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The Palms Hotel & Spa

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1 room 2 adults 0 children
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The Palms Hotel & Spa
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2,435 Reviews from our TripAdvisor Community

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Showing 1,506: English reviews
Newcastle upon Tyne, United Kingdom
Reviewed 25 June 2014

Spent 6 nights at this hotel in June 14 . Initially had a room where someone had smoked a cigar in , but management changed us first opportunity with apologies, it is a no smoking hotel after all. First room was also supposed to be a sea view but could not see the sea past the palm trees or through...

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1Thank PSM51
New York
Reviewed 22 June 2014

We JUST checked in, 6/22, to our "Oceanfrront" room which overlooks about 600' of rooftops, THE WINDOWS DO NOT OPEN. When I called the front desk a smug person named Fibio told me there are no rooms in this with balconies or windows that open. The room smells creepy, not surprising as it is essentially a tomb. We checked out...

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4Thank NewYorkWaterGirl
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear NewYorkWaterGirl, I regret that this was your experience and I am disappointed to hear that you chose to depart early, as we would have loved the opportunity to find the perfect room for you. Our windows do not open so that we can ensure comfortable humidity levels and comply with our zero mold tolerance in the hotel rooms, as...

Middletown, Connecticut
Reviewed 21 June 2014

My husband and I stayed here for a kid-free weekend getaway. The hotel is beautiful. Very tasteful decor and the grounds are lovely. The hotel staff was very accommodating and pleasant. The restaurant is a must. The food was amazing and the service was wonderful. The spa was also very nice. We had a couples massage that was very enjoyable--especially...

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Thank CTHeather
Alma C, Manager at The Palms Hotel & Spa, responded to this review

Dear C THeather, It was a pleasure to have you as our recent guests at The Palms Hotel & Spa. Thank you for taking the time to review our hotel and much appreciation for your kind words regarding our staff, hotel grounds, Essensia Restaurant and Aveda Spa. I am glad to read that you enjoyed our gym. We recently installed...

Minneapolis, Minnesota
Reviewed 20 June 2014

Beautiful outdoor property: private pool and beach with lounge chairs, poolside bar, live parrots. Tastefully decorated guest rooms with comfortable beds. However, rooms were not very soundproof. We could hear every conversation that occurred in the hallway outside of our room. Valet parking costs $35/night. All poolside bar/restaurant bills include an automatic 18% tip.

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4Thank Penelope_Pitstop_13
Fairfield, CT
Reviewed 19 June 2014

The Palms surpassed our expectations. We were able to check-in early into an oceanfront room with an incredible view and the room was tastefully decorated. There were these lamps filled with shells, a picture on the wall of a tropical flower and a light switch on the wall to illuminate it. We had 2 small bathrooms, a sink in each...

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1Thank Tom and Linda C
Miami, Florida
Reviewed 19 June 2014

Luxurious, contemporary-colonial style in a laid back, unpretentious ambiance. My daughter and I arrived early and waited on the terrace for our room to be ready. Someone from the front desk came outside to find us and bring us the key- what a warm welcome! The room is tastefully furnished and decorated. The beds are super comfy. Shower and toilet...

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1Thank Gaia-Yin
Southold, New York
Reviewed 18 June 2014

I celebrated a 50th birthday here with some awesome friends and had an outstanding stay! The rooms and grounds were clean and beautiful. The pool , beach and food were excellent. We have been to South Beach many times and have stayed more South, where it is much busier. Even with all of construction going on, it was a pleasure....

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1Thank chris m
New York City, New York
Reviewed 9 June 2014

The Hotel is a jewel box – has the feel of an intimate Inn combined with all the hotel / spa / resort options & services looked for while on a beach front resort vacation. The design, décor, landscaping & lighting of the hotel building is terrific & housekeeping keeps it impeccable - Same goes for the pool & the...

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3Thank Susan D
London, United Kingdom
Reviewed 9 June 2014

On arrival we were upgraded without any prompting. The ocean view (upper floor) room was absolutely amazing. The hotel is extremely slick in providing a great service without being a hassle to guests. All the services are clearly presented and available for usage during the stay. We had a lovely bar meal on the first night and enjoyed the beach...

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Thank benjamin s
Dubai, United Arab Emirates
Reviewed 7 June 2014

Great hotel to relax in. I stayed 5days there, the good service, greenery and great location did it for me. The breakfast is fantastic, staff are friendly and the rooms are big and clean. I am definitely staying there Again.

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2Thank Hady O

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Let us welcome you with genuine service and laid-back sophistication at our serene oceanfront resort, set in the heart of Miami Beach. Soul-reviving AVEDA spa experiences, natural gourmet cuisine at Essensia and newly renovated rooms, all inspired by the beautiful nature surrounding our sanctuary. Discover Miami Beach’s award-winning independent beach resort. ... more   less 

Additional Information about The Palms Hotel & Spa

Address: 3025 Collins Avenue, Miami Beach, FL 33140-4106
Region: United States > Florida > Miami Beach
Price Range: £173 - £370 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Palms Hotel & Spa 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
The Palms Hotel And Spa
The Palms Hotel Miami Beach
Palms Hotel Miami Beach
Palms South Beach
The Palms South Beach
Miami The Palms
Palms Miami
The Palms Hotel & Spa Miami Beach, Florida
Hotel Style:
#16 Spa Hotel in Miami Beach
#24 Luxury Hotel in Miami Beach
#26 Business Hotel in Miami Beach
#28 Romantic Hotel in Miami Beach
#29 On the Beach Hotel in Miami Beach
#34 Family Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Palms Hotel & Spa staff and other travellers.
71 questions
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Questions? Get answers from The Palms Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get an Oceanview and if you are bringing the kids ask for the family suite”
  • AVEDA products in the bathroom- woot! woot!
  • Super comfy beds and the rooms were spotless. Also, loved the turn down service
  • A lovely treat from the hotel
  • Can't beat the view
339amberm, 25 Apr 2017 | Read review
“We where happy with our Garden view room away from the elevator. We could see the grounds and like the value in selecting the lower floor.”
Janymom, 22 Apr 2017 | Read review
“Sea view room is 50 USD more expensive, which I don't think is worth paying for. City view was nice, and, I believe, is much quieter.”
angren, 20 Apr 2017 | Read review
“we requested an upgraded room and got it.”
gwayland2017, 5 Apr 2017 | Read review
“Sea view is a must”
2468mag, 31 Mar 2017 | Read review
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