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Loews Portofino Bay Hotel at Universal Orlando

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#80 of 333 Hotels in Orlando
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Loews Portofino Bay Hotel at Universal Orlando
Loews Portofino Bay Hotel at Universal Orlando
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3,219 Reviews from our TripAdvisor Community

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Showing 2,981: English reviews
virginia
Reviewed yesterday NEWvia mobile

Overall quite nice hotel. Have stayed here with family and as a couple. Super convenient to universal making an almost stressless theme park experience. The express passes are nice as well. I liked the villa wing better than the east wing. The food choices are passable but not too exciting. Would stay again

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Helpful?
Thank traveldaddy_8
Los Angeles, California
Reviewed yesterday NEWvia mobile

We were in Orlando for the holidays and we stayed at Loews Portofino on the last leg of our trip. The hotel was beautiful ! The room was gorgeous . I requested for the top floor with a balcony and it was granted. Our balcony was huge facing the bay. My son picked this place because of the pool and...

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Thank agxrodriguez
Zurich, Switzerland
Reviewed 2 days ago NEWvia mobile

The Portofino Bay Hotel is great. It is very nice, and I enjoy staying there. Their Universal Park deal is great and they have great facilities. The transportation to the parks is also very convenient. One issue that I did have is that at 2:00 AM the fire alarm went off, this has never happened at a hotel I have...

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Thank harohne
Bridgeport, West Virginia
Reviewed 2 days ago NEW

I arrived early after a long day of flying, the did allow us to check in 30 minutes early, (I don't think they wanted to), but we had had a long day of traveling and wanted to rest before dinner. We had a wonderful room. The lighting in these rooms is great and these rooms are spacious. Even the bathroom...

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Thank wvshopper
Reviewed 2 days ago NEWvia mobile

This is a beautiful property. It has a great pool area, a Starbucks on property, and very nice guest rooms. I was very pleased, however, upon entering the resort, the taxi driver told us her impression of the property was more for couples/romance. It IS very family friendly but I wish that I would have stayed at hard rock. It...

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Thank Stephanie M
Shelby Township, Michigan
Reviewed 2 days ago NEW

Really enjoyed staying on site. Loved the rickshaw to the parks as well as the ferry. The room was as nice as other upscale properties I visit. We checked in later in the evening and was able to start our get-away right away! Definitely recommend staying on property....makes the trip so much easier and more convenient. The dining options at...

Review collected in partnership with Loews Hotels and Resorts
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Thank debbiez163
Jupiter, Florida
Reviewed 3 days ago NEW

I stayed here for two nights for a conference and overall it was enjoyable. My room was spacious, with a very comfortable bed (though the pillows were on the squishy side) and full-size bathtub. The furniture all seemed new, or at least not worn. Yes, this hotel is huge, but the parking garage is right off the lobby, and the...

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Helpful?
Thank JupiterKLP
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We would like to talk with you about your recent stay. Please contact us at: portofinocustomerservice@loewshotels.com so that we may schedule a call at your convenience.

Reviewed 3 days ago NEWvia mobile

Overnight stay with the family at Portofino Bay. Took advantage of the Amex perks/upgrades- what a difference compared to other resorts. Excellent food and exceptional expertise from the hotel staff including Anthony at the front desk.

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Thank Matthew O
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for sharing your experience! We are extremely proud to be a part of the American Express Fine Hotels and Resorts program, and are happy to hear that you enjoyed those special benefits. We are glad that you enjoyed our spacious accommodations and the perks of staying on-site at Universal Orlando and the wonderful staff! We hope you will...

Philadelphia, Pennsylvania
Reviewed 4 days ago NEWvia mobile

We've always been a Disney resort family but finally decided to check out universal and it's hotels. The facility is gorgeous and the staff is super friendly. We chose club rooms which gave us access to a private lounge for breakfast snacks and an evening reception with wine and beer. It was all really well done. Rooms are slightly bigger...

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Helpful?
Thank jpaw88
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We are delighted that you enjoyed your stay with us! Thank you for your wonderful comments about our hotel and our team members. It is feedback such as yours that helps inspire the team to excellence. We will be sure to share your comments with them and we look forward to your return visit!

Orlando, Florida
Reviewed 4 days ago NEWvia mobile

Portofino Bay Hotel is the epitome of beautiful on the outside with nothing much going on inside. Aesthetically it's a beautiful hotel. It has a very romantic feel and little nooks and crannies you can literally get lost in. But that's the issue; it's ridiculously easy to get lost. Unlike most hotels PBH doesn't have an elevator in the main...

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Helpful?
Thank Jennifer E
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We would like to talk with you about your recent stay. Please contact us at: portofinocustomerservice@loewshotels.com so that we may schedule a call at your convenience.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy a luxurious escape inspired by the famed seaside village of Portofino, Italy. Perfectly appointed rooms and suites, gorgeous vistas and incredible cuisine welcome you to celebrate la dolce vita-the sweet life. Located on-site at Universal Orlando Resort, Loews Portofino Bay Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819-7880
Region: United States > Florida > Central Florida > Orlando
Price Range: £223 - £471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
Number of rooms: 750
Reservation Options:
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Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando
Loews Portofino Bay Hotel At Universal Orlando Florida
Hotel Style:
#15 Top resorts Hotel in Orlando
#17 Spa Hotel in Orlando
#18 Green Hotel in Orlando
#30 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Loews Portofino Bay Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Loews Portofino Bay Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Bay view rooms offer a fantastic view”
  • Bay view
  • King Room
 of 5 bubbles dualdeck1, 10 Jan 2017 | Read review
“If you book a club service, try to get a room close to it. Our hotel room wasn't near club service and it was a long walk to get to it.”
 of 5 bubbles BeachGal3333, 8 Jan 2017 | Read review
“all rooms are good, club is handy for snacks and drinks, suites are lovley to”
 of 5 bubbles joanneh101, 6 Jan 2017 | Read review
“View here is generally irrlevant.”
 of 5 bubbles daviddecoursy, 3 Jan 2017 | Read review
“Rooms on the first floor are best to get access to the water shuttle the quickest”
 of 5 bubbles 177samuels, 3 Jan 2017 | Read review
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