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Loews Portofino Bay Hotel at Universal Orlando

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#77 of 334 Hotels in Orlando
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Loews Portofino Bay Hotel at Universal Orlando
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3,233 Reviews from our TripAdvisor Community

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There are newer reviews for Loews Portofino Bay Hotel at Universal Orlando
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Showing 2,994: English reviews
Durham, North Carolina
Reviewed 5 days ago NEW

Stayed for a long weekend with a friend at this hotel in Jan 2017. Had a bay view double queen room. The curtains did not adequately shield us from passersby, who could look right into our room. There's no barrier like a screen between the sidewalk and our room. The curtains were unwieldy,a nd the light-tight curtains had holes in...

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Helpful?
Thank Alice M
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your feedback. We would like to talk with you about your recent stay. Please contact us at: portofinocustomerservice@loewshotels.com so that we may schedule a call at your convenience.

Reviewed 5 days ago NEW

"The fault, dear Brutus, is not in our stars, But in ourselves" In this case the fault - to the extent there is any - was not in the Portofino, but in our choice of the venue for this particular occasion. We had visited Universal several times - always with kids - and for her 60th birthday my wife decided...

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2Thank Walt A
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your kind comments about our hotel. It is feedback such as yours that helps inspire the team to excellence. We will be sure to share your comments with them and we look forward to your return visit for many birhtdays to come!

Omaha, Nebraska
Reviewed 6 days ago NEWvia mobile

We stayed 4 nights at Lowes Portofino Bay during our trip to Universal Florida. The resort was AMAZING! Check In was a bit long and anytime we went to the lobby there was a line for the front desk. I believe that is related to the level of detail the front desk staff takes when completing your check in and...

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Helpful?
1Thank Kristie P
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

WOW! Thank you for the stellar review! We are so happy you enjoyed a true Loews Portofino Bay Hotel experience. Our goal is always to make you feel pampered and supremely comfortable, and we appreciate you taking the time to let us know that we succeeded. We look forward to the opportunity to welcome back your family next year and...

virginia
Reviewed 6 days ago NEWvia mobile

Overall quite nice hotel. Have stayed here with family and as a couple. Super convenient to universal making an almost stressless theme park experience. The express passes are nice as well. I liked the villa wing better than the east wing. The food choices are passable but not too exciting. Would stay again

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Helpful?
Thank traveldaddy_8
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your comments. We are so glad you enjoyed your stay with us! Our team is dedicated to providing exceptional service to every guest and we are thrilled that you felt right at home here. We hope to welcome you back the next time your travels bring you to the Orlando area.

Los Angeles, California
Reviewed 6 days ago NEWvia mobile

We were in Orlando for the holidays and we stayed at Loews Portofino on the last leg of our trip. The hotel was beautiful ! The room was gorgeous . I requested for the top floor with a balcony and it was granted. Our balcony was huge facing the bay. My son picked this place because of the pool and...

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Helpful?
Thank agxrodriguez
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your kind comments about our hotel. It is feedback such as yours that helps inspire the team to excellence. We will be sure to share your comments with them and we look forward to your return visit for many anniversaries to come!

Zurich, Switzerland
Reviewed 1 week ago NEWvia mobile

The Portofino Bay Hotel is great. It is very nice, and I enjoy staying there. Their Universal Park deal is great and they have great facilities. The transportation to the parks is also very convenient. One issue that I did have is that at 2:00 AM the fire alarm went off, this has never happened at a hotel I have...

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Helpful?
Thank harohne
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your review. We are glad you enjoyed our comfortable accommodations and like so many, you took full advantage of the many amenities the hotel offers like the complimentary water taxi to the Universal Orlando theme parks and the Express Passes to skip the lines. We look forward to welcoming you back soon!

Bridgeport, West Virginia
Reviewed 1 week ago NEW

I arrived early after a long day of flying, the did allow us to check in 30 minutes early, (I don't think they wanted to), but we had had a long day of traveling and wanted to rest before dinner. We had a wonderful room. The lighting in these rooms is great and these rooms are spacious. Even the bathroom...

