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Sheraton Vistana Resort - Lake Buena Vista

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#58 of 333 Hotels in Orlando
Certificate of Excellence
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Sheraton Vistana Resort - Lake Buena Vista
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5,735 Reviews from our TripAdvisor Community

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Showing 4,507: English reviews
Portland, Oregon, United States
Reviewed 2 days ago NEW

As a long standing elite SPG member, I try to stay at Starwood properties whenever possible. The reviews were all favorable - and in many instances glowing. I was looking for my wife, our 6-year old and my mother (who has pretty significant disabilities). In our previous visit to the Magic Kingdom, we stayed on the Disney property and were...

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Helpful?
Thank Wayne C
Kathleen, Georgia
Reviewed 2 days ago NEW

Great stay, clean rooms, and great location. No complaints at all. If we head back to Orlando, we will try and get this same resort. The value was excellent, so glad I was referred to use AF Vacation Club.

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Thank mike42austin
Reviewed 4 days ago NEW

We were afforded our first stay at this property by way of a honeymoon gift from our good friends and owners at the time. The experience was fantastic! As a guest on the property we were required to attend the 90 minute presentation, which was well done and ultimately led to us becoming members. Since then we've enjoyed numerous family...

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Helpful?
Thank Ronald C
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Many thanks for taking the time to write and share your wonderful expressions and views of the Sheraton Vistana Resort. We appreciate your loyalty to the property and we thank you for this great recommendation and praises on the property. Your kind comments were already escalated to our Marketing and Sales Team for the impression and service delivered. It was...

Ellicott City, Maryland
Reviewed 4 days ago NEW

The photos on the website show updated rooms, and management stated all rooms had been updated. Yet, our room was outdated. The kitchen items were very worn (pots, pans, etc). Some items were missing (pot holder, etc). The microwave even had a crack in the door. We noticed it when the liquid from our food dripped right out of the...

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Helpful?
Thank latkwat13
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Thank you for taking the time to write and share your comments and concerns with Trip Advisor. We thank you also for selecting the Sheraton Vistana Resort. Please accept our most humble apologies for the villa issues, and lack of service/follow up, etc. This is not the typical service we provide nor offer and we are very disappointed also. Your...

Reviewed 4 days ago NEWvia mobile

It was a perfect getaway with friends. Clean and spacious. They take care of everything before our arrival and helped us with the check in even if I was not there as the reservation was under my name. Thank you for everything, the hotel was part of our perfect and magical vacations!!

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Helpful?
Thank Beckcz
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for taking the time to write and share your wonderful experience at the Sheraton Vistana Resort. We are glad you have arrived here safely, and we appreciate your kind accolades for the villa, amenities, service and ambiance. We are proud of our caring and personable Teams, who makes the difference, we invite you to come back soon...

Auburn, Washington
Reviewed 5 days ago NEW

Context: We stayed for 5 nights as part of Starpoint night+flight redemption. Good: Large unit. The resort has wide breadth of amenities; from variety of restaurants, pools, well manicured grounds, sports courts, activities, and deli/convenience store. Bad: We arrived on a red-eye from the West Coast. We called in and conveyed our situation. Our plan was to rest first day...

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Helpful?
Thank r0m8470
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Many thanks for the taking the time to write and express your concerns and views, surrounding your recent vacation at the Sheraton Vistana Resort, a timeshare vacation ownership property. We are very sorry to learn that our team did not explain that the villas are not ready until 4pm. Yes, you can arrive early at the resort, ensure accuracy of...

Reviewed 6 days ago NEW

The villas are very nice. We arrived at midnight and were a little upset that we were haggled about going to a timeshare meeting the next day. Other than that, the facilities are very nice and rooms are great.

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Helpful?
Thank Mark D
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for taking the time to write and share your praises and concerns at the Sheraton Vistana Resort. We are glad you have arrived here safely, and sorry to learn about your experience during your check in at midnight. We understand how tired and exhausted you were and express our apologies for any inconvenience. It is not our...

