritz-Carlton, South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea-view recommended - but more expensive”
 of 5 bubbles Jon_Whycer, 1 Dec 2016 | Read review
“Be sure to ask for a room that DOES NOT CONNECT to another room - you hear everything, even at normal voice levels, in the adjacent room.”
 of 5 bubbles MelissaCandfamily, 29 Nov 2016 | Read review
“We had wall room view ... please choose balcony and ocean view”
 of 5 bubbles cleder2016, 13 Nov 2016 | Read review
“Always get a room with ocean view, balcony and at the club level and club access.”
 of 5 bubbles metamorphosismedspaa, 8 Nov 2016 | Read review
“Concierge level”
 of 5 bubbles 562craigv, 1 Nov 2016 | Read review
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