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Loews Portofino Bay Hotel at Universal Orlando

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#79 of 336 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
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Loews Portofino Bay Hotel at Universal Orlando
Loews Portofino Bay Hotel at Universal Orlando
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3,114 Reviews from our TripAdvisor Community

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There are newer reviews for Loews Portofino Bay Hotel at Universal Orlando
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Showing 2,888: English reviews
Ocean City, New Jersey
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago

Don"t get me wrong the Resort was beautiful. My wife said it reminded her of Venice, she has been there I have not. the room was comfortable, the bed was outstanding. The internet in the room was horrible, the kept wanted you to upgrade to premium which you had to pay for. The bathroom was quite big. Quite confusing to... More 

Helpful?
2 Thank Deno V
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your review. We are glad you enjoyed our comfortable accommodations and hope to have the opportunity to welcome you back again soon! More 

Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

My boyfriend and I went the week before thanksgiving from Wednesday to Monday. It was such a great week to go. It wasn't peek season yet so the hotel was kind of empty from Wednesday to Friday which we absolutely loved. Also not a lot of kids which was another plus. The hotel has amazing grounds so peaceful and pretty... More 

Helpful?
1 Thank rose11888
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for sharing your comments. Our team members strive to provide great service to all of our guests, and its experiences like yours that confirm we are delivering on our promise. We hope you will choose to stay with us again soon. Until then, ciao! More 

Olrando
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Bathroom had sticky substance and nail clipping on countertops and the hotel staff called our room snd woke us up at 1:18 AM.Staff and Management were never on the same page,each giving different conflicting answers to each other.

Review collected in partnership with Loews Hotels and Resorts

Helpful?
2 Thank 422rachelles
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We would like to talk with you about your recent stay. Please contact us at: portofinocustomerservice@loewshotels.com so that we may schedule a call at your convenience. More 

Olrando
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The hotel property is very good. It provides a very convenient transportation to and from both Universal theme parks. The early admission and express pass features are great value for the money. The main reason for 3 stars instead of 4 or 5 was the check in experience. The hotel check in was seamless. The issue was with the tickets... More 

Review collected in partnership with Loews Hotels and Resorts

Helpful?
1 Thank guruanu
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for sharing your comments. Our team members strive to provide great service to all of our guests, and its experiences like yours that confirm we are delivering on our promise. We hope you will choose to stay with us again soon. Until then, ciao! More 

Maumelle, Arkansas
2 reviews
Reviewed 1 week ago

Our family truly loved our stay. We paid a little extra for the club room, worth every penny. Two teenagers got three meals a day in the portofino club, plus soda, and snacks. Wife and I enjoyed coffee and breakfast, plus wine, beer, and dinner from 5 to 7. The staff treated us like royalty. The express passes and early... More 

Helpful?
Thank jkmahony
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your wonderful comments. We are happy you enjoyed our club level accommodations; it affirms the level of service we strive to provide to those who book this upgraded option. We look forward to hosting you for your next holiday in the Orlando area. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

This is an excellent resort, especially for parents with little kids. My kids are missing this place so much. The early admission and express pass cannot be beat. Again, very convenient when you have kids....the hotel is impeccable, the staff is very nice and the restaurants are awesome although some of them can be pricey at times. However, the food... More 

Helpful?
Thank Chicafaith
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your feedback! We are glad to hear you enjoyed Early Park Admission and our complimentary Universal Express Passes. These benefits really do make a world of a difference when traveling through the parks. We appreciate your comments and hope to have an opportunity to serve you again! More 

Olrando
1 review
Reviewed 1 week ago

Like Italy but cleaner with English speakers everywhere. Comfortable beds: Never has our family of 4 slept in a hotel so well and for so many hours than we did on these beds. Loved the high ceilings. We all want to live here! Was able to grab a quick beer or bite for wandering around the property or, conversely, sit... More 

Review collected in partnership with Loews Hotels and Resorts

Helpful?
Thank David P
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for sharing these comments about your stay. We are pleased to hear that you enjoyed the entire experience, from lounging by our pool, to taking advantage of the convenient distance to Universal parks. We hope when your travels bring you back to Orlando, we can welcome you back to Loews Portofino Bay Hotel! More 

Atlanta
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago

We felt like we flew into Italy instead of Orlando! This is a little piece of paradise with something for the whole family. We stayed in a family suite with a kids' minion room! They were in heaven they loved it so much and the rocket beds make the whole thing. We have 3 kids and so we got a... More 

Helpful?
Thank abk_atl
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for reviewing us. We are so pleased to hear your entire family had a great time. Our acclaimed Minion suites are great for families, and we’re glad you enjoyed the fun theme. We hope to welcome you back room to experience a little more ‘La Dolce Vita’ – The Sweet Life! More 

Breezy Point, Minnesota
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

I had a conference at the hotel which was amazing! I decided to bring family with and it was truly an experience of a life time The rooms were so clean and expansive. So many fun pools. The grandkids loved the beach pool and we felt so safe we could relax in the hot tub while they went down the... More 

Helpful?
Thank Carrie R
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We are so glad you enjoyed your stay with us! Our team is dedicated to providing exceptional service to every guest and we are thrilled that you felt right at home here. We hope to welcome you back the next time your travels bring you to the Orlando area. More 

Philadelphia, Pennsylvania
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

the room was dusty and dirty blanket behind drapes and a wonderful house keeper by the of Marie Jean came too aid me and made my stay outstanding she apologize for inconvenience and just overall nice and made me feel special, that I didn't want to leave and stay longer universal studio one step away .10 minutes away from everything... More 

Helpful?
1 Thank antoinrttrholliday92
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We appreciate your comments. Our team is dedicated to providing exceptional service to every guest and we are thrilled that you felt right at home here. We hope to welcome you back the next time your travels bring you to the Orlando area. More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy a luxurious escape inspired by the famed seaside village of Portofino, Italy. Perfectly appointed rooms and suites, gorgeous vistas and incredible cuisine welcome you to celebrate la dolce vita-the sweet life. Located on-site at Universal Orlando Resort, Loews Portofino Bay Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819-7880
Region: United States > Florida > Central Florida > Orlando
Price Range: £212 - £453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
Number of rooms: 750
Reservation Options:
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Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando
Loews Portofino Bay Hotel At Universal Orlando Florida
Hotel Style:
#15 Top resorts Hotel in Orlando
#17 Green Hotel in Orlando
#17 Spa Hotel in Orlando
#30 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Loews Portofino Bay Hotel at Universal Orlando staff and other travellers.
128 questions
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Collegeville, Pennsylvania
over a year ago
bishop auckland
Buffalo, New York
5 months ago
Bear, Delaware

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Questions? Get answers from Loews Portofino Bay Hotel at Universal Orlando staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the bay are best.”
 of 5 bubbles touchwoodjudith, 30 Nov 2016 | Read review
“The club room is the way to go here.”
 of 5 bubbles jkmahony, 23 Nov 2016 | Read review
“Family suite if you have kids is the way to go!”
 of 5 bubbles abk_atl, 22 Nov 2016 | Read review
“quiet clean nice view”
 of 5 bubbles antoinrttrholliday92, 22 Nov 2016 | Read review
“All views are good”
 of 5 bubbles 58terri, 21 Nov 2016 | Read review
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