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Courtyard Naples

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#29 of 59 Hotels in Naples
Certificate of Excellence
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402 Reviews from our TripAdvisor Community

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Showing 363: English reviews
usa
Reviewed 2 days ago NEW

Well Run and Managed with a Starbucks lounge with free news papers and large TV area clean and upscale with great staff in Naples close to downtown Good for Tourists and Business travel I have coffee here and read the paper I stayed here with my wife while waiting for my condo renovations I recommend Family and Friends stay here

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Helpful?
Thank fstop10
Bill B, General Manager at Courtyard Naples, responded to this review

fstop10, I really want to thank you for taking a moment to let us know about your experience here at the Courtyard by Marriott Naples. It's a great way for us to start the day by sharing positive feedback with the rest of the team. It helps to reinforce that what our staff does, day in and day out, is...

Terre Haute, Indiana
Reviewed 6 days ago NEWvia mobile

The hotel gave me and my business colleagues the last 3 rooms upon our late check-in, which is what the staff said to us apologetically. I had booked the rooms for 3 days a month prior, and as a gold member, expected to have a nice room that was held upon my reservation. I received the handicap room and although...

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Helpful?
Thank Karen O
Bill B, General Manager at Courtyard Naples, responded to this review

Karen O, From reading your feedback, we wholeheartedly agree, this isn't the kind of quality you'd expect from any Marriott. Whether you are occupying the first room available, or the last on a daily basis, the room should meet your overall preferences, be clean, smell fresh and you should have an overall enjoyable stay. We know that you have other...

Derbyshire, United Kingdom
Reviewed 4 weeks ago

A great greeting at reception and they took pity on our load of luggage, so were offered a ground floor room with 2double beds .. So convenient for the necessary re-packing exercise! We have previously travelled out to a restaurant such as Carrabas , but this time,as we were a little jaded, we went to the Hotel Bistro. This was...

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Helpful?
Thank Stephen H
Bill B, General Manager at Courtyard Naples, responded to this review

Stephen H, I can't believe that we missed responding to such a great review in a timely fashion. My sincerest apologies! Britney is most certainly one of many great team members here at the hotel. I'm so glad to see what a great impression she made and I'm even happier to be able to share this with her. We hope...

Reviewed 4 weeks ago

The Place was renovated and cleaned up. Serving area ok with friendly serving lady. The lobby / check in was extraorinary friendly and helpful, and also on the check out, we were well informed of the area, membership in Mariott, other possible hotels on the tour, and lokal history. The rooms were not exelent, with dirty carpets on floor, and...

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Helpful?
Thank Bjorn F
Bill B, General Manager at Courtyard Naples, responded to this review

Bjorn, We really appreciate that you took the time to let us know about your stay with us. You're feedback is important in determining where we need to re-focus as we move into the new year. Yes, we are really happy to be able to show off the recent upgrades to our hotel, including beautiful tile throughout the public space....

Northampton, Massachusetts
Reviewed 15 December 2016

Well-located Courtyard on Tamiami Trail, a couple miles north of downtown. That said, this is an old, old building rebadged as a Courtyard. Remodeled lobby to Courtyard's new motif still seemed tired. The room air conditioner was ancient. Rebranded hotels should go all the way with a remodel, or just don't make the commitment at all. The bathroom was awkwardly...

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Helpful?
Thank SkyKingBoston
Bill B, General Manager at Courtyard Naples, responded to this review

SkyKingBoston, Thank you for staying with us and for providing such a well written review of our hotel. We can tell that you're a seasoned traveler, and you opinion carries a lot of weight with us. As the hotel has recently changed both ownership and management, we're excited to let you know that there are big changes coming in 2017....

A TripAdvisor Member
Level Contributor
25 reviews
3 hotel reviews
1 helpful vote
Reviewed 8 December 2016 via mobile

The entire staff embodies the spirit of hospitality at this hotel. It's been a long time since I've had this type of experience consistently at any hotel. Thank you!!! The Marriott team should be proud of you.

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Helpful?
Thank A TripAdvisor Member
Bill B, General Manager at Courtyard Naples, responded to this review

Wow! Thanks so much for letting us know about your positive impressions of the hotel and it's team! We are so happy to see that you enjoyed your stay and one of our greatest amenities, our staff! We hope you have a pleasant and safe holiday this year and look forward to being able to serve you again some time...

