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Holiday Inn & Suites Across from Universal Orlando

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Holiday Inn & Suites Across from Universal Orlando
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1,937 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn & Suites Across from Universal Orlando
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Showing 1,253: English reviews
Tadworth, United Kingdom
Reviewed 24 July 2015

I cannot fault this hotel it has everything you need. Spacious rooms cleaned every day even towels are replaced daily! Friendly staff who really cant do enough to help you. 24 hour Reception, laundry and Gym. Free yes FREE safety deposit boxes, fantastic FREE Aircon. Well placed for universal either a 20 minute walk or a free shuttle service. Modern...

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Helpful?
5Thank Steve H
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We are pleased to hear you were comfortable and enjoyed the accommodations during your stay. Thank you for mentioning that our friendly staff made such a positive impression on you. We look forward to your return.

Bloomingdale, Illinois
Reviewed 22 July 2015

My wife and I were looking for an affordable hotel to stay at while visiting Universal Studios. For the price this hotel was great. Our room was huge!!! Our room also was clean and had white bedding (a must for us). It had a free shuttle to take you across the street to the entrance of Universal Studios. We ended...

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Helpful?
1Thank NAB050815
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for your feedback! We are so happy that you had a great time while staying with us. We look forward to having visit with us again during your next trip to Orlando!

brinnington stockport
Reviewed 20 July 2015 via mobile

We stay at holiday Inn suites universal so we was a 15 min walk to there, the hotel was fantastic, clean and comfortable, the staff was very polite and helpful with advice any time of the day.when we wasn't at universal or on our trips we could the i-ride trolley outside the hotel and go straight onto the main stretch...

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Helpful?
1Thank jean h
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We are happy to hear you had a great time. Thank you so much for sharing your great experience. Please come back and stay with us again.

Reviewed 20 July 2015 via mobile

Do not stay here. The lobby may seem fine, but the hallways and rooms are dimly lit, empty and creepy. My lamps did not work and the bathroom lights were dark and also dim. The carpets are not clean, and the manager was not accommodating whatsoever! Do not stay with them!

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2Thank minikish77
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for your feedback. We sincerely apologize that your most recent stay with us was not enjoyable. Your feedback is most valuable to us, as we take every opportunity to continuously improve our physical conditions, services and associates performances. We look forward to a earning a second chance to show you how making positive memorable stay experiences is what...

Zurich, Switzerland
Reviewed 19 July 2015

The only plus of this hotel: location. Lets see the downside: Check in was kind of ok. When we had a question about the bus to Universal the guy at the desk was really rude. Same during another 3-4 contacts with several employees. At Check-out, the lady wasn't able to give us a receipt because we booked on the internet...

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Helpful?
1Thank IroMac
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We thank you for writing about your experience at our hotel. We are disappointed with ourselves to read that we didn't meet your expectations. We certainly appreciate your feedback as it is most important to us to identify areas of continuous improvement which helps to ensure future stays are more comfortable. We do hope you give us another opportunity to...

Lexington
Reviewed 19 July 2015

We had a nice stay at this hotel this past week. Our room was very nice and enjoyable. The staff was nice as well. Don't plan on using the Wifi. None of us could connect to the wireless internet. It was beyond bad. The cable TV in the living room didn't pick up but three channels, but the bedrooms did...

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Helpful?
Thank hbca4
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for taking the time to write your review for our future guests to read. We are especially happy to read that you found your room was very nice and enjoyable, as well as our staff. Our employees strive to deliver the best possible service and go beyond meeting guest’s expectation. We are so sorry to hear about the...

Reviewed 19 July 2015 via mobile

Me and my boyfriend have recently got back from a trip to Orlando. Oh boy...What a holiday! We had crammed a million and one activities into our trip including the ultimate Disney park tickets and 14 day Universal tickets, skydiving, Gatorland, shopping, dining, evening shows...Oh boy..we tried to do it all! The main reason that telling you this, is that...

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4Thank SophieAnnelise
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We appreciate you taking the time to write and share such a wonderful review. We are thrilled that you enjoyed your stay. It is great that you noticed we offer the perfect place to stay for visiting Universal, or any of the other fun Orlando attractions. We hope to welcome you back again very soon.

Limerick
Reviewed 17 July 2015

We have just returned from 2 weeks at this hotel. Ourselves and 4 children ages from 7 to 15. Most of the staff, especially Kanika, were extremely pleasant and helpful. The rooms are spacious (we were on the third floor) and we had minimal noise. The housekeeping is exceptional with fresh towels and supplies daily - the cleaning lady was...

