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The Florida Hotel & Conference Center, BW Premier Collection

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#11 of 333 Hotels in Orlando
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The Florida Hotel & Conference Center, BW Premier Collection
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5,081 Reviews from our TripAdvisor Community

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Showing 4,600: English reviews
Kent,UK
Reviewed 2 days ago NEW

I am cabin crew and stay at this hotel regularly. The rooms are clean comfortable and have nice touches like the coffee machine and large refrigerator. The staff are all friendly and helpful from the front desk to the bar and waiting staff in the bar and restaurant.

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Helpful?
Thank chewmanstu
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear chewmanstu, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

sutton coldfield, west midlands UK
HOTEL’S FAVOURITE REVIEW
Reviewed 12 October 2016

We recently had a returning visit of two separate stays here. One night at the beginning of our months stay in Florida and two nights at the end. The customer service here is second to none. A special thank you to front desk manager jennifer, teralyn from reservations and joey bellman for their warm welcome and friendlness. The buffet breakfast...

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Helpful?
Thank susanj0y
About Hotel's Favourite Review
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear susanj0y, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Reviewed 2 days ago NEW

The purpose of my stay was for a business trip. The staff was very friendly beginning with the bell man helping with unloading of the vehicle. Valet parking was available but we opted to self park (they were very helpful in directing to the correct parking lot which was secured) The check in staff were very friendly and courteous. The...

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Helpful?
Thank Lisa S
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Lisa S, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Miami, Florida
Reviewed 2 days ago NEW

Very Good location and everything was great !!! This hotel is attach to the Florida Mall, a lot of stores, and great restaurants with several different food. also plenty of private parking. rooms are very large, especially the corner rooms. This will be my second time staying at this Florida Hotel.

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Helpful?
Thank shwilliams2016
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear shwilliams2016, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Barbados
Reviewed 3 days ago NEW

I always stay at this hotel when I want to do some shopping at the Florida Mall. It is so convenient to be able to go back and forth to your room from the mall. Our room was clean and the people we encountered were polite and helpful. I could hear the man in the room next to me snoring...

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Helpful?
Thank Deborah B
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Deborah B, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Reviewed 5 days ago NEW

is not good at all, Dirty, horrible, vile, disgusting. Food was horrible everywhere was dirty .filthy. looks like never been cleaned. Toilet leaks.shower leaks. Sink leaks. Avoid at all costs!!! You been warned!!!!

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Helpful?
Thank ALI A
A TripAdvisor Member
1 review
Reviewed 1 week ago NEWvia mobile

Excellent hotel located in Florida Mall and close to airport; well maintained with excellent facilities; good restaurants and bar including a Starbucks; reasonable rates given amenities. Service outstanding especially porters and valet; excellent business center

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Helpful?
Thank A TripAdvisor Member
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Orlando, Florida
Reviewed 1 week ago

our guests were very satisfied, the service was amazing, neat rooms, the property is perfect for shopping, you may find restaurants also at the property which are also very good. Katia Van was very special with us, she was always there when we needed her support.

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Helpful?
Thank reservas154
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear reservas154, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Reviewed 1 week ago

We stayed here during the Thanksgiving week for our son's soccer tournament. This ended up being a great location to attend the tournament as well do some shopping in the Mall downstairs. There are plenty of dining choices on the premises as well as around it. Check-in and Check-Out was very smooth and everybody was very friendly. Room was clean,...

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Helpful?
Thank Alex V
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Alex V, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

Maceio, AL
Reviewed 1 week ago

I like so much this hotel.Nice moments .One of the best places to stay .Nice team, nice internet an very nice place to stay.Free nice park.Florida mall is one of the best mall in orlando, nice brands and nice stores

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Helpful?
Thank Ricardo C
John L, General Manager at The Florida Hotel & Conference Center, BW Premier Collection, responded to this review

Dear Ricardo C, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

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Near The Florida Hotel & Conference Center, BW Premier Collection

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Pool
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located at The Florida Mall, the Florida Hotel and Conference Center offers amenities not available at most hotels including a Starbucks in our lobby and direct mall access. Located just minutes from the Orlando International Airport, the Orange County Convention Center, and Walt Disney World Resort, we are at the center of everything there is to do in Orlando. ... more   less 

Additional Information about The Florida Hotel & Conference Center, BW Premier Collection

Address: 1500 Sand Lake Road, Orlando, FL 32809-7081 (Formerly The Florida Hotel and Conference Center)
Region: United States > Florida > Central Florida > Orlando
Price Range: £98 - £285 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Florida Hotel & Conference Center, BW Premier Collection 3.5*
Number of rooms: 510
Reservation Options:
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Also Known As:
The Florida Hotel Orlando
Florida Hotel Orlando
Florida Mall Hotel Orlando
The Florida Hotel & Conference Center, BW Premier Collection Orlando
Hotel Style:
#1 Business Hotel in Orlando
#3 Spa Hotel in Orlando
#8 Family Hotel in Orlando
#22 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from The Florida Hotel & Conference Center, BW Premier Collection staff and other travellers.
53 questions
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Questions? Get answers from The Florida Hotel & Conference Center, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel is connected to the Florida Mall to make shopping very accessable”
 of 5 bubbles Y1148VWlisas, 5 Dec 2016 | Read review
“Any room with #12 is very good room or a corner room”
 of 5 bubbles shwilliams2016, 5 Dec 2016 | Read review
“Quite rooms”
 of 5 bubbles RicardoC689, 29 Nov 2016 | Read review
“good localization”
 of 5 bubbles vanildom455, 29 Nov 2016 | Read review
“Rooms near elevator are convenient and elevator doors in separate area so not noisy.”
 of 5 bubbles wsoviedo, 29 Nov 2016 | Read review
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