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Loews Portofino Bay Hotel at Universal Orlando

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#78 of 334 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
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Loews Portofino Bay Hotel at Universal Orlando
Loews Portofino Bay Hotel at Universal Orlando
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3,230 Reviews from our TripAdvisor Community

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Showing 2,991: English reviews
Reviewed yesterday NEWvia mobile

Carpets need to be replaced in hallways. But the room was nice. Paid for view of bay and it was blocked by a tree. We were on the farthest point from water taxi and that was very inconvenient. We would have requested to be closer to every thing had we known. The rooms are clean and well stocked But bring...

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Thank Zesta1987
Winchester, United Kingdom
Reviewed yesterday NEWvia mobile

I really like this hotel. It is the most upmarket of all the universal park hotels. It is quite a large property and has two separate pools. One with water slide etc for children. Another for adults with nice sun loungers and private cabanas (available at extra cost) The main reason to stay in a resort hotel of course is...

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Thank Redrated
Reviewed 2 days ago NEWvia mobile

Stayed here for one night with my wife for HHN26, really luxurious, staff kind and courteous, they saw it was a bday trip and arranged a card and chocolates to celebrate at no cost, replica of bay was unbelievable. Easy boat ride to universal studios every 15 minutes. Only criticism is that the coffee shop closed early do had to...

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Thank Jonathan B
Olrando
Reviewed 2 days ago NEW

I walked to all the properties at Universal during my stay. By far this and Hard Rock are the most elegant and friendly. We ate at both of these hotels. Food and service was excellent. From casual dining to more formal dinner! If you are going for the theme parks all resorts are easily walkable on beautiful landscaped, well lit...

Review collected in partnership with Loews Hotels and Resorts
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Thank Suzanne J
Ellijay, Georgia
Reviewed 3 days ago NEWvia mobile

We arrived around 10 pm to a beautiful hotel. Valet and check in were quick and easy. The room was beautiful and overlooked the pool area. There is a boat ride that takes u to both parks and city walk. Great time and loved the hotel.

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Thank CbnintheMtn
Salt Lake City, UT
Reviewed 4 days ago NEWvia mobile

We had a day to kill in Orlando and went to Universal boardwalk for lunch and then were told about this place. We took the boat from in front of hard rock café to this lovely dock area. We spent a few hours just strolling the property, visiting the gift shop, and sitting at the nice quiet outdoor dining area....

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Helpful?
Thank Heather G
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We are glad you enjoyed your visit and location. We hope we have the opportunity to welcome you back soon.

Lexington, Massachusetts, United States
Reviewed 4 days ago NEW

This is a resort where you can spend at least 4 days without leaving the resort and not feel like you've experienced everything. There's a number of restaurants and bars, 3 pools, retail stores, and more and the lobby is an enjoyable place to hang out. There's a lot of space and we never felt like the hotel was fully...

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Thank Karen M
Durham, North Carolina
Reviewed 4 days ago NEW

Stayed for a long weekend with a friend at this hotel in Jan 2017. Had a bay view double queen room. The curtains did not adequately shield us from passersby, who could look right into our room. There's no barrier like a screen between the sidewalk and our room. The curtains were unwieldy,a nd the light-tight curtains had holes in...

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Helpful?
Thank Alice M
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your feedback. We would like to talk with you about your recent stay. Please contact us at: portofinocustomerservice@loewshotels.com so that we may schedule a call at your convenience.

Reviewed 4 days ago NEW

"The fault, dear Brutus, is not in our stars, But in ourselves" In this case the fault - to the extent there is any - was not in the Portofino, but in our choice of the venue for this particular occasion. We had visited Universal several times - always with kids - and for her 60th birthday my wife decided...

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2Thank Walt A
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your kind comments about our hotel. It is feedback such as yours that helps inspire the team to excellence. We will be sure to share your comments with them and we look forward to your return visit for many birhtdays to come!

Omaha, Nebraska
Reviewed 5 days ago NEWvia mobile

We stayed 4 nights at Lowes Portofino Bay during our trip to Universal Florida. The resort was AMAZING! Check In was a bit long and anytime we went to the lobby there was a line for the front desk. I believe that is related to the level of detail the front desk staff takes when completing your check in and...

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1Thank Kristie P
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

WOW! Thank you for the stellar review! We are so happy you enjoyed a true Loews Portofino Bay Hotel experience. Our goal is always to make you feel pampered and supremely comfortable, and we appreciate you taking the time to let us know that we succeeded. We look forward to the opportunity to welcome back your family next year and...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy a luxurious escape inspired by the famed seaside village of Portofino, Italy. Perfectly appointed rooms and suites, gorgeous vistas and incredible cuisine welcome you to celebrate la dolce vita-the sweet life. Located on-site at Universal Orlando Resort, Loews Portofino Bay Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819-7880
Region: United States > Florida > Central Florida > Orlando
Price Range: £220 - £462 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
Number of rooms: 750
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Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando
Loews Portofino Bay Hotel At Universal Orlando Florida
Hotel Style:
#15 Top resorts Hotel in Orlando
#16 Spa Hotel in Orlando
#17 Green Hotel in Orlando
#29 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Loews Portofino Bay Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Loews Portofino Bay Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in the East Wing overlooking the bay and the room was lovely with big floor to ceiling windows.”
 of 5 bubbles 687karenm687, 19 Jan 2017 | Read review
“Don't book a room on the ground floor”
 of 5 bubbles alicemW8120TE, 19 Jan 2017 | Read review
“The water view is worth the few extra buck IMHO.”
 of 5 bubbles 461walta, 19 Jan 2017 | Read review
“The Bay view rooms offer a fantastic view”
  • Bay view
  • King Room
 of 5 bubbles dualdeck1, 10 Jan 2017 | Read review
“If you book a club service, try to get a room close to it. Our hotel room wasn't near club service and it was a long walk to get to it.”
 of 5 bubbles BeachGal3333, 8 Jan 2017 | Read review
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