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I-Drive Grand Resort & Suites

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I-Drive Grand Resort & Suites
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666 Reviews from our TripAdvisor Community

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Showing 494: English reviews
Reviewed 6 days ago NEWvia mobile

This is the worst hotel we have ever been to, our room had no working lights in it, and is was very dirty! We decided not to stay in this hotel, the lady at reception was very nice and helpful and told us that she agreed with our opinion of the rooms, and told us the we would be refunded...

1Thank Johan B
Cocoa Beach, Florida
Reviewed 23 October 2016 via mobile

My family and I visit Universal Studio's Halloween Horror Nights (HHN) together with my brother's family every year around mid October. We live on the central Florida East Coast, about 1 hour from the park so a hotel is optional. This year we decided last minute to stay at a hotel, during our visit to HHN so we went on...

3Thank Jesus M
Reviewed 16 October 2016 via mobile

The customer service it's terrible, we make a reservation and when we came to check in there wasn't room. They found a room and the A/C no working, the bed was nasty it had a lot of garbage in the floor. Please someone do something with this place, for sure we don't coming back here.

1Thank Daniel M
Reviewed 12 October 2016

Got this reservation through Orbitz and I will NEVER book through them again... This place is deplorable!!! Had to evacuate from Hurricane Matthew, call trying to get shelter for my family and our pets... 4-5 hrs to ck in; very very rude workers; first floor was flooded; rugs were bunched and had bleach spots all throughout this dump; dog/cat feces...

2Thank Bobcat F
Palm Bay, Florida
Reviewed 11 October 2016

How to leave town for the Hurricane Matthew booked from Thursday thru Saturday AM.Waited 6 1/2 hrs to check in . Asked for a $60.00 deposit and &8.99 for each day to park there and Food in the morning that was a joke. First room toilet was broken Husband opened the lid water all over him then the shower did...

1Thank frankjames1969
Merritt Island, Florida
Reviewed 8 October 2016

We came from Merritt island fl due to the evacuation from hurricane Matthew. This was the only hotel left that would take pets. We arrived Thursday at 10:30 am they charged everyone 25.00 extra for early check which is understandable,they swiped our credit card three times for 3 different amounts to pay for the room,we were quoted 283.00 for the...

1Thank toddsettleinn
Reviewed 27 September 2016 via mobile

We drove two and a half hours to get there and were told the reservation I paid for a month in advance was nowhere to be found. Tried to tell me I had to pay for another room. After 2 hrs of fighting with the hotel staff and the tickets at work ppl we get our room. Then they ask...

4Thank Taunya T
Reviewed 31 July 2016 via mobile

First off, we check in and have to pay a 60$ deposit and then they refuse to give us a receipt to prove our deposit payment, we are then as we are sitting on the beds someone entered our room with no knocking or anything, just let themselves right in. Go to get a soda and its burning hot from...

8Thank Samantha K
Reviewed 7 July 2016 via mobile

We booked the hotel for one night only, we weren't expecting a 5 star accommodation by any means. After booking we started reading trip advisor reviews and got very worried. Check in was ridiculous, over 1 hour just to get checked in! The woman behind the front desk was alone and barely spoke English. There were other employees walking around,...

6Thank KS79
Dublin, Ireland
Reviewed 28 June 2016

it needs a total revamp .... i wouldnt stay untill every thing was done..... hall carpets needs replacing with tiles ...pool needs major remakeover...pool furniture needs replacing.... whole hotel needs a compleat paint job..... carpets in rooms need replacing or replaced with tiles..... the air conditioning units are in the room so excess water from them goes onto the floor...

5Thank toconnor2001

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking

Additional Information about I-Drive Grand Resort & Suites

Address: 7056 S Kirkman Rd, Orlando, FL 32819-8231 (Formerly Kuality Resort & Suites)
Region: United States > Florida > Central Florida > Orlando > Florida Center
Price Range: £39 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — I-Drive Grand Resort & Suites 2*
Number of rooms: 356
Reservation Options:
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Also Known As:
I-Drive Grand Resort & Suites Orlando, Florida
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Questions & Answers

Here's what travellers have asked, with answers from I-Drive Grand Resort & Suites staff and other travellers.
15 questions
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Greenock, United Kingdom
over a year ago
Tampa, Florida
Palm Beach, Florida
Glasgow, United Kingdom

See all questions (15)

Questions? Get answers from I-Drive Grand Resort & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
 of 5 bubbles toddsettleinn, 8 Oct 2016 | Read review
“go to another hotel”
 of 5 bubbles toconnor2001, 28 Jun 2016 | Read review
“Go elsewhere”
 of 5 bubbles dhm, 15 Apr 2016 | Read review
“Bed bugs in this hotel - there is a TV episode on the Travel Channel about this.”
 of 5 bubbles jmarshon, 21 Mar 2016 | Read review
“Do not book this hotel”
 of 5 bubbles Noodlestudio87, 29 Feb 2016 | Read review
5 of 5
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