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Small bedrooms, room service either leaves 2 towels if there is 4 people doesnt do the beds, at the pool they cut the palms and all the leaves were falling on people relaxing. I do not recommend this hotel to anyone.
My wife and I originally booked this hotel for 2 days, we eventually extended it to 8 days. We arrived early and were checked into a room immediately without any problems and no fee for the early check in. This is an absolutely perfect place...More
2 Thank veterantravellor
Response from Edward G, General Manager at Crystal Beach Suites Oceanfront HotelResponded 23 December 2017
We appreciate very much your excellent review of our hotel and of our staff. We hope that you will come back again very soon to stay with us. We are so glad that you had a great experience and that you took the time to...More
After running into a small desk issue, the night clerk was able to correct the problem and get my keys to my room. My stay has been very comfortable and enjoyable. People on staff have been very friendly, especially Xavier Ramos and Guillermo Arroyo. I...More
Response from Edward G, General Manager at Crystal Beach Suites Oceanfront HotelResponded 2 weeks ago
Sorry to hear about your family emergency and that you had to leave earlier than you planned. However, I am very glad to hear that you had a comfortable and enjoyable stay and that the front desk representatives made you feel warm and welcome. Hope...More
Worst experience ever. After driving 13 hours to vacation with our 2 daughters we went to check in to our room we'd booked and paid in full for 3 months ago. Front desk clerk prints a piece of paper and says how would you like...More
2 Thank Stephen G
Response from Edward G, General Manager at Crystal Beach Suites Oceanfront HotelResponded 3 weeks ago
For the purpose of clarifying this review for other guests: Information relating to additional person fees is posted on all travel websites and on our hotel website. It is also posted at our front desk and on the guest registration card that requires a guest...More
Was last minute trip with family. Price was great place is beautiful rooms are very updated and clean. Close to beach friendly service. Definitely recommend it. No complaints. We will be back for another stay
Thank Teresa r
Response from Edward G, General Manager at Crystal Beach Suites Oceanfront HotelResponded 13 July 2018
Thanks for taking the time to write a nice review. We hope you will come back soon.
Response from Edward G | Property representative |
Sorry, we do not offer any transportation. Upon your arrival to the airport you can take a taxi which will cost around $40.00 or you can take the Supershuttle which will cost around $20.00 per person. Uber and Lyft are also... More
Sorry, we do not offer any transportation. Upon your arrival to the airport you can take a taxi which will cost around $40.00 or you can take the Supershuttle which will cost around $20.00 per person. Uber and Lyft are also available.