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Castle Hotel, Autograph Collection

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#110 of 336 Hotels in Orlando
Certificate of Excellence
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Castle Hotel, Autograph Collection
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571 Reviews from our TripAdvisor Community

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Showing 535: English reviews
Charlotte, North Carolina
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 days ago NEW

First let me state that arriving to the hotel an employee that was leaving for the day and off duty stopped to ask if we needed help with our bags and if he could get a bell man. WOW! Most people would just walk by and look the other way, this was the evening before Thanksgiving. He proceeded to give... More 

Helpful?
Thank GenkiAndersons
George H, Front Office Manager at Castle Hotel, Autograph Collection, responded to this review

Thank you for taking the time to review our property. Your attention to detail in your feedback was great and we are excited to share it with the entire hotel staff to aide in continued motivation. We all hold guest service in very high regard and we are delighted to hear that is exactly what you experienced. Our 9th floor... More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 days ago NEW

My husband and I stayed here for the weekend. The Castle is nice boutique hotel with the Marriott service that we are used to. The decor was fun and different, had a nice bar and little restaurant, and a small but comfortable pool area. The room was clean, comfortable and quiet. It was located close to Universal (#5 Uber) and... More 

Helpful?
Thank Rasjohnson80
George H, Front Office Manager at Castle Hotel, Autograph Collection, responded to this review

Thank you for taking the time to review our property. Proximity to many amazing attractions, nightlife and restaurants is one of our best attributes and we are delighted you noticed. We look forward to seeing you in the very near future. More 

Bengaluru, India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Very well located hotel in the heart of downtown with great access to shopping areas, restaurants, sight seeing facilities with proximity to the Orlando eye and other fun places. Good service, nice steak restaurant attached to the hotel, lovely pool and pretty reasonable rates. I went on a business stay for 4 days but extended by another 4 days and... More 

Helpful?
Thank Dhanniya
George H, Front Office Manager at Castle Hotel, Autograph Collection, responded to this review

Thank you for taking the time to review our property. Our location is one of the best attributes of the Castle and we are delighted you noticed. Our guest service in held in very high regard by all hotel staff and look to exceed expectations whenever possible. We definitely look forward to you coming back with the family for some... More 

Edmonton, Alberta
2 reviews
Reviewed 2 weeks ago

I booked this hotel for one night using my Marriott points. The room was nice and bed was very comfortable, but when I got home found out they charged my credit card $160 for my stay. Took over two weeks to receive reimbursement for this error, so if you're booking with points, make sure you review your statement closely!

Helpful?
Thank canadianguy75
George H, Front Office Manager at Castle Hotel, Autograph Collection, responded to this review

Thank you for taking the time to review our property. We are delighted to hear you enjoyed the bedding experience while visiting the Castle. My apology on the billing error which you endured. I have discussed your feedback with our management for immediate action to prevent this from occurring in the future. Best regards More 

Brusque, SC
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago via mobile

Really good hotel! The bed was soooo comfortable really hard to get up! Haha! The bathroom is very good! Room is very big! I would stay again. I little bit too much expensive dol. Didnt have time to go To the pool and hot tube.

Helpful?
Thank Sandrihabrasil
George H, General Manager at Castle Hotel, Autograph Collection, responded to this review

Thank you for taking the time to review our property. Our bedding receives many compliments and we are glad the experience exceeded your expectations. Hopefully the next time you visit you have time to enjoy the newly resurfaced pool area and hot tub. More 

1 review
Reviewed 2 weeks ago via mobile

They have a beautiful, castle-inspired theme. Rooms and beds are comfy and clean. The only thing I don't like is that there is no fan in the bathroom, which can be annoying if you're sharing the room. The restaurant and bar have some great cocktails and yummy choices, like eggs Benedict for breakfast and gruyere and ham sandwiches for a... More 

Helpful?
Thank Amanda W
George H, Front Office Manager at Castle Hotel, Autograph Collection, responded to this review

Thank you for taking the time to review our property. Food and Beverage experiences are held in very high regard here at Castle Orlando and we are delighted to hear you enjoyed just that. Cleanliness is also very important to our staff and we like ensure your accommodations exceed expectations. Should you decide to use the spa on any of... More 

San Antonio, Texas
1 review
Reviewed 3 weeks ago via mobile

This hotel is beautiful and unique; great location, atmosphere, and service. I highly recommend this hotel, will absolutely stay there again. The food at the hotel and restaurant that surround it are delicious.