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9Thank MARCY100Limerick
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you so much for sharing your recent stay experience. Thank you for mentioning that we are a very nice hotel and very family friendly. We hope to welcome you back again very soon.

Chicago, Illinois
Reviewed 16 July 2015 via mobile

My boyfriend and I stayed here for 3 nights in July. We choose this location because of how close it was to universal and they offered a shuttle service, however we were not impressed. We got to the hotel around 11am and our plans were to visit Seaworld the day we arrived and were told there was a shuttle from...

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1Thank sanderson016
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

We are disappointed with ourselves to read that you didn't enjoy your stay with us. We appreciate your comments and will use them to help our team continually provide an excellent experience for our future guests.

lebanon
Reviewed 16 July 2015 via mobile

We wanted to spend 1 day at the universal studios which was only 5 minutes far from the hotel but we had to take our important and expensive stuff with us to the universal studios because they don't have a safe in their rooms and the safe they have at the reception was full.

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Thank lunaelbatal
D_Hall_Operations, Manager at Holiday Inn & Suites Across from Universal Orlando, responded to this review

Thank you for spending your time with us. We appreciate hearing from our guests and are extremely sorry all of our safes were in use. We look forward to having you stay with us again next time you are in the Orlando area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Holiday Inn & Suites across from Universal Orlando is located in the heart of Central Florida's exciting attractions, convention and shopping area. Visit our recently renovated hotel just across the street from the Universal Orlando Resort. Our property features a variety of room types to fit any traveler's needs from Deluxe Guest Rooms with two double beds or a king size bed, and spacious One or Two-Bedroom Suites with nicely equipped kitchenette including microwave and refrigerator. Must be at least 21 to stay. Fabulous amenities to enhance your visit to Orlando such as Game Room, Gift Shop, Guest Laundry Facilities and Valet Service, Fitness Center, Business Center, Outdoor Heated Pool and Kids Splash Zone and the Destination Universal Guest Services Desk with discount attraction tickets to Universal Studios, Islands of Adventure, Sea World and Wet n' Wild. Complimentary Limited Scheduled transportation to Universal Orlando, Sea World and Wet n' Wild. Shuttle transportation schedule subject to change seasonally, service provided through the Destination Universal Guest Services Desk, advance reservations required. TGI Friday's Restaurant on-property serving Breakfast Buffet, Lunch and Dinner, Bar offers Happy Hour daily. TGI Friday's also serving room service. Banquet/Meeting facilities feature 12,000 sq. ft. of flexible function space including 6,500 square foot ballroom and 8 break out rooms. Our experienced team will make your stay or event with us special. ... more   less 

Additional Information about Holiday Inn & Suites Across from Universal Orlando

Address: 5905 Kirkman Road, Orlando, FL 32819-7925
Region: United States > Florida > Central Florida > Orlando
Price Range: £84 - £196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Across from Universal Orlando 3*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline and IHG so you can book your Holiday Inn & Suites Across from Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn & Suites Main Gate To Universal Orlando Hotel Orlando
Holiday Inn And Suites Main Gate To Universal Orlando
Holiday Inn Orlando
Holiday Inn & Suites Across From Universal Orlando Florida
Hotel Style:
#147 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Across from Universal Orlando staff and other travellers.
164 questions
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Pickering, United Kingdom
10 months ago
Leeds, United Kingdom
1 month ago
Derbyshire, United Kingdom

See all questions (164)

Questions? Get answers from Holiday Inn & Suites Across from Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have not seen a good room.”
 of 5 bubbles busytraveler2015, 19 Mar 2017 | Read review
“We were on the second floor facing away from Kirkman and it was super quiet.”
 of 5 bubbles Y2567LRbrianm, 13 Mar 2017 | Read review
“Request higher floors to enjoy the view of Universal Studio”
  • Bedroom with Two touble bed
  • Living room attached with Kitchen
  • Living room
 of 5 bubbles 345augustinec, 7 Mar 2017 | Read review
“The odd numbered rooms about the 20's all have a slight view of Universal”
  • In-bedroom television and storage
  • Separate sink area
  • Double beds
  • Nice to have kitchenette
  • A view of Universal (room 741)
 of 5 bubbles AngeloS160, 2 Mar 2017 | Read review
“If you are staying here book your shuttle to the park well in advance.”
 of 5 bubbles jlyna14, 21 Feb 2017 | Read review
5 of 5