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Grand Hotel Orlando at Universal Blvd

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Traveller (392)
Room & Suite (195)
Pool & Beach (34)

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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#276 of 367 hotels in Orlando
Location
Cleanliness
Service
Value
Located 3.6 km from the Orange County Convention Center, Grand Hotel Orlando at Universal Blvd offers an outdoor pool and free WiFi in the lobby. Guests will also be 12 minutes drive from Walt Disney World Resort.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Vending machine
Bowling offsite
Water park offsite
Children's television networks
Parking
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
ATM on site
24-hour check-in
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Refrigerator
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
1,281Review206Q+A100Room tips

Reviews
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Chad B wrote a review 12 Mar
1 contribution
This place is a mess. House keeping doesn’t clean rooms, or make beds. Took dirty towels and didn’t replace them. Called the front desk after shower and they say they can’t help. Because housekeeping is gone I have to go get my own. Paid a resort fee for a pool that is way less than satisfactory. (No resort in sight)
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Laura B wrote a review Feb 2024
Halifax, Canada3 contributions1 helpful vote
Hotel is dated and not luxurious but for the price, I didn’t expect that. Reasonably clean but the location was perfect for a night. Alex at the front desk was super helpful and accommodating. He was kind even when folks were rude and obnoxious ahead of me. He was the best of the stay here!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Ear plugs! Sounds like a freight train in your room with the cleaning carts and luggage rolling...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NOEL FRANCIS, Owner at Grand Hotel Orlando at Universal Blvd
Responded 1 week ago
Dear Guest, We are very thankful for your kind words and review of our hotel during your stay. We look forward to welcoming you again. Sincerely The Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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N_Y_Mom78 wrote a review Feb 2024
New York City, New York6 contributions17 helpful votes
This may be the word hotel I have ever gone two. Elevators are broken, atm is broken, their laundry facilities are broken. No manager in sight. No one answers the phone and the. They claim it because they were busy . Oh and one of them harassed me trying to get me to go to a time share scam! They also talk about people who complain in Spanish. I guess my Spanish last name didn’t clue them in that o might understand. Horrible!
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Avoid this whole place
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NOEL FRANCIS, Owner at Grand Hotel Orlando at Universal Blvd
Responded 1 week ago
Dear Guest, We sincerely apologize if we were unable to meet your expectations during your stay. Please be assured that we take your comments very seriously and have shared them with our team to investigate and resolve. We hope to welcome you again. Sincerely, The Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rlor2022 wrote a review Feb 2024
Bayamon, Puerto Rico3 contributions6 helpful votes
Not recommended at all, awful property and service. Rooms and elevator with mildew odor (got sick just after spending the first night there), dead insects on top of bed, dirty bathtub, rusty fixtures, ripped bath curtains, broken bathtub fixtures, no vanity at bathroom, only a poorly tilted sink and a toilet. Even the rug outside the front door is dirty and disgusting. Limited housekeeping and poor when done (did not clean floor and was full of hair strands)., blurry tv signal and tv guide did not show, The shuttle service is limited, only at 8am and 11am and picking up at 6pm. Manager is never available and does not returns calls, messages or emails.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Do not stay at this hotel. Getting a low rate is not an excuse to tolerate such a terrible and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from NOEL FRANCIS, Owner at Grand Hotel Orlando at Universal Blvd
Responded 1 week ago
Dear Guest, Thank you for taking the time to give us feedback on your stay experience. We are sorry to hear that we did not meet the requirements during your stay. We have taken this up strongly with the concerned team. We assure you that this was not a true reflection of our commitment to making guests smile. Sincerely, The Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roam62870381599 wrote a review Feb 2024
1 contribution
Great hotel, I was pleasantly surprised. The room was very clean, comfy bed. Tv, fridge and wifi available in the room, just a shame there is no coffee making facilities. Daily, complementary bus services to both Disney and Universal Studios. Walking distance to I Drive and the excellent Icon Park. Swimming pool is perfect for catching some sun. I would return again😊
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NOEL FRANCIS, Owner at Grand Hotel Orlando at Universal Blvd
Responded 1 week ago
Dear Guest, Thank you for your review and for choosing our hotel. We are happy to hear that you enjoyed your stay with us, and we are looking forward to having you again in our hotel. Sincerely, The Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NPLPP wrote a review Nov 2023
Mumbai, India37 contributions10 helpful votes
90% of the gym equipment is not working, and I bet they have not fixed them yet. They are charging for collecting the packages from Amazon, which is 7 dollars per package, and on top of that, they charge additional charges of 10 to 20 per day for using the facility. I mean, what facilities exist there? The gym machines are not working, there are extra charges for collecting the package, and cleaning is done once a week. The cleaner cleans the room, takes the towels and soap, and forgets to keep the new ones. Only one staff Veronica was good and kind to the customers. I will never recommend this hotel to anyone