Helpful?
Thank AdrienneCoppel92
George H, Front Office Manager at Castle Hotel, Autograph Collection, responded to this review

Thank you for taking the time to review our property. Quite a bit of time and detail has gone into selecting our décor and we are delighted you noticed. Culinary experiences are held at a high regard here at the Castle and we are very glad we exceeded expectations. We look forward to seeing you and your guests in the... More 

Houston, Texas
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

Interesting looking hotel designed to look like a castle. Room was nothing special but the staff was friendly and helpful. Beds were comfortable and the AC worked well. The furnishings had a hint of "Bavarian" styling but nothing special.

Helpful?
Thank Nippstik
George H, Front Office Manager at Castle Hotel, Autograph Collection, responded to this review

Thank you for taking the time to review our property. I am delighted to hear you enjoyed our staff and room accomodations. Your feedback will be shared with our entire team and aide in continued motivation to deliver stellar guest service. More 

Tampa, Florida
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 3 weeks ago via mobile

I thought this was a higher end Marriott property. The decor is a bit odd. Staff at checkin very nice. Able to get late checkout without any issues. Beds are uncomfortable but the bed cover was amazing! Stayed in room 830

Helpful?
Thank Joey T
George H, Front Office Manager at Castle Hotel, Autograph Collection, responded to this review

Thank you for taking the time to review our property. We are glad to hear your interaction with our staff exceeded expecatations. We appreciate the feedback regarding décor and bedding. This will be submitted to our management team for immediate consideration. We look forward to seeing you in the very near future. More 

Iowa City, Iowa
Level Contributor
104 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 weeks ago

If you can get past the freakish castle themed decor, the rooms are acceptable. Bed was comfortable but the pillows are a bit stiff. Bath is a nice size. Water was hot and good water pressure on 3rd floor room. Note: A colleague on the fifth floor complained about low water pressure. My room didn't have a refrigerator. Very inconvenient... More 

Helpful?
Thank Bob L
George H, Front Office Manager at Castle Hotel, Autograph Collection, responded to this review

Thank you for taking the time to review our property. Were are delighted to here you enjoyed the accommodations your guest room provided. Your great feedback on the internet, refridgerator and deposits will be shared with the management team for immediate action. We look forward to seeing you in the very near future. Best Regards More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover the newest work of art from The Kessler Collection. An enriching experience awaits at the Castle Hotel, located in the heart of Orlando’s attractions. Leisure guests, business travelers, and those seeking a distinctive venue for a wedding or social event will find a sophisticated and contemporary retreat in the only Autograph Collection Hotel on International Drive. The Four-Diamond Castle Hotel immerses guests in art, music, cuisine and culture within its Bavarian-inspired walls, providing an oasis to travelers with uncommon taste. Evoking an air of creativity and artistry, the Castle Hotel offers elegant accommodations and amenities, inspired meeting space, gourmet cuisine and intuitive service. ... more   less 

Additional Information about Castle Hotel, Autograph Collection

Address: 8629 International Dr, Orlando, FL 32819-9334
Region: United States > Florida > Central Florida > Orlando
Price Range: £92 - £224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castle Hotel, Autograph Collection 4*
Number of rooms: 214
Reservation Options:
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Also Known As:
Holiday Inn Resort Orlando - The Castle Hotel Orlando
Doubletree Orlando
Orlando Doubletree
Castle Hotel, Autograph Collection Orlando, Florida
Hotel Style:
#23 Spa Hotel in Orlando
#38 Luxury Hotel in Orlando
#81 Business Hotel in Orlando
#120 Romantic Hotel in Orlando
#145 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Castle Hotel, Autograph Collection staff and other travellers.
16 questions
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Questions? Get answers from Castle Hotel, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have a better view, although the best view is from the 9th floor balcony.”
 of 5 bubbles GenkiAndersons, 1 Dec 2016 | Read review
“Parking available but costs $15/day.”
 of 5 bubbles Nippstik, 11 Nov 2016 | Read review
“Stay away from Room 807.”
 of 5 bubbles TMSTZ12, 11 Oct 2016 | Read review
“Top Floor room overlooking the pool and Disney Resort for firework display at night”
 of 5 bubbles Topolli, 21 Sep 2016 | Read review
“like everything close to u ,, this is the place”
 of 5 bubbles ortizray35, 18 Sep 2016 | Read review
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