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Loews Portofino Bay Hotel at Universal Orlando

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Traveller (2152)
Room & Suite (573)
Pool & Beach (188)
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Overview
  • Excellent61%
  • Very good22%
  • Average9%
  • Poor4%
  • Terrible4%
Travellers talk about
“water taxi”(496 reviews)
“beach pool”(222 reviews)
“express pass”(420 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,763)
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1 - 5 of 4,427 reviews
Reviewed today

Excellent service, fantastic staff, easy to get to Universal on the water taxis, express access to the rides which was invaluable in getting round all the attractions. Overall - excellent hotel and holiday. Only one very small negative, I felt our room was a little...More

Review collected in partnership with Loews Hotels and Resorts
Thank lindacurnock71
Reviewed yesterday via mobile

This hotel is beautiful and went above and beyond any of our expectations. We are here celebrating my moms 60th birthday and Rose surprised us all with a gift from her and the front desk team honoring my mom! Absolutely loving this stay here at...More

Thank Kristen N
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded today

Thank you for your feedback on your recent stay. We will certainly share it with our team members, who work tirelessly to provide an exceptional experience to our valued guests. Our goal is to delight our guests with a taste of ‘la dolce vita’ –...More

Reviewed yesterday

had 6 nights at Portofino Bay. I experienced a Spa experience and every restaurant and both bars there. Very quiet, pretty and the courtyard area is great for the kids to run around and have some fun. The pool area and restaurant there was great...More

Review collected in partnership with Loews Hotels and Resorts
Thank Tina J
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded today

Thank you for sharing these comments about your stay. We are pleased to hear that you enjoyed the entire experience, from lounging by our pool, to dining in our restaurants. We hope when your travels bring you back to Orlando, we can welcome you back...More

Reviewed yesterday

The location of this hotel was fantastic - close to Universal, travel by boat to get to the gate! Room were spacious and very clean. I wasn't too keen on the shutters over the tub but I liked the idea of it. The restaurant choices...More

Thank Lisa C
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded today

Thank you for commenting about your recent stay with us. I am happy to hear that you took advantage of the many amenities the hotel offers, such as our complimentary water taxi that transports guests to and from the theme parks. We hope to see...More

Reviewed yesterday

Very friendly and great location. You do need to travel a lot around the building because of the design. I have stayed at the hard rock before and it seems all is in one place. But honestly enjoyed my stay at Portofino. The mattress deserves...More

Review collected in partnership with Loews Hotels and Resorts
Thank Lee1912
Response from LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal OrlandoResponded today

Thank you for your comments about your stay. The hotel was built to scale to the actual Portofino in Italy, which makes our Italian village spread out like the actual town. I do apologize about your mattress in your room. We value your opinion and...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$298 - US$567 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Orlando
#15 Top resorts Hotel in Orlando
#15 Green Hotel in Orlando
#25 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$298 - US$567 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Orlando
#15 Top resorts Hotel in Orlando
#15 Green Hotel in Orlando
#25 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2152)
Room & Suite (573)
Pool & Beach (188)
Dining (116)
Amenities (62)
Family and Play Areas (15)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Gemma S
24 April 2018|
Answer
Response from AlexL12345 | Reviewed this property |
Incredible but yes! there is a rate for self parking and a rate for valet parking!! and it is not cheap!
0
Votes
Gemma S
24 April 2018|
AnswerShow all 4 answers
Response from | Reviewed this property |
Yes - not sure price $20/day ish. USD.
1
Vote
Carla B
19 April 2018|
AnswerShow all 5 answers
Response from Roja | Reviewed this property |
The deluxe queen is awesome. We always stay in either a deluxe queen or spring for the club room, which is the same room but with club access. The rooms are huge.
1
Vote
Room Tips
"I would suggest West Wing for the access to pools and the boat."
Read review
"West Wing rooms are close to the beach pool and the water shuttle."
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"Water view was great"
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"Double check with multiple booking agents so you get the correct room"
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