Gainesville, Virginia, United States
Reviewed 1 week ago NEW

Our villa was well appointed with spacious living room (and queen size sleeper sofa) and beautiful master suite and guest bedroom that has 2 full/queen beds. So many villa amenities. Nice full size kitchen. Our villa comfortably sleeps 8. Things to do and things to see on property. Close to Disney and Universal Studios (our favorites) and other attractions. We...

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Helpful?
Thank Mitzi L
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

Many thanks for taking the time to write and share your experience at the Sheraton Vistana Resort. We thank you for your loyalty to return year after year, and we appreciate the kind accolades shared for the accommodation, amenities and activities. We are glad to know that you enjoyed your stay, and had fun. Looking forward to host you again....

Churchville
Reviewed 1 week ago via mobile

We have been timeshare owners here for many years. Although I haven't stayed here for a few years, I am always happy to return! Staff is friendly and accommodating and the resort is kept in good condition. Villas are clean and comfortable.

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Thank RoadtripperColl
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for selecting the Sheraton Vistana Resort, your home resort! We are glad you have arrived here safely, and appreciate the kind accolades for our Team Members who met your expectations. At the Sheraton, our goal is to ensure our owners feel special, safe and comfortable. We look forward to welcome you and serve you for many years...

Grand Rapids, Michigan
Reviewed 1 week ago

This is a nice time share for families. We enjoyed our stay and there is a lot to do with lots of different pools etc. It is an older property so it doesn't have newer amenities and it looks tired in spots. They have updated a lot of places. Front desk is ok. That is why the 4 star not...

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Helpful?
Thank bferrick974
das51, Guest Relations Manager at Sheraton Vistana Resort - Lake Buena Vista, responded to this review

We thank you for taking the time to write and share your impressions of the Sheraton Vistana Resort. We are glad you arrived here safely. Your valuable comments have been escalated to the Management Team for awareness. Please share how best we can improve our Front Office Welcome Experience for you, by completing our Survey coming to you via email....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Each villa features like-home amenities and special touches, such as fully-equipped kitchens, washers and dryers, separate living and dining areas, and complimentary Wi-Fi. The resort is close to theme parks, exceptional golf and world-famous beaches. ... more   less 

Additional Information about Sheraton Vistana Resort - Lake Buena Vista

Address: 8800 Vistana Centre Drive, Orlando, FL 32821-6353
Region: United States > Florida > Central Florida > Orlando
Price Range: £103 - £284 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Vistana Resort - Lake Buena Vista 3.5*
Number of rooms: 1682
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Priceline, Travelocity and Starwood so you can book your Sheraton Vistana Resort - Lake Buena Vista reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Orlando
Sheraton Vistana Orlando
Vistana Resort Orlando
Sheraton Vistana Resort - Lake Buena Vista Orlando, Florida
Sheraton Vistana Resort Florida
Sheraton Vistana Resort Orlando Florida
Orlando Sheraton
Sheraton Vistana Florida
Sheratons Vistana Resort
Hotel Style:
#2 Green Hotel in Orlando
#45 Family Hotel in Orlando
#50 Romantic Hotel in Orlando
#95 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Vistana Resort - Lake Buena Vista staff and other travellers.
354 questions
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Questions? Get answers from Sheraton Vistana Resort - Lake Buena Vista staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a two bedroom/bath villa. It is worth it over the standard villas.”
 of 5 bubbles waynec578, 8 Dec 2016 | Read review
“Ask for Cascades units - they are the newest grouping.”
 of 5 bubbles r0m8470, 5 Dec 2016 | Read review
“2nd floor better than ground level”
 of 5 bubbles 66SusanS, 25 Nov 2016 | Read review
“There are no elevators, so if you have trouble with stairs, make sure you're not in a third floor room.”
 of 5 bubbles JackiKC, 23 Nov 2016 | Read review
“Each room is close to different amenities..”
 of 5 bubbles HypnoWarrior, 23 Nov 2016 | Read review
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