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Hard Rock Hotel at Universal Orlando

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Traveller (3576)
Room & Suite (756)
Pool & Beach (394)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent61%
  • Very good24%
  • Average9%
  • Poor4%
  • Terrible2%
Certificate of Excellence
GreenLeaders Bronze level
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.)
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Children Activities (Kid / Family Friendly)
Wheelchair access
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Trendy
Park View
HOTEL CLASS
Reviews (10,059)
Filter reviews
9,022 results
Traveller rating
5,435
2,155
830
381
221
Traveller type
Time of year
LanguageEnglish
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5,435
2,155
830
381
221
Show reviews that mention
All reviews express pass city walk water taxi rock royalty rock star club level velvet bar rock music palm restaurant rock and roll islands of adventure fast pass harry potter both parks kids suite room key pool area
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1 - 5 of 9,022 reviews
Reviewed yesterday

We had a fantastic 4-night stay here! Yes, it is on the pricier side, but with the added bonus of Express passes included, it ends up being an excellent value if you’re planning to stay at one of the Universal onsite hotels anyways. Might as...More

1  Thank Sacha D
Reviewed yesterday via mobile

Hotel is in a great location and importantly means you get universal express passes. We had a king room so access to rock royalty. This meant breakfast, snacks and water! Whilst breakfast choice is a bit limited and not that healthy - the donuts were...More

Thank RachelS776
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded yesterday

Thank you for the stellar five-star review. We are thrilled you experienced the Rock Star experience from the moment you arrived. Our Rock Royalty Lounge is the perfect way to get those extra must have amenities while staying on property. With turn down service, continental...More

Reviewed yesterday

We have stayed at all on-site properties and this was our least favorite. Check out the others before you just go on a name!! Hard Rock this, Hard Rock that......read more reviews before you commit! Portofino Bay was our absolute favorite. Would recommend that first!More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank carolinasteeler
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded yesterday

Thank you for your review! Our sincerest apologies on your recent visit to the Hard Rock Hotel at Universal Orlando. Please feel free to contact us with additional feedback as we are always looking for more innovative ways to satisfy our guests. Feel free to...More

Reviewed 2 days ago via mobile

You are greeted in the lobby with the wow factor, especially when you move from a motel to this place. Our room was very clean and nicely decorated except there were large stains all over the floor and very bright coloured ones. Also the casing...More

1  Thank 150lukah
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 2 days ago

Thank you for taking the time to submit a review of your recent stay at the Hard Rock Hotel at Universal Orlando. We are disheartened to hear about your experience as it falls short of the world-class service we pride ourselves in providing. I will...More

Reviewed 2 days ago

Beautiful well appointed rooms, plenty of storage. Large bathroom with a 2nd sink and a Keurig coffee maker. The “Rock Royalty Level” (Club room) includes a continental breakfast, afternoon snacks, an evening receiption with wine & beer and a dessert hour. The concierge staff on...More

1  Thank 904LindaK
Response from HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal OrlandoResponded 2 days ago

Thank you for the stellar five-star review. We are thrilled you experienced the Rock Star experience from the moment you arrived. Our Rock Royalty Lounge is the perfect way to get those extra must have amenities while staying on property. With turn down service, continental...More

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Questions & Answers
Ask a question
Emma C
6 November 2018|
AnswerShow all 4 answers
Response from ShanandSand8 | Reviewed this property |
Yes we were charged twice , or a hold. Incedentals took weeks to get back
1
Vote
LilybellLula
1 November 2018|
AnswerShow all 5 answers
Response from lorsie6401 | Reviewed this property |
Hi there , we were lucky enough to get into our room at 745am ( more chance of this if you are visiting on weekdays ) but even if you don’t get in this early you still get your express passes as soon as you arrive , we loved... More
2
Votes
Room Tips
"Club Level room"
904LindaK
2 days ago
Read review
"If you need to be close to an elevator, tell them at reservation and check-in"
Vacation60616480725
1 week ago
Read review
"Recommend to ask for a higher floor. So you have better view of the great scenery."
glowsfl
1 week ago
Read review
"Don't hesitate to ask for what you want"
helenrG3543ZS
1 week ago
Read review
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PRICE RANGE
US$267 - US$614 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hard rock hotel orlandohotel hard rockhard rock resorthard rock orlandohard rock cafe hotel orlandouniversal hard rock hotel
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
650
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