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The Ritz-Carlton Orlando, Grande Lakes

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#19 of 334 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
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The Ritz-Carlton Orlando, Grande Lakes
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2,333 Reviews from our TripAdvisor Community

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Showing 2,196: English reviews
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Sarasota
Reviewed yesterday NEW

Outstanding experience from the moment I booked the hotel to when we checked out. Love the atmosphere and the professionalism. I work with high end clients and saw a similar level of customer service that I provide. Really enjoyed the stay !

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank R2120RKjoshual
Seattle, Washington
Reviewed 2 days ago NEW

This is the second time I've stayed here -- overall, a very good hotel. Here's my quick recap: - Room -- Great room. Is it outdated? Maybe a little, but let's remember the Ritz does traditional interiors and is well known for that. Great bed, great bathroom, excellent TV, love the day bed. - Housekeeping -- I love that they're...

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Thank bryan5150
Reviewed 2 days ago NEW

Stayed for four days three nights. Location to Disney and Universal is good (15 minutes), and for a small upcharge ($10 a ticket) you can purchase tickets at the expedia desk in the hotel if you aren't a planner. The hotel itself is nice, the Lobby is what you would expect from a Ritz, the hotel rooms are nice, nothing...

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Thank Goldstatus99
Farndon, United Kingdom
Reviewed 4 days ago NEWvia mobile

Had a really nice meal. The platter to start was truly excellent, especially the pate which was outstanding. Steak for main was nice, not too sure about the charred vegetables but mashed potatoes were excellent. Would go back again definitely.

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Thank benwalkeris
Saudi Arabia
Reviewed 5 days ago NEWvia mobile

الفندق ممتااااااازززز ، جلسنا فيه 7 ايام . نظيف جدًا وتعامل الموظفين احترافي وإطلالة الغرفة جميلة 💙 الفندق يوفر باص مجاني لديزني وغيرها . كمان يوفر تذاكر لكن الاسعار اونلاين ارخص. كل شيء تقريبا قريب من الفندق .. ونصيحة استأجروا سيارة متعة وأوفر من تاكسي بكثير . عيب الفندق الوحيد السعر .. We stayed in the hotel for 7 nights...

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Thank Princess A
Hong Kong, China
Reviewed 5 days ago NEW

perfect service, early check in, special pool toys for the children, amazing lazy river at next door Marriott, all tranquil, safe and wonderful. we stayed at the grande lakes vacation Marriott next door and had one night left before we travelled westwards, this is an amazing place to stay, Ok not cheap, but what you get for it, is perfection....

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Thank bob s
Chesterfield, Missouri
Reviewed 1 week ago

We've been to many Ritz-Carlton's (our daughter had her wedding and reception in one) but this just felt like an upscale Marriott. The bathroom shower was the size of a phone booth -- I'm small (125 lbs) and couldn't IMAGINE how a large person would fit in there. You couldn't stretch out both arms. Service was spotty -- on the...

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2Thank Pianolady609
Adil D, Owner at The Ritz-Carlton Orlando, Grande Lakes, responded to this review

Thank you for taking the time to share you comments on your recent visit to the resort. I am very sorry for the number of issues you experienced. Your feedback is very valuable to me as these incidents need to be corrected so they do not happen again. I would be grateful if I could speak with you directly to...

League City, Texas
Reviewed 1 week ago

The Ritz Carlton in Orlando was the best Hotel experience I have ever had and I have stayed in many fine hotels. The entire staff from the time I arrived till the day I left was just awesome. When I checked in Amy at the registration desk notice is was my birthday and later that day I received a gift...

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank Terry G
Goldens Bridge, New York
Reviewed 1 week ago

Best Hotel in Orlando, both business and family friendly. Professional staff that make you feel welcome. The Ritz is a little more to stay at then other Orlando hotels, but the money is well spent. Always check their web site for specials and packages, which provide great value

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank rbobrt
Sherborne, United Kingdom
Reviewed 1 week ago

This huge hotel looms on the horizon as you drive in from the airport. Everything about it is huge (even the ground floors loos) but they have it all if you're on holiday - bars, swimming pools, lakes, golf, kids activities and spa. It's just not my thing. Every corridor stretches on and on. The rooms are very good as...

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Helpful?
Thank oldrectorycottage

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This 500-acre nature inspired luxury resort is located 10 miles from Walt Disney World; 10 miles from Airport and 7 miles from Universal Orlando. Guests can enjoy on-site eco-tours, kayaking, fishing, tennis courts, championship golf course, award-winning spa with adult-only pool and dining by James Beard award-winning chefs. ... more   less 

Additional Information about The Ritz-Carlton Orlando, Grande Lakes

Address: 4012 Central Florida Parkway, Orlando, FL 32837-7662
Region: United States > Florida > Central Florida > Orlando
Price Range: £241 - £860 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Orlando, Grande Lakes 5*
Number of rooms: 582
Reservation Options:
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Also Known As:
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando
The Ritz-Carlton Orlando, Grande Lakes Florida
Hotel Style:
#3 Luxury Hotel in Orlando
#4 Spa Hotel in Orlando
#9 Green Hotel in Orlando
#9 Romantic Hotel in Orlando
#15 Business Hotel in Orlando
#18 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Orlando, Grande Lakes staff and other travellers.
46 questions
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Questions? Get answers from The Ritz-Carlton Orlando, Grande Lakes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“when possible take a pool view, lake view suite”
  • fab views and so peacefull in this busy place
 of 5 bubbles 72bobs, 17 Feb 2017 | Read review
“The lower rooms with balcony mean you can get little sleep when party-goers are outside the lobby bar.”
 of 5 bubbles oldrectorycottage, 14 Feb 2017 | Read review
“Club Level Experience”
 of 5 bubbles Z2912YMbrandonb, 3 Feb 2017 | Read review
“Try to get a room as high up as possible.”
 of 5 bubbles edwardb183, 27 Jan 2017 | Read review
“Bring Snacks, get a balcony overlooking the pool and golf course”
 of 5 bubbles brianmK3395TQ, 24 Jan 2017 | Read review
5 of 5