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Waldorf Astoria Orlando

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#30 of 335 Hotels in Orlando
Certificate of Excellence
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1 room 2 adults 0 children
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Waldorf Astoria Orlando
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3,992 Reviews from our TripAdvisor Community

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Showing 3,649: English reviews
Reviewed 4 January 2016

Room smelled like vomit when we checked in and all housekeeping did was come and bleach it down which made the smell even worse. Had to wake my 5 year old up and 10:30 PM so that I can switch rooms b/c the smell was horrible.

Review collected in partnership with Waldorf Astoria
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7Thank Nina S
Reviewed 3 January 2016 via mobile

Went to peacock alley to have some drinks with friends. Spent over $200 on wine and food. I had received the valet sticker so the total amount would have been $7 instead of $26. I gave the valet coupon to the cashier and she told me it was $7 and still charged me the $26 anyway. They were not very...

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3Thank Jessica W
Nureena K, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Jessica W, We regret that we were not able to provide you with the quality of service you deserve during your recent visit to the Peacock Alley. We strive for unparalleled service delivery at our hotel, and we are always looking for ways to ensure that each guest experiences the very best we have to offer. We believe that...

London, United Kingdom
Reviewed 3 January 2016

We stayed here on our second trip to Orlando. The hotel is amazing, clean and great service. A bit quieter than hotels based on disney and possible to quite for families with kids. My husband loved the golf course and the gym facilities and spa is excellent. We only had breakfast here and from what we had the food was...

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Helpful?
Thank CoupleUK2012
Nureena K, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear CoupleUK2012, Thank you for taking the time to provide feedback for your recent stay. Our team was thrilled that you enjoyed the accommodations and amenities and hope to serve you again in the near future.

Pennsylvania
Reviewed 2 January 2016

We originally had booked the Hilton, but asked for an upgrade. For a small fee, were moved to the Walforf Astoria into a standard, 2-bed room. Such a lovely, lovely hotel. It was Christmastime, and I loved just walking the halls, looking at the amazing decor and garland adorning the hotel. When we got to our room, we were over...

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Helpful?
1Thank Runwaychic
Nureena K, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Runwaychic, Thank you for taking time to complete this very heart felt TripAdvisor review of our resort and highlighting our team member, Kelly that impacted your stay in a positive way. We are truly sorry to hear about your 'smores' at night experience. We assure that this matter is not taken lightly and is addressed in the proper manner....

Monroe, New Jersey
Reviewed 2 January 2016 via mobile

We got a great deal on Waldorf so why not, we booked. It was built for conventions along with the attached Hilton property. The beds were comfy and room was perfect. Pool is very good and service excellent. Breakfast at Oscars is good too. The cheese plate at the lobby bar and wine waiting for our dinner reservation listening to...

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Helpful?
Thank Giridhar R
Nureena K, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Giri R, Thank you for taking the time to provide us with feedback on your Christmas visit. We are delighted that your enjoyed the accommodations and amenities overall, but are saddened that you were not blown away. We hope you will give us another chance to WOW you during your next visit!.

Larnaka City, Cyprus
Reviewed 1 January 2016 via mobile

simply an amazing hotel with great staff, welcoming people and amazing service!!!!! room so spacious with a fantastic golf view !!! We loved so much its massive breakfast and its variety as well as its restaurants !!! Especially the steak house! Incredible dish performance and fantastic staff again!!! So close to the theme parks as well as the universal which...

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Helpful?
1Thank kikola12
Nureena K, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear kikola12, WOW, as this word is what our team aims for each and every day, we are all so proud to read your glowing review of our resort. We are please that you were able to enjoy the accommodations and amenities we provide. We look forward to your next visit to the Waldorf Astoria.

stockholm, Sweden
Reviewed 31 December 2015

Excellent Hotel with profesional staff. good location and facilities. Wide range of dining and superb but expensive breakfast. Shuttle to Disney that could be more frequent. Excellent Valet parking services.

Review collected in partnership with Waldorf Astoria
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2Thank Hakan O
Nureena K, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Hakan O, Thank you for taking the time to write about your stay. I am happy you enjoyed your stay and our resort facilities. Also, thank you for the feedback provided on our breakfast and shuttle services. We always strive to deliver the highest level of service and appreciate your opinion. We look forward to your next stay!

Tucson, United States
Reviewed 30 December 2015

Great hotel - great experience. Would return without a second thought. Food was great, staff was excellent, but most of all, enjoyed the bar area. Great place to be following a large day. Will look forward to the next visit.

Review collected in partnership with Waldorf Astoria
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2Thank Robert S
Nureena K, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Robert S, Thank you for the incredible five-star review of your stay! It was a pleasure to have you with us. We hope you will return soon, should your travels bring you back to the Orlando area!

Tampa, Florida
Reviewed 29 December 2015

Having stayed at the original W/A as well as other W/A properties, I can say that this property is the real deal. It is classic elegance: not too old school or too modern - it strikes the perfect balance. The lobby is opulent - yet somehow still relaxing with shades of blue, gold, and white - with a few mementos...

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Thank RyanColSolare
Nureena K, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear RyanColSolare, Thank you for the wonderful 5 star review. We strive to meet and exceed our guests expectations and is please that you enjoyed the amenities and accommodations during your stay. We hope to see you soon!

Satellite Beach, Florida
Reviewed 29 December 2015

A couple of weeks ago my wife and I celebrated our Anniversary here. From the moment we drove up to the moment we left (2 days later) we had one of the best, if not the best experience from any high end hotel/resort that I can recall. Of course the Valet was kind of a blur due to the volume...

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Helpful?
Thank Scott610
Nureena K, Front Office Manager at Waldorf Astoria Orlando, responded to this review

Dear Scott610, WOW! Thank you for such an incredible review. We are delighted to read how much you enjoyed our "True Waldorf Service"! We will certainly pass along your comments to ensure that Courtney, Dominique, AnnMarie and Alexander receive all of the recognition they deserve. Thank you for taking the time to highlight them, and the rest of our team...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Orlando staff and other travellers.
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Questions? Get answers from Waldorf Astoria Orlando staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room with view to Disney World”
 of 5 bubbles Jan_Bache, 20 Mar 2017 | Read review
“8th floor overlooking the pool. Spectacular view of both nightly firework shows (Disney and Epcot).”
 of 5 bubbles thezfamily2017, 19 Mar 2017 | Read review
“Odd layout with only a few rooms with good views of the pool and golf course”
  • Not sure why AM housekeeping is showing up at 5pm just as I get back to my room
 of 5 bubbles martym89, 15 Mar 2017 | Read review
“The best resort in Orlando”
 of 5 bubbles 341efrainv, 13 Mar 2017 | Read review
“Fifteenth floor offers a great view of the evening fireworks”
 of 5 bubbles marriedtenplusyrs, 5 Mar 2017 | Read review
5 of 5