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Please don't take chances to stay in this hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NOEL FRANCIS, Owner at Grand Hotel Orlando at Universal Blvd
Responded 1 week ago
Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Sincerely, The Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Departure61935412061 wrote a review Oct 2023
1 contribution
Very poor service here! Found if you weren't Spanish or from the local area they couldn't care less. Room was damp all times with mould on the ceiling next to bathroom. Whilst leaving, other guests checked in and were given a welcome package that we were not given at the start of our stay. Management stated we could get it now as we were collecting our bags to go, also whilst on his phone texting. Not a single member of management approached us with a smile or helpful information, left to figure everything out ourselves, couldn't seem to care less that were paying guests in their hotel. Shuttle service very poorly timed (always late and crammed). Also when we asked for I ride tickets they had no idea what we were saying and replied with "huh" even though there was I ride leaflets beside the desk. Would not stay here again.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NOEL FRANCIS, Owner at Grand Hotel Orlando at Universal Blvd
Responded 30 Oct 2023
Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Grand Hotel Orlando we strive every day to provide a superior customer experience. I am sorry we couldn’t do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, The Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NorthStar13129915965 wrote a review Aug 2023
1 contribution
Pool area was nice but the rooms were cold and damp, there was ants in one room, the bedding had stains and rips, so did the shower curtain. When we asked for blankets we were told there was no more.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NOEL FRANCIS, Owner at Grand Hotel Orlando at Universal Blvd
Responded 20 Sept 2023
Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Grand Hotel Orlando we strive every day to provide a superior customer experience. I am sorry we couldn’t do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Sincerely, The Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Molly W wrote a review Aug 2023
1 contribution
We have just checked out of a 14 day stay here at grand hotel Orlando, the staff are so helpful and lovely! Thank you to Lorna who printed our boarding passes. The room was very roomy, and was cleaned regularly and clean towels brought each day. The air con is particularly good and just what you need after a hot day at the parks! We cannot comment on breakfast as we didn’t eat breakfast at the hotel, but the shuttle service is fantastic leaving at 7.15am for Disney and 9.00 and 11.00 for universal. The pool area was lovely and free towels are provided. Overall, I would 100% stay again. Thanks so much!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The pool was always relatively quiet, there is an amazing pizza place accross the street and a 10...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NOEL FRANCIS, Owner at Grand Hotel Orlando at Universal Blvd
Responded 20 Sept 2023
Dear Guest, We are extremely pleased to have you write such a wonderful review for us. Thank you so much and we sincerely appreciate your time and effort. I have personally shared your kind words of appreciation with my colleagues who will feel more motivated. We look forward to welcoming you again. Sincerely, The Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fernando N wrote a review Aug 2023
Bogota, Colombia3 contributions
Anamaria was very kind when we arrived at the hotel and helped with all our questions, the hotel is clean and very close to all the activities at Orlando Florida, we for sure come back again to this hotel, we came with friends and is a grate place to stay
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Date of stay: August 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NOEL FRANCIS, Owner at Grand Hotel Orlando at Universal Blvd
Responded 22 Aug 2023
Dear Guest, We are extremely pleased to have you write such a wonderful review for us. Thank you so much and we sincerely appreciate your time and effort. I have personally shared your kind words of appreciation with my colleague who will feel more motivated. We look forward to welcoming you again. Sincerely, The Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£45 - £104 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn universal studios area hotel orlando, comfort inn orlando, comfort inn universal orlando, orlando comfort inn
FORMERLY KNOWN AS
Baymont by Wyndham Orlando Universal Blvd
LOCATION
United StatesFloridaCentral FloridaOrlandoFlorida Center
NUMBER OF ROOMS
328
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GRAND HOTEL ORLANDO AT UNIVERSAL BLVD - Updated 2024 (Florida)

Frequently Asked Questions about Grand Hotel Orlando at Universal Blvd
Which popular attractions are close to Grand Hotel Orlando at Universal Blvd?
Nearby attractions include The Escape Game Orlando (0.4 miles), Nick's Parlor Tricks (0.5 miles), and Lockbusters Escape Game (0.6 miles).
What are some of the property amenities at Grand Hotel Orlando at Universal Blvd?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Grand Hotel Orlando at Universal Blvd?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Grand Hotel Orlando at Universal Blvd?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hotel Orlando at Universal Blvd?
Conveniently located restaurants include Kings Dining & Entertainment, Nile Ethiopian, and Fresco Cucina Italiana.
Are there opportunities to exercise at Grand Hotel Orlando at Universal Blvd?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Grand Hotel Orlando at Universal Blvd offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Grand Hotel Orlando at Universal Blvd?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Grand Hotel Orlando at Universal Blvd?
Many travellers enjoy visiting City Hall (7.9 miles) and Jack Kerouac House (9.0 miles).
Is Grand Hotel Orlando at Universal Blvd accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.