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Loews Portofino Bay Hotel at Universal Orlando

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#77 of 334 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
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Loews Portofino Bay Hotel at Universal Orlando
Loews Portofino Bay Hotel at Universal Orlando
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3,316 Reviews from our TripAdvisor Community

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Los Angeles, California
Reviewed yesterday NEWvia mobile

I was recently at the real Portofino in Italy and it's actually quite remarkable how they have recreated the harbor to scale. It's all a facade though with the detail of the buildings painted on like a movie set. My room was decent but far from the lobby. I couldn't get anyone to answer the room service or front desk...

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Helpful?
Thank Karen D
portsmouth NH
Reviewed yesterday NEWvia mobile

I was attending a conference at Portofino Bay for work for a few days. I was immediately welcomed by staff on my arrival and luckily there was someone to help me with my luggage and to show me to my room. The hotel is very spread out and I am not sure I would have found my room without assistance!...

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Thank marje f
Vancouver, Canada
Reviewed yesterday NEW

This is a very comfortable hotel to base a visit to Universal and its don't miss Harry Potter attractions. The hotel itself is very good and their restaurants varied enough that you can stay on site. Easy access to the park, early entry and the express access meant our longest wait was under 30 minutes.

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank IanUReid
douglasville
Reviewed yesterday NEW

My wife and I just got back from a great weekend stay here that was also our 40th anniversary. the staff was very attentive to our needs .Aspecial thank youn to Rachel at the front desk,she went out of her way to really make this a great stay .We had dinner at mama dellas and ate outside ,the weather and...

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Helpful?
Thank mikemullinsbrake
La Roche-sur-Foron, France
Reviewed 2 days ago NEWvia mobile

This hôtel is really nice. The decoration helps to get on the Universal mood. The rooms are huge, recent and clean. The bed was also very great. We had the view on the lake/river that goes to Universal. The pool is massive and ideal to relax. The restaurant near the pool is really good value. And with the room comes...

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Thank XyRil
Reviewed 3 days ago NEW

Great Hotel, with the Universal Studios express pass and early admission, fast and frequent boat transport to/from the park, Portofino is great. Nice rooms for 2 adults/2 kids, nice beach pool, good restaurants. Not an inexpensive hotel but with the express pass and early admission benefit (no waiting in lines the entire weekend of jam packed rides and shows) it's...

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Helpful?
Thank ARNIEGK
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your feedback. We are happy to hear you would recommend our hotel after your experience. We are pleased you enjoyed some of the special perks of staying on-site, such as the complimentary water taxi, Express Passes and the Roman Aqueduct pool slide located at our Beach Pool. When your travels bring you back to Orlando, we hope...

Center Moriches NY
Reviewed 3 days ago NEW

we stayed for 4 nights, pool area very nice, service was exceptional . love the shuttle that takes you to the parks you can also walk along the beautiful path also. room service was excellent and we used it every day. I would recommended this highly

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Helpful?
Thank Maria M
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We are so glad you enjoyed your stay with us! Our team is dedicated to providing exceptional service to every guest and we are thrilled that you felt right at home here. We hope to welcome you back the next time your travels bring you to the Orlando area.

Reviewed 4 days ago NEW

Aundrea at the Front desk was wonderful. We stayed at the Hard Rock a few weeks ago and it was terrible. We wanted to give Universal Resorts one more chance and Portofino delivered. We had Club Level and were upgraded to the Minions Suite. Our kids loved it! Club was great, had nice offerings and was a large area to...

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Helpful?
Thank Lexxy2000
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for taking the time to review us! The Portofino Club is a wonderful way to enjoy added benefits and refreshments during your stay. Our friendly team members are dedicated to making sure you have a relaxing and memorable experience. We are glad that you enjoyed the offerings across our resort and hope that you can come back to...

Reviewed 4 days ago NEWvia mobile

Excellent property, beautifully maintained. Very friendly and accommodating staff. Clean rooms. Lots of small shops with high quality fare. Gelato shop - amazing!! Nice waterfront- peaceful place to have coffee in morning. Starbucks on property. ❤️ Town cars will take you anywhere for 25$ and to airport for 40$ 4 restaurants with very good food. Room service always on time....

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1Thank BJWeave
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your review! We are so glad your first experience at Loews Portofino Bay Hotel was a great one. We are very proud to offer such amazing benefits when you visit Universal Orlando. Unlimited Express Pass and Early Park Admission are some of the most popular benefits our on-site hotel guests enjoy. Thank you for recommending us. We...

Providence, Rhode Island
Reviewed 4 days ago NEW

This was only our second visit to Universal and our first time staying on the property. We choose Portofino Bay without ever having been there or being familiar with the the logistics of getting around, except for what we read on various reviews. We were worried about long lines and waits for transportation to and from the parks. No concerns...

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank gjr2007
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for sharing your comments. Our team members strive to provide great service to all of our guests, and its experiences like yours that confirm we are delivering on our promise. We hope you will choose to stay with us again soon. Until then, ciao!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy a luxurious escape inspired by the famed seaside village of Portofino, Italy. Perfectly appointed rooms and suites, gorgeous vistas and incredible cuisine welcome you to celebrate la dolce vita-the sweet life. Located on-site at Universal Orlando Resort, Loews Portofino Bay Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819-7880
Region: United States > Florida > Central Florida > Orlando
Price Range: £231 - £473 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
Number of rooms: 750
Reservation Options:
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Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando
Loews Portofino Bay Hotel At Universal Orlando Florida
Hotel Style:
#15 Top resorts Hotel in Orlando
#16 Spa Hotel in Orlando
#17 Green Hotel in Orlando
#29 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Loews Portofino Bay Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Loews Portofino Bay Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if possible book a waterview room on a high floor the sunset is something to see”
 of 5 bubbles mikemullinsbrake, 26 Feb 2017 | Read review
“The garden view rooms of the beach pool are great to keep an eye on kids, the bay views are nice too.”
 of 5 bubbles ARNIEGK, 24 Feb 2017 | Read review
“Harbour View 3rd Floor”
 of 5 bubbles Lexxy2000, 23 Feb 2017 | Read review
“Great location”
 of 5 bubbles Rachiepp, 19 Feb 2017 | Read review
“If you don't get the room you want when you check in, ask and they may be able to accomodate you.”
 of 5 bubbles Zedgar, 17 Feb 2017 | Read review
5 of 5