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Castle Hotel, Autograph Collection

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Room & Suite (145)
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Overview
  • Excellent45%
  • Very good34%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Parking
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
7 Jun8 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (770)
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316
247
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39
25
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316
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All reviewscastle themeinternational driveinteresting hotelgarden bistrodoor manorlando eyemarriott rewardstower roomconvention centerfront desk stafflobby barpool and hot tubparking feeroom keynice poolpool area isuniversal studios
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571 - 575 of 725 reviews
Reviewed 4 December 2014

This is our second stay here. It shows that it has been considerably renovated. The hotel costs a little more than a three star hotel, but it is worth it. The rugs are newer and kept quite clean. The bathroom fixtures all work as is...More

Thank NorthernTaste
Reviewed 3 December 2014

Very good looking. Tower Room smaller than appeared online. All areas really clean. Pool heated and very warm hot tub. We were the only two people there. Did'nt try bars or restaurant. Hotel more suited to couples and business travellers not really for kids.

Thank karen100
Reviewed 1 December 2014

joy the young lady at the desk was very nice the hold trip love the 9th floor desk the room was great .....enjoyed the bar ..my view was the best the location was great maid service was very good very helpful with thing to do...More

Thank Natasha L
Reviewed 1 December 2014

I am a Marriott loyalist and particularly favor the Autograph collection hotels. This one falls in line with the others re: trendy decor and boutique setting. However, it's clearly geared towards the business traveler/younger crowd and is not recommended for the family of four traveling...More

3  Thank MJD1010
Response from David_Me184, General Manager at Castle Hotel, Autograph CollectionResponded 4 December 2014

Thank you for sharing your experience at the Castle Hotel. I truly apologize that we did not meet your expectations with comfort and condition. I appreciate your comments and please know that your families experience is important to us. I still hope you will allow...More

Reviewed 30 November 2014

Ok, overall this is a decent property, but if you are staying here expecting a grand experience (especially one you would expect from a Marriott Autograph/Kessler property) don't. This is pretty much a fancied up Holiday Inn. It opened more than a decade ago as...More

5  Thank jerrythetraveler
Response from David_Me184, General Manager at Castle Hotel, Autograph CollectionResponded 2 December 2014

Thank you for taking your time to review your recent stay with us. I truly apologize for the inconveniences that you experienced with us concerning your stay. I have sent you a private message through TripAdvisor to assure you that your comments will be addressed...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$121 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Luxury Hotel in Orlando
#81 Business Hotel in Orlando
#120 Romantic Hotel in Orlando
#142 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$121 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Luxury Hotel in Orlando
#81 Business Hotel in Orlando
#120 Romantic Hotel in Orlando
#142 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms
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Traveller (358)
Room & Suite (145)
Dining (57)
Pool & Beach (30)
Amenities (60)
Business Centre & Event Rooms (7)
Questions & Answers
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BeSSunny
4 March 2017|
AnswerShow all 2 answers
Response from George H | Property representative |
Thank you for your inquiry. We are delighted to host your family and the boys. We are considered a boutique hotel but do have a beautiful pool and pool lounge area. We are situated very close to amazing attractions and... More
0
Votes
Wanderlust0310
28 February 2017|
AnswerShow all 4 answers
Response from George H | Property representative |
Unfortunately we do not have a complimentary shuttle. We do provide taxis and cars by Transtar who will be happy to transport you over at about $10 each way. These services are available 24 hours a day. Best regards we look... More
0
Votes
Craig E
27 October 2016|
AnswerShow all 2 answers
Response from George H | Property representative |
Our top 3 floors have refrigerators in all rooms. We will be adding them to all the other rooms in the coming months. For those rooms we have them available to be brought room upon request.
0
Votes
Room Tips
"We enjoyed our view of the pool area"
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"None of the rooms are particularly good. Get a high room."
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"The ninth floor has a terrace that overlooks Universal Studios and attractions"
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"ask for eye view"
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