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Hard Rock Hotel at Universal Orlando

Travellers' Choice award winner
#45 of 335 Hotels in Orlando
GreenLeadersBronze level
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Hard Rock Hotel at Universal Orlando
Hard Rock Hotel at Universal Orlando
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8,304 Reviews from our TripAdvisor Community

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Showing 7,475: English reviews
New York City, New York
Reviewed 8 January 2015

This was our second stay at the Hard Rock. We returned because we remembered our first stay four years ago as being pleasant and convenient. The convenience is the big selling point here, with easy and early access to the Universal parks. If you see people criticizing the cost, just know that the convenience of this hotel is worth gold...

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Helpful?
1Thank mswalk
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your recent and sincere five star review of your stay at the Hard Rock Hotel at Universal Orlando. I am glad to he hear that you found the hotel clean, well run and staffed by top notch staff members intent on providing each and every guest with the Hard Rock brand standard "Love All, Serve All" hospitality....

Bristol, United Kingdom
Reviewed 8 January 2015

Stayed at hotel in October half term with my wife and two children, Kids had a ball and location was spot on with easy access to Universal parks. Food and drimks were excellent if a bit pricey but if you are considering a visit to Orlando i would recommend this hotel for sheer convenience.

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1Thank john h
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear John, Thanks you so much for choosing the Hard Rock Hotel at Universal Orlando as your premiere vacation destination to enjoy with your family. I am so glad to hear that the hotel's proximity to the theme parks combined with our wide array of food and beverages choices created a fun filled experience for the whole family. Rock On!

Melbourne
Reviewed 8 January 2015 via mobile

We stayed at the Hard Rock for the last 3 nights.. From the beginning of our stay we were treated like rockstars! Checking in we had Christine, she was so happy, helpful and answered every question we had. We were lucky enough to get a room upgrade to a garden view room which was very nice. The rooms are stunning....

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Helpful?
Thank Madison B
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Madison, Thank you for your awesome and enthusiastic review regarding your recent stay at the Hard rock Hotel at Universal Orlando. I am so happy to hear that Christine as well as all of our world class staff went above and beyond to provide you with the Hard Rock brand standard "Love All, Serve All" hospitality. I am so...

Derbyshire
Reviewed 8 January 2015

We stayed here for 3 nights in August - mainly to take advantage of the express pass system & gain access to the new Harry Potter Diagon Alley area. We chose here as an alternative to Royal Pacific. Hotel was nice - the kids enjoyed all the memorabilia in the lobby etc.. Room clean, and staff polite. I just didn't...

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Helpful?
Thank nicki1176
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Nicki, Thank you for sharing your feedback regarding your stay at the Hard Rock Hotel at Universal Orlando. I am glad that our world class housekeeping team provided you with an exceptionally clean room and that this room was provided in a courteous and polite manner. I am a huge fan of the world class memorabilia collection we have...

Gold Coast, Australia
Reviewed 8 January 2015

Visited for 7 nights in December due to its proximity to Universal. This hotel is no more than a five minute walk and the facilities are great. We went for Level - Hard Rock Royalty - and the little extras were great if you needed them. Well worth booking in advance to get the best prices. The staff on Level...

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Helpful?
Thank alwysluv2travel
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your recent perfect five star review of your time here at the Hard Rock Hotel at Universal Orlando. I am so happy to hear that our world class staff in our club 7 level lounge went above and beyond to provide you out of this world five star service. It's so awesome to hear that your daily...

Reviewed 7 January 2015

This is a great hotel although a bit expensive. Really nice atmosphere, friendly staff (exception to some valet parking employees that, although not rude, they are far from friendly). The rooms are a bit small but very clean. Comfortable beds and pillows. Good bathroom. Pool area seems to be great but we did not use because weather did not allowed....

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Helpful?
Thank Slemian
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for your sincere review and for the perfect score! It is truly our pleasure to ensure all our guests have a rockin' good time at the Hard Rock Hotel at Universal Orlando. We are very proud of our newly renovated rooms as they give the hotel a whole new feel and vibe. Hope to see you back in...

Herndon, Virginia
Reviewed 7 January 2015

For my second time staying on the property, my friend and I came in September the first year HP world opened up. We chose the Hard Rock because I stayed at the Polynesian a year or two before and wasn't delighted with it and the other one looked boring. Of the two, this was easily the best and *almost* perfect,...

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Helpful?
1Thank Amanda B
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Dear Amanda, Thank you for your honest feedback. We are always looking to enhance our guest's experiences and it is through comments and reviews such as yours that we are able to make any necessary changes. I am glad that you had great experiences with our staff & enjoyed our facilities as we are very proud of our hotel and...

Waterford
Reviewed 7 January 2015

Stayed at the Hard Rock Hotel for 5 nights, from 11th December. Wonderful stay. Everything lived up to our expectations. Rooms were well appointed and very quiet, could not hear noise from other rooms. Pool area was clean and well supervised. Watching a movie in the pool at night was something different. Really convenient to Universal Studios. The boat was...

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Helpful?
Thank Cgang
HardRockHotelOrlando, Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking your valuable time to reach out and let us know about your experience at the Hard Rock Hotel Orlando. It is our goal to provide fantastic experiences that leave our guests wanting to come back time and again. I am delighted to hear that you enjoyed all our wonderful facilities. Hope to have you stay with...

Gold Coast, Australia
Reviewed 7 January 2015

The room was big, the pool was awesome, with a slide too. We played volleyball and table tennis and enjoyed listening to to music. 5 minute walk to the Universal parks plus early entry/ridepass. Love having a Creamsicle in the giant glass by the pool.

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1Thank I_WillEatYourDonut
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

Thank you for taking your valuable time to reach out and let us know about your experience at the Hard Rock Hotel Orlando. It is our goal to provide fantastic experiences that leave our guests wanting to come back time and again. I am delighted to hear that you enjoyed our facilities, especially our award winning pool. Hope to have...

Marlboro, New Jersey
Reviewed 6 January 2015

We stayed at the Hard Rock for 5 nights in Orlando this past holiday season and loved it. It is very conveniently located right next to Universal Studios. You can walk 5 minutes or take a boat there. They also have pedicabs that drop you right at the gate (there are no charges, you just pay what you want, we...

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Helpful?
Thank MichEdNJ
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review

We are greatly appreciative of you for sharing your wonderful feedback regarding your time here at the Hard Rock Hotel at Universal Orlando. Our newly renovated rooms add a fantastic new vibe to the hotel that compliments the already rockin' good times we serve here on the daily. I am glad the room accommodation was ample in size for you...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Price Range: £203 - £447 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Travelocity, Priceline, Hotels.com, Cheap Tickets, HotelsClick, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Hard Rock Hotel at Universal Orlando reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#34 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel at Universal Orlando staff and other travellers.
317 questions
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Questions? Get answers from Hard Rock Hotel at Universal Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view are the best!”
coolhand7a, 27 Apr 2017 | Read review
“Rooms back by the pool have quicker access to the downstairs ice cream shop!”
victoriaf16, 27 Apr 2017 | Read review
“Away from the lifts and Ice Machines/Laundry”
GaryS864, 27 Apr 2017 | Read review
“Apparently the 7th floor is something special ?? I was on the 4th floor.”
F524NLlisah, 25 Apr 2017 | Read review
“they control your ac !”
302dannielleh, 25 Apr 2017 | Read review
5 of 5