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Thank wvshopper
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for taking the time to review us! The Portofino Club is a wonderful way to enjoy added benefits and refreshments during your stay. Our friendly team members are dedicated to making sure you have a relaxing and memorable experience. We are glad that you enjoyed the offerings across our resort and hope that you can come back to...

Reviewed 1 week ago NEWvia mobile

This is a beautiful property. It has a great pool area, a Starbucks on property, and very nice guest rooms. I was very pleased, however, upon entering the resort, the taxi driver told us her impression of the property was more for couples/romance. It IS very family friendly but I wish that I would have stayed at hard rock. It...

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Helpful?
Thank Stephanie M
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your review. When you still want to comment months after a trip, we know you truly had a wonderful time! I am so delighted you enjoyed our lovely rooms, complimentary express passes, and Beach Pool. It would be our pleasure to welcome you back again soon to enjoy all the resort has to offer. Until then, ciao!

Shelby Township, Michigan
Reviewed 1 week ago NEW

Really enjoyed staying on site. Loved the rickshaw to the parks as well as the ferry. The room was as nice as other upscale properties I visit. We checked in later in the evening and was able to start our get-away right away! Definitely recommend staying on property....makes the trip so much easier and more convenient. The dining options at...

Review collected in partnership with Loews Hotels and Resorts
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Thank debbiez163
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

Thank you for your wonderful comments. Like so many, you took full advantage of the many amenities the hotel offers such as the complimentary water taxi to the Universal Orlando theme parks and City Walk. We hope that you will choose us again when your travels bring you back to the Orlando area!

Jupiter, Florida
Reviewed 1 week ago

I stayed here for two nights for a conference and overall it was enjoyable. My room was spacious, with a very comfortable bed (though the pillows were on the squishy side) and full-size bathtub. The furniture all seemed new, or at least not worn. Yes, this hotel is huge, but the parking garage is right off the lobby, and the...

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Thank JupiterKLP
LPBHManager, General Manager at Loews Portofino Bay Hotel at Universal Orlando, responded to this review

We would like to talk with you about your recent stay. Please contact us at: portofinocustomerservice@loewshotels.com so that we may schedule a call at your convenience.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy a luxurious escape inspired by the famed seaside village of Portofino, Italy. Perfectly appointed rooms and suites, gorgeous vistas and incredible cuisine welcome you to celebrate la dolce vita-the sweet life. Located on-site at Universal Orlando Resort, Loews Portofino Bay Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Loews Portofino Bay Hotel at Universal Orlando

Address: 5601 Universal Blvd., Orlando, FL 32819-7880
Region: United States > Florida > Central Florida > Orlando
Price Range: £220 - £465 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews Portofino Bay Hotel at Universal Orlando 4*
Number of rooms: 750
Reservation Options:
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Also Known As:
Loews Portofino Bay Resort
Portofino Orlando
Portofino Bay Hotel Orlando
Loews Portofino Bay Hotel At Universal Orlando Florida
Hotel Style:
#15 Top resorts Hotel in Orlando
#16 Spa Hotel in Orlando
#17 Green Hotel in Orlando
#29 Luxury Hotel in Orlando
#45 Business Hotel in Orlando
#54 Romantic Hotel in Orlando
#80 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Loews Portofino Bay Hotel at Universal Orlando staff and other travellers.
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Questions? Get answers from Loews Portofino Bay Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in the East Wing overlooking the bay and the room was lovely with big floor to ceiling windows.”
 of 5 bubbles 687karenm687, 19 Jan 2017 | Read review
“Don't book a room on the ground floor”
 of 5 bubbles alicemW8120TE, 19 Jan 2017 | Read review
“The water view is worth the few extra buck IMHO.”
 of 5 bubbles 461walta, 19 Jan 2017 | Read review
“The Bay view rooms offer a fantastic view”
  • Bay view
  • King Room
 of 5 bubbles dualdeck1, 10 Jan 2017 | Read review
“If you book a club service, try to get a room close to it. Our hotel room wasn't near club service and it was a long walk to get to it.”
 of 5 bubbles BeachGal3333, 8 Jan 2017 | Read review
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