Reviewed 29 November 2016 via mobile

During my stay at the Courtyard Marriott in Naples I spent the evening watching Basketball at the Bar. The Bartender Brittney was awesome hostess, her suggestions on what to eat and drink spot on. Our conversation was interesting and helped me pass what would have been an otherwise boring evening.

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Thank Jay D
Bill B, General Manager at Courtyard Naples, responded to this review

Jay, We really appreciate that you took the time to recognize Brittney for everything she does. She's a true asset to our hotel so it's great when we can share comments such as yours with the team. We hope to see you again in the future! Sincerely, Bill Birdsall General Manager

Reviewed 26 November 2016 via mobile

Our stay was amazing especially with the front desk crew as well as the bartending staff. I would totally stay here again more than any other Marriott courtyard that I've stayed with in the past! This hotel is all about customer service! Specifically, Vanessa knew a lot about the area and Brittany was very personable and accommodating when it came...

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Helpful?
Thank Jim O
Bill B, General Manager at Courtyard Naples, responded to this review

Jim, Thanks again for staying with us and taking the time to acknowledge both Britney and Vanessa. They are both very important members of our team here and we are so thankful that they helped make your stay with us a memorable one. Our greatest strength is our employees and our best amenity by far is the customer service they...

Chicago, Illinois
Reviewed 26 November 2016

We had an amazing experience at the Courtyard Naples. Britney and Vanessa were especially helpful during our stay. They went above and beyond in making us feel like were at home rather than at a hotel. Highly recommend this hotel. The atmosphere is great and the service is outstanding. Bilyana and Jim Olsen

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Helpful?
Thank Bilyana Y
Bill B, General Manager at Courtyard Naples, responded to this review

Bilyana, It means a lot that you took the time to recognize both Britney and Vanessa. We're so happy to see that they both made a difference in your stay with us here. We hope to see you both again sometime soon! Sincerely, Bill Birdsall General Manager

Reviewed 25 November 2016

The room was comfortable. The fitness center included adequate equipment, towels and free headphones. The pool was well maintained and was not busy the mornings we were there. Pool towels were offered at the front desk. Free computers with printing capability and daily newspapers were available in the lobby. Now for the negatives. The room literature said that free coffee...

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Helpful?
Thank 220cherylc
Bill B, General Manager at Courtyard Naples, responded to this review

220cherylc, Thanks so much for staying with us and for taking the time to let us know about your experience. I apologize about the incorrect literature in the guestrooms and will look into that immediately. This hotel has proudly served Starbucks coffee for many years now, so your guestroom directory must have be quite out of date and we apologize....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Its' a new stay at one of the most inviting, newly renovated hotels in Naples, FL, the Courtyard by Marriott. Beautiful beaches, fantastic golf courses, specialty shopping, and a vibrant cultural scene make Naples a wonderful world of its own. Close to Naples' pristine beaches, the Courtyard offers easy access to a variety of attractions. For the business traveler, this hotel offers spacious rooms smartly appointed with full-size work desks, complimentary high-speed Internet, flat-screen TVs and in-room coffee service. Nature lovers will appreciate the short driving distance to the Everglades, the Naples Zoo, and many sanctuaries and preserves. For the shoppers who can't resist the urge to splurge, you will love Naples' unique boutiques, intriguing shops and grand shopping centers. Whether you visit Naples for business or pleasure, be sure to choose Courtyard Naples, the finest of hotels in Naples, Florida. ... more   less 

Additional Information about Courtyard Naples

Address: 3250 US 41 North, Naples, FL 34103
Region: United States > Florida > Southwest Gulf Coast > Naples > Moorings
Price Range: £89 - £243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Naples 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Courtyard Naples Hotel Naples
Naples Marriott
Naples Courtyard
Courtyard Naples Florida
Hotel Style:
#12 Business Hotel in Naples
#22 Family Hotel in Naples
#27 Romantic Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Naples staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms appear to be very good. Quiet - no street noise”
 of 5 bubbles O5579ACjimd, 26 Oct 2016 | Read review
“Watch the toilet!”
 of 5 bubbles toxicacc, 15 Jul 2016 | Read review
“non balcony has a couch and is bigger, with better view.”
 of 5 bubbles tupgirl88, 13 Jul 2016 | Read review
“Rooms on the East side of the hotel are furthest from the road”
 of 5 bubbles koh256, 18 Apr 2016 | Read review
“Just request what you'd like. All rooms and room locations are great!”
 of 5 bubbles I7567ZFmaryb, 20 Mar 2016 | Read review
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